{"id":1193058,"url":"https://alion.io/job/mosaic-health-imaging-front-desk-associate","title":"Imaging Front Desk Associate","company":{"id":2681556,"name":"Mosaic Health","domain":"mosaichealth.com","url":"https://alion.io/company/mosaic-health","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":4,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Punta Gorda, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":57000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1575},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-09-24T17:28:26Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-30T21:23:11Z","board_verified":false,"closed_at":"2026-09-30T21:23:11Z","days_open":6,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":6},"description":"Job Description Summary\n\nHours & Location:Full Time: Monday-Friday 8:30am-5pm\n315 E Olympia Ave, Punta Gorda, FL\nThe Imaging Patient Services Specialist deals directly with Radiologists and referring providers to connect them via telephone to discuss STAT findings. Works directly with the Director of Ancillary Services tracking issues and questions from providers. They are the first point of contact for Radiologists and referring providers to connect. The candidate must have strong customer service skills through effective handling of the incoming calls from providers. Candidate must possess strong computer skills as well as phone knowledge and procedure scheduling to handle incoming calls effectively.\n\nHow will you make an impact & Requirements\n\nEssential Duties and Responsibilities include the following. Other duties may be assigned.\nHandles multiple calls and texts through delivery of exceptional customer service and support\n\nKnowledge of special procedure scheduling (facilities, protocols and procedures)\n\nWorks directly with Radiologists and referring providers to ensure proper communication and documentation of STAT findings\n\nAssign Radiology cases as needed\n\nData entry in Fuji\n\nAdministrative tasks in relation to locations/leasing (space, renewals, leases)\n\nDirects providers when questions are raised regarding imaging results and catalog issues\n\nDocuments all interactions via telephone in chart to ensure patient and providers are notified properly\n\nExcellent communication skills to handle calls in a high volume practice\n\nEducation and/or Experience\nHigh school diploma or general education degree (GED); Radiologic experience of 1+ years, preferred\nExperience working in a fast paced, multi-tasking environment\nStrong computer and phone skills\nAttention to Detail, accuracy, Pride themselves on the ability to organize and process information\nBenefits:\n3 weeks PTO & 8 paid holidays\n\nMedical, Dental, Vision\n\nEmployer Paid Basic Life & Short Term Disability coverage (goes into effect after 1 year of full-time employment)\n\n401(k) with match\n\nEmployee Wellness\n\nOther Employee Discount programs like Tickets at Work and cell phone discounts\n\nOther benefits: Dependent Care FSA, Voluntary Life, Long Term Disability, Critical Illness, Pet Insurance, and more\n\nWhy Millennium?\nMillennium Physician Group is one of the largest comprehensive primary care practices with healthcare providers throughout Florida.\nAt Millennium Physician Group, you will find an organization that focuses on family and building a strong network of people to care for the communities we serve. We are always searching for employees who have a strong customer service attitude, fantastic teamwork skills and a willing smile ready to share.\nOur promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual, and help you grow in your role with Millennium Physician Group.\nIf you are interested in joining an organization that puts an emphasis on team work and family, then Millennium Physician Group is the right choice.\n\nCompensation Range:\n$18.00to\n$27.00The anticipated base salary range represents the Company's good-faith estimate of the compensation it reasonably expects to pay for this position at the time of posting. 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