{"id":1285179,"url":"https://alion.io/job/morgan-stanley-vice-president-product-manager-client-platform-multi-factor-authentication","title":"Vice President Product Manager: Client Platform Multi-Factor Authentication","company":{"id":40230,"name":"Morgan Stanley","domain":"morganstanley.com","url":"https://alion.io/company/morgan-stanley","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"B","score":84,"open_postings":190,"ghost_share":0,"stale_share":0.426,"repost_share":0.016,"time_to_fill_p50_days":60,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Product","role_family":"Product","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":110000,"max":190000,"currency":"USD","period":"year","gross":null,"usd_annual":190000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":true},{"name":"Confluence","optional":true},{"name":"Jira","optional":true}],"status":"live","first_seen_at":"2026-09-14T00:00:00Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-30T05:19:18Z","board_verified":true,"closed_at":null,"days_open":46,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":46},"description":"Vice President Product Manager: Client Platform Multi-Factor Authentication\nPurchase, NY/ 1 New York Plaza\nMorgan Stanley is a leading global financial services firm providing investment banking, securities, investment management, and wealth management services to clients worldwide. Digital Client Experience & Platforms is building secure, scalable, and intuitive client-facing capabilities that help protect clients, enable digital adoption, and support trusted engagement across web and mobile channels.\nWe are seeking a Vice President, Product Manager to own the end-to-end product strategy and roadmap for client platform Multi-Factor Authentication (MFA). This leader will serve as a builder-operator for a critical identity and security platform, delivering secure-by-design authentication capabilities that protect clients while preserving a seamless digital experience. The role requires strong product judgment, execution discipline, and the ability to align engineering, cybersecurity, fraud, risk, legal, compliance, design, operations, and channel stakeholders around a measurable roadmap.\nKey Responsibilities\nProduct Strategy & Platform Ownership\nOwn the MFA product vision, multi-year roadmap, and quarterly delivery plans across web, mobile, and shared client platform capabilities.\nDefine reusable authentication capabilities, adoption patterns, and integration standards that can scale across multiple client journeys and channel teams.\nTranslate security, fraud, regulatory, and client experience objectives into clear product outcomes, prioritized features, and measurable success criteria.\nDevelop the target-state roadmap for enrollment, step-up authentication, trusted devices, device binding, recovery, factor management, and channel migration.\nDelivery, Execution & Operating Discipline\nLead cross-functional delivery with engineering, architecture, cybersecurity, fraud, operations, design, and channel product teams from discovery through production launch.\nConvert product strategy into epics, features, user stories, acceptance criteria, release plans, and launch readiness artifacts.\nManage dependencies across identity, session management, device intelligence, fraud decisioning, client servicing, contact center tooling, and digital channels.\nDrive disciplined product rituals including prioritization, backlog grooming, stakeholder reviews, delivery governance, testing, release readiness, and post-launch validation.\nRisk, Controls, Privacy & Governance\nPartner with Technology, Cybersecurity, Fraud Operations, Chief Data Office/Risk, Legal, Compliance, and Internal Audit to ensure MFA capabilities meet internal control standards and external regulatory expectations.\nOwn product documentation and governance artifacts, including risk assessments, control mappings, audit evidence, exception handling, change approvals, and operational readiness materials.\nEmbed privacy, consent, data minimization, resiliency, and auditability considerations into product design and delivery decisions.\nClient Experience, Adoption & Operational Excellence\nOptimize MFA experiences to reduce friction while maintaining strong protection, including prompt frequency, factor choice, enrollment completion, recovery flows, accessibility, and servicing escalation paths.\nPartner with UX research, design, analytics, and servicing teams to validate journeys, identify drop-off drivers, and improve client and advisor outcomes.\nDefine production health expectations, including observability, incident readiness, defect prioritization, operational playbooks, and post-launch performance reviews.\nCoordinate rollout, communications, training, and change management with digital channels, field/service organizations, and support teams.\nMetrics & Continuous Improvement\nDefine and track product, risk, and operational KPIs including MFA enrollment rate, challenge success rate, authentication latency, factor adoption, step-up frequency, fraud loss reduction, account takeover indicators, recovery completion, contact drivers, and defect trends.