{"id":3700015,"url":"https://alion.io/job/moonpig-category-manager-2","title":"Category Manager","company":{"id":51474,"name":"Moonpig","domain":"moonpig.com","url":"https://alion.io/company/moonpig","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T17:22:32Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-07T20:08:14Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Category Manager | London - Hybrid, 2 days per week in the office | Competitive Salary + Benefits\nAbout the Role\nThe opportunity\nOwn the strategy and performance of your experience categories across Buyagift and Red Letter Days, part of Moonpig Group. Shape a compelling range, grow sales and margin, and build partnerships that give customers more reasons to choose us.\nCommercial ownership\nYou’ll define category plans and turn customer insight, market trends and commercial data into clear priorities for range and partner growth. You’ll balance hands-on trading with longer-term opportunities, testing new experiences, formats and price points.\nYour team\nYou’ll report to the Head of Partner Growth and line-manage one Account Manager supporting your categories. You’ll own overall category results, set their priorities and targets, and take responsibility for their delivery and development. Working across Partner Acquisition, Marketing, Product and Trading, you’ll turn category plans into results.\nKey Responsibilities\nCategory Strategy and Growth\nDefine and own category strategy, setting clear sales, margin, range and partner growth goals and prioritising opportunities using customer demand and commercial potential.\nIdentify supply gaps and opportunities across selection, regional coverage and price points. Test new products and formats, measure results and scale what works.\nAgree acquisition priorities and partner requirements with Partner Acquisition, focusing recruitment on opportunities that strengthen the category proposition.\nPartner Management and Negotiation\nBuild trusted relationships with established and emerging partners, using regular business reviews to agree joint growth plans and address performance gaps.\nNegotiate pricing, commission and exclusivity terms that balance customer value, margin and sustainable partner growth.\nWork with partners to launch distinctive experiences and propositions that differentiate our offer.\nTrading and Range Performance\nLead seasonal planning, launches and campaigns across key moments such as Valentine’s Day, Mother’s Day and Christmas, working with Marketing, Product and Trading.\nUse Excel and commercial reports to analyse sales, margin, conversion and customer satisfaction; understand performance gaps and take corrective action.\nImprove product content and merchandising with relevant teams, balancing immediate trading opportunities with longer-term innovation.\nLeadership and Collaboration\nSet the Account Manager’s objectives and targets in line with category plans.\nReview their contribution to category results and agree corrective actions where needed, retaining accountability for overall performance.\nAgree account ownership and decision-making responsibilities.\nHold regular one-to-ones and performance reviews, give specific feedback and maintain an individual development plan, coaching commercial analysis, partner management and negotiation.\nAlign priorities, owners and deadlines across teams.\nGive clear updates on results and risks, resolve blockers and escalate with recommendations when support is needed.\nChampion commercial thinking, creativity and pace across Partner Growth; deputise for the Head of Partner Growth when required.\nAbout You\nYou’re commercially driven and curious, combining sound judgement with the ability to turn insight into action.\nYou enjoy building partner relationships, negotiating value and taking ownership of results in a fast-moving environment.\nYou may already manage people or be ready to step up, having coached colleagues or led shared work.\nYou’ll balance your own commercial responsibilities with developing the Account Manager’s confidence, capability and delivery.\nThe role also offers opportunities to broaden your commercial leadership and explore development across Moonpig Group.\nEssential Skills and Experience\nA track record in category management, buying or commercial partnerships, with evidence of delivering sales or margin growth.\nAbility to translate customer insight and commercial analysis into clear range, partner and growth priorities.\nStrong negotiation, relationship-building and influencing skills across internal and external stakeholders.\nConfidence using Excel and reporting tools to investigate performance, evaluate opportunities and recommend action.\nStrong prioritisation and follow-through, with the ability to deliver at pace as trading conditions change.\nExperience managing people or evidence of coaching, mentoring or leading shared initiatives, with readiness to take responsibility for another person’s targets and development.\nDesirable Skills and Experience\nExperience in marketplaces, e-commerce, experiences, gifting, travel, hospitality or leisure.\nExperience in a high-growth company or established consumer brand with demanding commercial targets and high execution standards.\nExperience developing differentiated ranges, exclusive propositions or joint partner growth plans.\nInterview Process\nStage 1: TA Screen - 20-30 minutes.\nStage 2: Hiring Manager Screen - 45-60 minutes.\nStage 3: Final Interview - 60 minutes with the Hiring Manager and a senior stakeholder, including a task presentation.\nOur process may vary depending on role and availability. We keep candidates informed of any changes.","description_format":"text","description_chars":5278,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["E-commerce Platforms","Gifts, Party Supplies & Souvenirs"],"lifecycle":[{"event":"open","at":"2026-11-03T19:12:39Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-11-07T07:57:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":49,"reasons":["conf:1","win:early"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/moonpig-category-manager-2","json_url":"https://alion.io/job/moonpig-category-manager-2.json","meta":{"generated_at":"2026-11-07T21:54:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":35696,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51474},"rest":"https://alion.io/mcp/rest/get_company?id=51474"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmoonpig-category-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmoonpig-category-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmoonpig-category-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/moonpig-category-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmoonpig-category-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3700015}},{"tool":"search_jobs","arguments":{"company":"moonpig.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3700015},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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