{"id":2593556,"url":"https://alion.io/job/morrisons-online-team-leader-8","title":"Online Team Leader","company":{"id":2171320,"name":"Morrisons","domain":"morrisons.jobs","url":"https://alion.io/company/morrisons-jobs","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":100,"open_postings":10,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Exeter, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":77000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":321},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T00:00:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-19T21:21:36Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"More about the role\nOur Online operations play a huge part in bringing the best of Morrisons directly to our customers' doorsteps. As an Online Team Leader, you’ll lead, support, and coordinate our team of colleagues to ensure every order is picked, packed, and ready on time.\nYou'll coach your team, streamline processes, and build cross-functional relationships across the store to keep customer service levels high.\nIn this role, you’ll be on hand to:\nPut customers first: Lead your team to deliver outstanding service with a true customer-centric mindset, listening to customer feedback to make continuous improvements.\nLead and develop your team: Coordinate colleagues to ensure all picking and despatch routines are completed on time, coaching the team to build confidence and high performance.\nDrive performance and standards: Analyse department data alongside the Online Manager to identify opportunities, minimise substitutions, and speed up processes.\nKeep operations safe and legal: Maintain exceptional department standards, ensure full compliance with legal obligations and store policies, and look after team workload.\nMore about our perks\n?? Generous holiday entitlement\n\n?? 15% discount in our supermarkets and convenience stores from the day you join us\n\n?? Additional 10% discount card for a friend or family member\n\n?? Genuine career progression and development opportunities - read more about our Leadership School here\n\n?? Subsidised in-store cafe or shop floor ranges\n\n?? Free parking\n\n??Competitive pension and life assurance\n\n?? Healthcare / Wellbeing benefits including Aviva Digital GP\n\n?? 'MyPerks' with discounts at high street shops, cinemas and gyms, and lots more\n\n?? Optional payroll charity donations\n\n?? A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave\n\nMore about you\nWhether you’re an experienced Team Leader or a skilled colleague ready to take the next step in your career, if you care about great service and love working in a fast-paced environment, we'd love to hear from you.\nYou'll be the kind of person who:\nLeads and steps up with confidence: Ideally has strong operational knowledge of online order routines, with proven experience in coaching teams to meet strict deadlines.\nBuilds strong, supportive teams: Naturally builds effective working relationships across the store, creating an engaging environment where contributions are recognised.\nOrganises and plans effectively: Able to manage workload efficiently, handle daily priorities smoothly, and keep picking and delivery schedules running on time.\nKeeps a firm grip on the basics: Takes a practical approach to department maintenance, maintaining high standards for substitutions, safety, and operational compliance.","description_format":"text","description_chars":2795,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Meat & Poultry","Online Groceries","Prepared Foods"],"lifecycle":[{"event":"open","at":"2026-10-15T06:28:35Z"}],"visa":[],"liveness":{"score":88,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.979,"p_room":0.9,"age_days":6,"expected_fill_days":15,"reasons":["conf:3","wave","velocity","win:mid","comp:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/morrisons-online-team-leader-8","json_url":"https://alion.io/job/morrisons-online-team-leader-8.json","meta":{"generated_at":"2026-10-19T21:53:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":904,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2171320},"rest":"https://alion.io/mcp/rest/get_company?id=2171320"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmorrisons-online-team-leader-8"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmorrisons-online-team-leader-8"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmorrisons-online-team-leader-8"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/morrisons-online-team-leader-8\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmorrisons-online-team-leader-8"}]}