Technical Operations Manager

Moon Active • Bachelor's Degree • A/B Testing • 27 days ago
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Location
Remote/Hybrid (Tel Aviv, Israel)
Employment
Full-Time
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Moon Active

Moon Active is an Israeli mobile games company whose title Coin Master became one of the highest grossing casual games in the world. It focuses on social casual games with strong live operations and community features. The company has grown into one of the largest privately held game developers in Israel.
moonactive.com • HQ: Tel Aviv, Israel • HQ: Minsk, Belarus • Est. 2011

Moon Active is one of the world's fastest-growing mobile game companies, providing entertainment to millions of active users across the universe. The company is headquartered in the heart of Tel Aviv.

We're looking for a motivated and talented Technical Operations Manager to join our team. As a Technical Operations Manager you will work closely with our Product and Monetization teams to ensure the smooth running of all the events, promotions, marketing events and live A/B tests. You will be in charge of all related technical aspects to enable events and promotions both inside and outside the game.

Responsibilities

  • Manage the full lifecycle of features and events from technical readiness through release, QA, calendar scheduling, and post-publish monitoring.

  • Identify repetitive or manual steps in workflows and actively work to eliminate them using AI tools, scripts, and process redesign.

  • Act as the operational link between Product, Business, Engineering, and QA, ensuring smooth handoffs.

  • Systematically document processes, decisions, and learnings in a manner that elevates team capability and reduces dependency on individual knowledge.

  • Take an active role in translating operational expertise into structured, AI-powered processes that extend the team’s capabilities at scale.

Requirements

  • 1+ years in a technical operations, live ops, or production management role.

  • Bsc in Industrial Engineering, Information Systems or similar field.

  • Ability to manage tasks efficiently across multiple platforms (Jira, Monday.com, or equivalents).

  • Self-driven and proactive, with a strong ability to identify and fix issues independently.

  • Capable of writing clear, complete, and actionable process guides and documentation.

  • Passionate about AI tools and workflow automation.

Advantages

  • Experience with live game operations (events, A/B testing, publishing pipelines).

  • Hands-on experience with AI workflow tools (Claude, Cowork, GPT-based tools, or similar).

  • Familiarity with configuration-based systems.

  • Experience writing or improving operational SOPs.

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