{"id":3813059,"url":"https://alion.io/job/motive-associate-program-manager-technical-outreach","title":"Associate Program Manager, Technical Outreach","company":{"id":1993,"name":"Motive","domain":"gomotive.com","url":"https://alion.io/company/motive","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":79,"open_postings":58,"ghost_share":0.052,"stale_share":0.603,"repost_share":0.155,"time_to_fill_p50_days":40,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Islamabad, Pakistan"],"countries":["PK"],"hiring_countries":["US","PK"],"hiring_countries_total":2,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T13:21:34Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-07T08:00:01Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Who we are:\nMotive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.\nMotive serves nearly 100,000 customers - from Fortune 500 enterprises to small businesses - across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.\nVisit gomotive.com to learn more.\nAbout the Role\nMotive is looking for an Associate Program Manager, Technical Outreach to coordinate programs that improve technical knowledge sharing and collaboration across Technical Support Engineering and adjacent teams. As an associate program manager, you will organize technical sessions, translate complex topics into clear resources, and turn customer feedback into guidance for development teams and scalable improvements. This role will report into Manager, Technical Support Engineering. \nWhat You’ll Do\nCoordinate technical outreach programs from planning through execution.\nAdvocate for customers by translating recurring support themes into clear guidance for Product and Engineering teams.\nProvide development teams with actionable technical and customer context to inform product improvements.\nPlan and facilitate technical sessions, product briefings, office hours, and knowledge-sharing forums.\nPartner with Technical Support Engineering, Product, Engineering, and Enablement to identify knowledge gaps and prioritize outreach.\nCreate and maintain clear technical content for support teams and stakeholders.\nTrack program outcomes and use feedback to identify improvement opportunities.\nWhat We’re Looking For\n2+ years of experience in program coordination, technical enablement, technical support, operations, or a related field.\nExperience managing cross-functional projects from planning through execution.\nUnderstanding of SaaS products, technical troubleshooting, or support workflows.\nAbility to translate complex technical concepts and customer needs into clear guidance for development teams.\nExperience using data and feedback to prioritize improvements and measure program effectiveness.\nStrong written and verbal communication, organization, and stakeholder management skills.\nCreating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. \nPlease review our Candidate Privacy Notice here.\nUK Candidate Privacy Notice here.\nThe applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. \nRegarding US-based roles, depending on your role and primary work location, Motive Technologies, Inc. (“Employer”) discloses candidates may be required to execute a non-compete covenant with the Employer. This requirement does not apply to lawyers, interns, or employees working in CA, MN, MT, ND, OK, or where otherwise prohibited by law.\nNon-compete covenant terms in all other jurisdictions will be subject to the applicable statutory requirements, including but not limited to, procedures, industry related prohibitions, or salary and compensation thresholds.\nAll job postings are for existing vacancies. 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