{"id":1512260,"url":"https://alion.io/job/morguard-guest-services-representative-part-time-6-weeks-contract","title":"Guest Services Representative ( Part-Time) (6-weeks contract)","company":{"id":1978028,"name":"Morguard","domain":"morguard.com","url":"https://alion.io/company/morguard","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"B","score":75,"open_postings":9,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Prince George, Canada","United States"],"countries":["CA","US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":40000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-29T19:16:18Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-19T06:46:24Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"Looking for a company with over 50 years of success and no signs of slowing down?\nIf so, Morguard may be the perfect place for you.\nAs one of Canada’s leading real estate companies, with properties across North America, we’re proud of our history and excited about our future.\nOur Purpose\nAt Morguard, people are at the centre of everything we do. We are committed to creating lasting value not only for our clients and communities, but for our employees as well. As a fully integrated real estate organization, we offer exposure to a diverse portfolio that includes office, industrial, retail, and multi-suite residential properties across North America. Our team reflects a wide range of backgrounds, perspectives, and experiences, and we believe that diversity strengthens us.\nCollaboration fuels our success. Through innovation, teamwork, and a shared commitment to sustainability, our professionals are empowered to build their careers, contribute meaningfully, and help shape the future of real estate.\nPutting Our Purpose into Action\nWe support our people by offering:\nAccess to experienced subject matter experts who provide mentorship and hands-on learning.\n\nA wide range of career opportunities across the organization.\n\nA comprehensive, competitive benefits program that promotes health and wellness.\n\nPlease Note: This is a part time 6-weeks contract role.\nIf hired your schedule will be:\nFriday: 4PM-8PM\nSaturday: 11AM-3PM\nSunday: 11AM-3PM\nWhere You’ll Add Value\nThe Guest Services Representative is accountable to the Marketing Manager to ensure the effective delivery of uninterrupted, consistent and added-value customer service to the visitors and tenants of a retail shopping centre in a manner that supports both the shopping centre’s image and the organizations goals and objectives\nHow You’ll Make a Difference\n1. Customer Service Relations\nProvides information to the general public and tenants regarding promotional programs, amenities of the shopping centre and other inquiries to ensure consistent first-class customer service is provided to at all times; has a sound knowledge of the community, is able to provide street directions, highlight tourism areas and other points of interest within the community, when required; establishes and maintains a strong rapport with tenants.\n2. Customer Service Requests\nResponds to and facilitates requests for assistance and information from the general public and tenants both in person and over the phone in a proactive manner resulting in the compliance to the organization’s customer service level agreement.\n3. Daily Transactions\nMaintains up to date knowledge of the gift program and software, processes gift certificate sale transaction and reporting, where required, reconciles daily cash, credit and debit transactions to ensure accuracy and safeguarding of company assets.\n4. Communication with Internal Stakeholders\nMaintains on-going communication with other departments within the shopping centre to ensure the effective dispatch of services (e.g. cleaning, maintenance, security) where required in a manner that supports the shopping centre’s image.\n5. Miscellaneous Duties\nAdministers the borrowing of strollers, wheelchairs or other rental activities to the general public, performs seasonal wrapping of gifts or provision of other similar services including preparation of accompanying reporting, where required.\nAny other job related duties and/or projects that may be assigned.\n\nThe Expertise You’ll Bring\nHigh School Diploma or an equivalent experience\n\nDemonstrated working knowledge of MS Office applications.\n\nCore Competencies\nStrong customer service skills\n\nStrong communication skills both verbal and written\n\nAbility to handle a high workload in a fast-paced and challenging environment\n\nAbility to effectively work in a team environment\n\nMulti-tasking\n\nHigh level of self-motivation and energy\n\nDetail-oriented.\n\nPreferred Qualifications and Experience\nRelevant experience in the real estate industry and retail shopping centres is an asset.\n\nWhy You’ll Love Working at Morguard\nAt Morguard, we’re committed to creating an environment where our people can thrive. Here’s what you can expect when you join our team:\nA collaborative, inclusive workplace culture that prioritizes employee wellbeing and safety.\n\nMeaningful opportunities for professional growth and development.\n\nExposure to a diverse portfolio of real estate assets across North America.\n\nA competitive compensation and benefits package designed to support you and your family.\n\nSupport for work-life balance, along with accessible employment practices that meet AODA requirements.\n\nAnnualized Base Salary: $20.00/hr.\nPay Equity\nThe salary listed for this position reflects the anticipated compensation at the time of posting. Actual compensation offered may vary and will be determined by factors including, but not limited to, experience, education, skills, certifications, internal pay equity and business needs.\nInclusive by Nature\nDiversity is one of our greatest strengths. At Morguard, we provide equal employment opportunities to all candidates and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. We believe in creating a workplace where everyone has the opportunity to grow, contribute, and make an impact.\nCommitment to Accessibility\nMorguard is dedicated to maintaining accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment process, please contact Human Resources-our team is here to support you. Please contact Human Resources at (905) 281-3800.","description_format":"text","description_chars":5730,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Real Estate Investment","Asset Management & Funds"],"lifecycle":[{"event":"open","at":"2026-09-30T08:22:16Z"}],"visa":[],"liveness":{"score":51,"band":"ok","label":"Likely open","p_open":1,"p_active":0.674,"p_room":0.75,"age_days":20,"expected_fill_days":21,"reasons":["conf:22","win:late"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":40000,"is_top_pay":false},"html_url":"https://alion.io/job/morguard-guest-services-representative-part-time-6-weeks-contract","json_url":"https://alion.io/job/morguard-guest-services-representative-part-time-6-weeks-contract.json","meta":{"generated_at":"2026-10-21T04:24:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6456,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1978028},"rest":"https://alion.io/mcp/rest/get_company?id=1978028"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmorguard-guest-services-representative-part-time-6-weeks-contract"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmorguard-guest-services-representative-part-time-6-weeks-contract"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmorguard-guest-services-representative-part-time-6-weeks-contract"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/morguard-guest-services-representative-part-time-6-weeks-contract\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmorguard-guest-services-representative-part-time-6-weeks-contract"}]}