{"id":1192968,"url":"https://alion.io/job/moog-inc-commercial-manager","title":"Commercial Manager","company":{"id":176448,"name":"Moog Inc.","domain":"moog.com","url":"https://alion.io/company/moog","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":68,"ghost_share":0,"stale_share":0.926,"repost_share":0.015,"time_to_fill_p50_days":27,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Dublin, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":72000,"max_usd":182000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":505},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T17:26:41Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-30T16:12:06Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work.\nJob Title:\nCommercial ManagerReporting To:\nManaging DirectorWork Schedule:\nOnsite - Dublin, IRLJob Summary\nMoog MRO Services is a leading provider of maintenance, repair and overhaul (MRO) solutions for aircraft engine accessories, airframe components, and industrial gas turbine equipment. Based in North County Dublin, Ireland, we support customers worldwide through engineering expertise, responsive customer service, tailored repair solutions, and more than 25 years of experience delivering high-quality aftermarket support.\nWe're looking for a Commercial Manager to join our team.\nThe Commercial Manager is responsible for driving commercial performance and ensuring exceptional customer experience across the MRO business. This role leads Customer Services and Materials teams, manages key customer relationships, oversees contract governance, and identifies business development opportunities to support sustainable growth. The Commercial Manager acts as the primary commercial interface between the company and customers, ensuring operational alignment, financial performance, and contractual compliance.\nKey Responsibilities\nCustomer Relationship Management\nServe as the primary point of contact for customers, suppliers, sales managers, and strategic partners.\nBuild and maintain strong, long-term relationships to ensure customer satisfaction and retention.\nLead regular business reviews, performance meetings, and service-level discussions.\nResolve escalations, negotiate solutions, and ensure proactive communication throughout the maintenance lifecycle.\nContract Management & Commercial Governance\nOversee the full contract lifecycle, including negotiation, execution, compliance, and renewal.\nEnsure all commercial agreements are aligned with operational capabilities and financial targets.\nMonitor contract performance, KPIs, penalties, and revenue leakage, implementing corrective actions where required.\nCollaborate with Finance to ensure accurate billing, forecasting, and margin management.\nBusiness Development & Growth Strategy\nIdentify and collaborate with the sales team to leverage new business opportunities within existing and new customer portfolios.\nDevelop commercial proposals, pricing strategies, and tender responses for MRO services.\nConduct market analysis to understand the competitive landscape, customer needs, and emerging trends.\nSupport strategic partnerships, alliances, and capability expansion initiatives.\nLeadership of Customer Services, Materials & Stores\nLead and develop the Customer Services and Materials teams to ensure operational excellence and customer-centric performance.\nDrive process improvements across order management, material planning, logistics, and customer communication.\nEnsure material availability, inventory accuracy, and efficient stores operations to support maintenance turnaround times (TAT).\nImplement KPIs, dashboards, and performance routines to ensure alignment with commercial and operational goals.\nCross-Functional Collaboration\nWork closely with Operations, Engineering, Quality, and Finance to ensure seamless service delivery.\nLead production planning with accurate customer forecasts and commercial insights.\nParticipate in internal governance forums, risk assessments, and continuous improvement initiatives.\nQualifications & Experience\nEssential\nBachelor’s degree in Business, Engineering, Aviation Management, or a related field.\n10+ years of experience in commercial roles within MRO, aviation services, or aerospace.\nStrong understanding of aircraft maintenance processes, material management, and MRO commercial models.\nProven experience in contract negotiation, customer relationship management, and commercial strategy.\nLeadership experience managing multi-disciplinary teams.\nExperience with EASA/FAA regulatory environments.\nFull driving licence and ability to reliably commute to Ballyboughal, North County Dublin.\nDesirable\nMBA or advanced business qualification.\nKnowledge of ERP/MRO systems.\nWhat We Offer\nOpportunity to join a leading aerospace and aviation MRO organisation.\nExposure to an international customer base and commercial aviation market.\nCollaborative and supportive team environment.\nProfessional development and career growth opportunities.\nCompetitive salary and benefits package.\nEnjoy a comprehensive Benefits Package: Annual Leave (including Bank Holidays), Private Medical Insurance, access to mental EAP (Employee Assistance Program). You'll also benefit from free parking, Life Assurance, a Company Pension contribution, and an Annual Incentive Program.","description_format":"text","description_chars":4911,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Annual leave","Growth opportunities","Health insurance","Professional development"],"hiring_locations":[{"name":"Ireland","iso":"IE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Aerospace Manufacturing","Motors, Drives & Motion Control","Defense Manufacturing","Avionics & Flight Control"],"lifecycle":[{"event":"open","at":"2026-09-24T17:26:41Z"}],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.604,"p_room":1,"age_days":6,"expected_fill_days":27,"reasons":["conf:13","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/moog-inc-commercial-manager","json_url":"https://alion.io/job/moog-inc-commercial-manager.json","meta":{"generated_at":"2026-10-02T01:43:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2219,"day_limit":5000,"remaining_today":2781,"minute_limit":60,"resets_at":"2026-10-03T00:00:00Z"}}}