{"id":1872140,"url":"https://alion.io/job/moss-inc-account-manager-2","title":"Account Manager","company":{"id":2299477,"name":"Moss Inc","domain":"mossinc.com","url":"https://alion.io/company/mossinc","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kaysville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":55000,"max":85000,"currency":"USD","period":"year","gross":null,"usd_annual":85000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-08-26T00:00:00Z","employer_posted_date":"2026-08-26","last_verified_at":"2026-10-15T16:04:45Z","board_verified":true,"closed_at":null,"days_open":50,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":50},"description":"At Moss, a Vomela Company, our greatest asset is our people. As a full-service visual communications company, we are looking for creative and intellectual thinkers that work with our customers to create compelling brand solutions and foster meaningful connections. And while you're focused on creating big things for global and local brands, we will help you build a career you can be passionate about.\nApply now to find your place at Moss.\nAnnual Pay Range: $55,000 - 85,000 USD\nJob Summary\nThe Account Manager (AM) is responsible for the customer’s experience with Moss, account revenue and profitability, and project administration for assigned accounts. The AM specifies the Moss products and custom solutions that meet the customer’s requirements. This customer-focused position responds to customer inquiries as the contact between the customer and any other areas of Moss the customer needs assistance from. As the primary “in house” contact, the AM is responsible for providing solutions design, price quote administration. Additionally, they are accountable for opportunity management, growing revenue with the assigned accounts, and project management.\nWhat You'll Do...\nManages price quote administration by qualifying new business opportunities to create accurate and comprehensive price quotes.\nFacilitates meetings with internal resources for opportunity kick-off, estimating, and solution design.\nFacilitates Project Put-to-Work meetings for large scale projects to align cost assumptions, resources, and timelines.\nCollects information needed to create an accurate and complete work order acknowledgement which, when approved by the customer, creates the basis for the work order.\nWith the help of the Project Coordinator, manages the customer approval process to ensure that the customer is aware of the lead times, art file requirements, deadlines, and applicable rush fees.\nEnsures all commercial sign-offs from the customer are in place, including purchase orders, change orders, and submittals.\nFacilitates Moss Customer Portal transactions and customer adoption, when applicable.\nAnswers questions from Moss Operations departments to ensure that the product meets customer expectations.\nPerforms account and contact maintenance in Moss Operating System and Salesforce. \nProactively manages opportunities and maintains up-to-date information for sales forecasting.\nWorks closely with salespeople to manage assigned accounts and geographical territories.\nMeets or exceeds sales plans for assigned accounts and geographical territory.\nParticipates in customer and prospect meetings.\nOversees assigned projects from initial opportunity, final customer design approval, contract execution, production, packing, transportation, installation, and invoicing. Keeping all departments touching the project advised of status.\nMaintains all required documentation such as change orders, approvals, scheduling, and client files in Moss OS.\nSupports finances, when necessary, to help collect outstanding payments.\nUnderstand Moss’s in-house and out-sourced capabilities and know the step-by-step details required to deliver a successful project.\nResponsible for training and day-to- day management of the Project Coordinator assigned to them.\nACCOUNTABILITIES AND PERFORMANCE MEASURES\nAccount/territory growth\nAccurate order entry and order administration\nResponse time to customer\nMaintain high customer satisfaction\nRequirements\nWhat You'll Bring...\nFour-year college degree from an accredited institution or equivalent related job experience\nOutstanding oral and written communication skills both with internal team members and external customers and prospects\nFive to seven years of project management or customer service experience in fast-paced, high demand, high quality environment\nPC proficiency with Microsoft Office\nProject Management Professional (PMP) certification preferred\nExperience reading blueprints and design decks preferred\nExperience with Salesforce preferred\nBenefits\nHealth Care Plan (Medical, Dental & Vision)\nRetirement Plan (401k)\nLife Insurance (Basic, Voluntary & AD&D)\nPaid Time Off\nShort Term & Long-Term Disability\nTraining & Development\nWellness Resources","description_format":"text","description_chars":4197,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Creative Agencies","Event Management"],"lifecycle":[{"event":"open","at":"2026-10-04T21:30:05Z"}],"visa":[],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":1,"p_active":0.412,"p_room":0.45,"age_days":50,"expected_fill_days":28,"reasons":["conf:0","win:tail"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":85000,"is_top_pay":false},"html_url":"https://alion.io/job/moss-inc-account-manager-2","json_url":"https://alion.io/job/moss-inc-account-manager-2.json","meta":{"generated_at":"2026-10-15T16:28:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25116,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2299477},"rest":"https://alion.io/mcp/rest/get_company?id=2299477"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmoss-inc-account-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmoss-inc-account-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmoss-inc-account-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/moss-inc-account-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmoss-inc-account-manager-2"}]}