{"id":1720266,"url":"https://alion.io/job/morrisons-jobs-data-manager-customer-data-analytics","title":"Data Manager - Customer Data & Analytics","company":{"id":2171320,"name":"Morrisons","domain":"morrisons.jobs","url":"https://alion.io/company/morrisons-jobs","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bradford, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":78000,"max_usd":147000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GCP","optional":false},{"name":"Power BI","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-09-21T00:00:00Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-06T22:22:24Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"More about the role\nWe have an exciting opportunity for a DataManager - Customer Data & Analytics to join our Customer Squad in Hilmore House. In this role, you will work closely with the Loyalty, Customer Insight and Data Science teams.\nYou will lead a team of analysts to unlock the power of Morrisons’ customer data, including our More Card loyalty data and till transactions. This is a hands-on role focusing on customer analytics, segmentation, and marketing performance, including improving our understanding of scheme members and the value exchange with the programme.\nYou will help to guide the strategy of our loyalty scheme, recommend improvements to loyalty mechanics and offers, and inform the development of the proposition. You will also lead the team in providing campaign audience selection and planning for loyalty.\nYou, and the team you lead, will be responsible for providing regular reporting as well as ad-hoc analysis in order to support tactical and strategic decision making across the business, with a particular focus on marketing and commercial departments. You'll be responsible for building dashboards, analysing behavioural trends, and delivering structured campaign reviews and optimisation processes.\nAlongside this, you will play a pivotal role, working closely with our Data Science team, in the evolution, production, and implementation of customer segmentations.\nYou will be expected to lead, coach, and develop a team of around six customer insight analysts, helping them grow their skills and focus on work that adds the most value.\nThe role suits an experienced analyst who's confident with SQL, data visualisation tools like Tableau, and who can bridge the gap between data and non-technical stakeholders. You will also be expected to regularly use our customer data platform, MoreViu, and build stakeholders’ confidence in their use of the platform.\nMore about you\nYou have a proven track record of using large-scale loyalty programmes and transaction databases to help keep customers coming back and attract new ones\nYou are proficient in SQL, Excel, and data visualisation tools (such as Power BI or Tableau), and are comfortable navigating complex datasets to spot trends\nYou have strong communication skills, with the ability to engage, present to, and challenge stakeholders at all levels\nYour are able to turn complex data into clear, straightforward insights\nYou are comfortable working with modern cloud data setups, ideally Google Cloud Platform (GCP)\nYou have proven experience in data planning or customer insight, ideally within retail, grocery, or a consumer data agency\nYou enjoy the fast pace of the grocery market, can handle changing priorities, and are comfortable working even when you do not have all the answers straight away\nYou have previous experience managing or leading a team\nMore about our perks\nIn return for all your hard work, you will receive:\n15% discount in store from the day you join us \nAdditional 10% discount card for a friend or family member\nAnnual bonus scheme\nCareer progression and development opportunities\nGenerous holiday entitlement\nMarket leading pension scheme and life assurance \nHealthcare benefits including Aviva Digital GP \n‘MyPerks’ giving you discount with over 850 retailers\nCar Allowance\nFree parking onsite\nEnhanced Family, Maternity and Paternity Leave\nPrivate Healthcare\nAlive with activity, our modern Head Office is home to our corporate teams that make sure everything runs smoothly. Here, you’ll find comfy breakout areas, a coffee shop, Morrisons Daily and a subsidised restaurant. We are within commuting distance of Leeds, Manchester and the Yorkshire Dales - and we even have free parking!\nAt our Head Office you will expect to find supplier showcases, charity fundraising and celebrations all year round for the events that mean the most to our colleagues.\nThere’s more to our business as it’s fast paced and ever changing, as such we’ve got lots of fresh opportunities for you to play your part in our success. We’d love to meet you!\nAt Morrisons, we’re proud to be building a team that reflects the diversity of the communities we serve. We want every colleague to feel respected, supported and able to be themselves at work. Different voices, experiences and ways of thinking help us grow and improve and that’s good for our customers too.\nWe’re always looking for people from all walks of life to join us and bring their talents to our team. Together, we can build a workplace where everyone has the chance to thrive, make a difference and belong.","description_format":"text","description_chars":4563,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":6,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Goods","Food & Beverages","Meat & Poultry"],"lifecycle":[{"event":"open","at":"2026-10-02T20:19:32Z"}],"visa":[],"liveness":{"score":43,"band":"fade","label":"Fading","p_open":1,"p_active":0.773,"p_room":0.55,"age_days":15,"expected_fill_days":14,"reasons":["conf:0","velocity","win:tail","comp:brand"],"computed_at":"2026-10-06T05:45:30Z"},"pay":null,"html_url":"https://alion.io/job/morrisons-jobs-data-manager-customer-data-analytics","json_url":"https://alion.io/job/morrisons-jobs-data-manager-customer-data-analytics.json","meta":{"generated_at":"2026-10-07T00:49:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1404,"day_limit":5000,"remaining_today":3596,"minute_limit":60,"resets_at":"2026-10-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2171320},"rest":"https://alion.io/mcp/rest/get_company?id=2171320"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmorrisons-jobs-data-manager-customer-data-analytics"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmorrisons-jobs-data-manager-customer-data-analytics"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmorrisons-jobs-data-manager-customer-data-analytics"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/morrisons-jobs-data-manager-customer-data-analytics\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmorrisons-jobs-data-manager-customer-data-analytics"}]}