{"id":3464289,"url":"https://alion.io/job/moog-inc-key-account-manager","title":"Key Account Manager","company":{"id":176448,"name":"Moog Inc.","domain":"moog.com","url":"https://alion.io/company/moog","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":73,"ghost_share":0,"stale_share":0.685,"repost_share":0.027,"time_to_fill_p50_days":32,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dublin, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":59000,"max_usd":102000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":16},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-29T14:58:46Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-10-31T05:22:52Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work.\nJob Title:\nKey Account ManagerReporting To:\nManager, Global RepairWork Schedule:\nOnsite - Dublin, IRLJob Summary\nMoog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. Working with Moog can mean deeper job satisfaction, better rewards, and a great quality of life both inside and outside of work.\nWe're looking for a Key Account Manager to join our team in Dublin, Ireland.\nAs a Key Account Manager, you will be responsible for managing strategic customer relationships while supporting the successful execution of operational, supply chain, and business initiatives. Acting as a key liaison between customers, suppliers, and internal stakeholders, you will ensure the effective coordination of activities that support customer satisfaction, business growth, and operational performance.\nWorking closely with cross-functional teams, you will support the implementation of projects, processes, and programs that contribute to business objectives. You will leverage your knowledge of supply chain operations, logistics, planning processes, and customer relationship management to identify opportunities for improvement, support decision-making, and drive the successful delivery of customer and business commitments.\nKey Account Management\nDevelop and maintain strong relationships with assigned customers and key stakeholders.\nServe as the primary point of contact for strategic customer accounts.\nUnderstand customer requirements and coordinate internal resources to support business objectives.\nSupport customer retention and long-term account development initiatives.\nMonitor customer satisfaction and identify opportunities for continuous improvement.\nSupply Chain & Operational Coordination\nCoordinate cross-functional activities supporting customer and business requirements.\nSupport planning, logistics, inventory, and operational initiatives that impact customer performance.\nCollaborate with Supply Chain, Operations, Finance, Engineering, and Commercial teams to ensure alignment of priorities.\nSupport execution of new programs, product launches, and business initiatives.\nAssist with forecasting, demand planning, and operational readiness activities.\nProgram & Process Management\nContribute to the implementation and delivery of projects, processes, and programs.\nMonitor project and operational performance metrics.\nSupport continuous improvement initiatives across supply chain and business operations.\nIdentify opportunities to improve service delivery, operational efficiency, and customer outcomes.\nAssist in the development and implementation of new processes and operational best practices.\nPerformance Monitoring & Reporting\nTrack and analyse key operational and customer performance indicators.\nPrepare reports, presentations, and business updates for management and customers.\nSupport Sales & Operations Planning (S&OP) activities where required.\nMonitor cost-to-serve, service performance, and operational effectiveness metrics.\nProvide data-driven recommendations to support business decision-making.\nCross-Functional Leadership\nCoordinate activities across multiple departments and stakeholders.\nProvide guidance and support to project teams and junior colleagues when required.\nFacilitate communication between internal teams and external stakeholders.\nContribute to a collaborative and results-oriented working environment.\nSupport the achievement of departmental and organisational objectives.\nQualifications & Experience\nEssential\nBachelor’s degree in supply chain management, Business, Operations Management, Logistics, Engineering, or a related discipline.\nMinimum of 5 years' relevant experience in Account Management, Supply Chain, Operations, Logistics, Program Management, Customer Relationship Management, or a related business environment.\nStrong stakeholder management and relationship-building skills.\nExcellent communication and interpersonal skills.\nStrong analytical and problem-solving abilities.\nAbility to manage multiple priorities and work independently.\nExperience coordinating cross-functional projects, processes, or operational activities.\nProficiency in Microsoft Office applications, particularly Excel and PowerPoint.\nExperience working with ERP systems, business systems, or operational reporting tools.\nFull driving licence and ability to reliably commute to the Dublin, Ireland facility.\nAbility to work on-site as required by the role.\nDesirable\nExperience within Aerospace, Aviation, Manufacturing, Industrial Technology, or Engineering environments.\nKnowledge of Supply Chain Planning, Inventory Management, Logistics, or S&OP processes.\nExperience managing strategic customer accounts.\nExperience leading cross-functional initiatives and business improvement projects.\nFamiliarity with Lean, Continuous Improvement, or Operational Excellence methodologies.\nExperience working within a global or matrix organisation.\nExposure to data analytics and business performance reporting.\nWhat We Offer\nCompetitive salary and benefits package.\nOpportunity to join a leading aerospace and aviation MRO organisation.\nExposure to an international customer base and dynamic aviation environment.\nProfessional development and career growth opportunities.\nCollaborative and supportive team environment.\nAnnual Leave, Private Medical Insurance, Employee Assistance Program (EAP), Free Parking, Life Assurance, Company Pension Contribution and Annual Incentive Program.","description_format":"text","description_chars":5894,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Annual leave","Growth opportunities","Health insurance","Professional 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