\nUse data, client feedback, incident learnings, and control findings to continuously improve the roadmap and quantify risk reduction, resiliency, and experience gains.\nRequired Qualifications\n5-7 years of product management experience, including ownership of platform capabilities used by multiple applications, channels, or teams.\nDemonstrated experience delivering authentication, identity, security, fraud, risk, or client protection products in a regulated environment; financial services experience strongly preferred.\nStrong understanding of MFA methods and tradeoffs, including push, OTP, authenticator apps, device binding, trusted devices, account recovery, biometric-enabled flows, FIDO2/WebAuthn, and risk-based or adaptive authentication.\nProven ability to influence and execute across engineering, architecture, cybersecurity, fraud, risk, compliance, legal, design, analytics, operations, and senior business stakeholders.\nExperience defining product metrics, analyzing performance data, and using evidence to prioritize roadmap investments and operational improvements.\nExcellent written, verbal, and executive communication skills, with comfort presenting roadmap decisions, delivery progress, risks, tradeoffs, and funding needs to senior stakeholders.\nPreferred Qualifications\nExperience with identity standards and protocols such as OAuth/OIDC and SAML, and familiarity with modern web and mobile authentication patterns.\nExperience with device intelligence, fraud decisioning, risk scoring, account takeover prevention, or AI-enabled risk signal integration.\nExperience improving account recovery, identity proofing, client support tooling, and operational workflows for identity-related issues.\nFamiliarity with Jira, Confluence, agile delivery practices, governance forums, and product financials or investment planning.\nCore Competencies\nPlatform-first product strategy and roadmap ownership\nSecurity-by-design mindset balanced with client experience outcomes\nStructured execution, delivery governance, and operational discipline\nRisk, controls, privacy, and compliance fluency\nData-driven decision-making, measurement, and continuous improvement\nExecutive communication, stakeholder influence, and cross-functional leadership\nWHAT YOU CAN EXPECT FROM MORGAN STANLEY:\nAt Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that’s differentiated - and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.\nTo learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.\nExpected base pay rates for the role will be between $110,000 and $190,000 per year at\nthe commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.\nMorgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.\nOur workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.\nFor more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.","description_format":"text","description_chars":8614,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":5,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Identity Management","Asset Management & Funds","Information Security","Online Brokerage & Trading Platforms"],"lifecycle":[{"event":"open","at":"2026-09-26T04:28:36Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 261 · green card filings: 46","filings_12m":261,"filings_prev_12m":208,"green_card_filings_12m":46,"median_offered_wage_usd":202500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":3}],"liveness":{"score":53,"band":"ok","label":"Likely open","p_open":1,"p_active":0.885,"p_room":0.6,"age_days":46,"expected_fill_days":60,"reasons":["conf:0","velocity","win:late","crowd:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":{"stated_usd_annual":190000,"is_top_pay":false},"html_url":"https://alion.io/job/morgan-stanley-vice-president-product-manager-client-platform-multi-factor-authentication","json_url":"https://alion.io/job/morgan-stanley-vice-president-product-manager-client-platform-multi-factor-authentication.json","meta":{"generated_at":"2026-10-30T07:05:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10114,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":40230},"rest":"https://alion.io/mcp/rest/get_company?id=40230"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmorgan-stanley-vice-president-product-manager-client-platform-multi-factor-authentication"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmorgan-stanley-vice-president-product-manager-client-platform-multi-factor-authentication"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmorgan-stanley-vice-president-product-manager-client-platform-multi-factor-authentication"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/morgan-stanley-vice-president-product-manager-client-platform-multi-factor-authentication\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmorgan-stanley-vice-president-product-manager-client-platform-multi-factor-authentication"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1285179}},{"tool":"search_jobs","arguments":{"company":"morganstanley.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1285179},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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