{"id":3405086,"url":"https://alion.io/job/motive-fulfillment-and-logistics-manager","title":"Fulfillment and Logistics Manager","company":{"id":1993,"name":"Motive","domain":"gomotive.com","url":"https://alion.io/company/motive","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":81,"open_postings":55,"ghost_share":0.036,"stale_share":0.6,"repost_share":0.145,"time_to_fill_p50_days":39,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":73000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2758},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-10-28T14:47:56Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-06T05:40:53Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Who we are:\nMotive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.\nMotive serves nearly 100,000 customers - from Fortune 500 enterprises to small businesses - across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.\nVisit gomotive.com to learn more.\nAbout the Role:\nAs Motive continues to expand its global footprint, we are hiring a Fulfillment & Logistics Manager to lead and optimize our Mexico fulfillment and logistics operations. This role is ideal for a self-starter with strong operational experience, hands-on 3PL and warehouse management capability, and a track record of improving delivery performance in both B2B and B2C environments.\nYou will oversee day-to-day fulfillment, inventory accuracy, inbound receiving, 3PL oversight, carrier and customs broker management, and cross-border logistics from Mexico. You’ll collaborate closely with global teams across the U.S., EU, and APAC to ensure Motive delivers a consistent, cost-effective, and high-quality customer experience across the region.\nThis is a high-impact IC role where you will help shape and scale Motive’s Mexico operations as we continue to grow.\nWhat You'll Do:\nFulfillment & 3PL Operations\nOversee daily Mexico fulfillment operations across B2B and B2C channels.\nManage and optimize 3PL partner performance using KPIs and vendor scorecards.\nEnsure strong SLA/SLI adherence for picking, packing, shipping, and delivery.\nResolve logistics exceptions, service failures, and operational bottlenecks.\nBuild and maintain SOPs for receiving, shipping, returns, and inventory processes.\nInventory Management\nOwn regional inventory accuracy, reconciliation, and cycle counting processes.\nPartner with global supply planning on forecasting, replenishment, and stock allocation.\nInvestigate and resolve inventory discrepancies; implement corrective actions.\nInbound & Supplier Management\nManage inbound shipments and receiving workflows with suppliers and 3PL partners.\nEnsure supplier SLI adherence, quality checks, and documentation compliance.\nImprove lead-time consistency and inbound visibility across the supply chain.\nShipping, Compliance & Carrier Management\nManage domestic carrier performance and cross-border freight flows.\nWork with customs brokers and ensure compliance with import/export and regulatory requirements in Mexico.\nOptimize logistics costs, routing strategies, and delivery performance.\nMonitor on-time delivery, service reliability, and exception resolution across lanes.\nCross-Functional Collaboration\nPartner closely with teams in supply chain, finance, tax, customer experience, product, and legal across multiple countries.\nProvide operational insights to support new product launches and regional expansion initiatives.\nBuild reporting dashboards to improve visibility into fulfillment KPIs, cost metrics, and logistics performance.\nWhat We're Looking For:\n3-6 years of hands-on experience in fulfillment, logistics, or supply chain operations.\nExperience managing B2B and B2C fulfillment operations in fast-paced environments.\nProven background managing 3PLs, warehouse partners, carriers, and customs brokers.\nStrong knowledge of inventory management, receiving, warehouse processes, and cycle counting.\nFamiliarity with Mexican customs, import/export regulations, and cross-border logistics.\nDemonstrated ability to build KPIs, vendor scorecards, and drive SLA/SLI improvements.\nStrong process-building capability, including creating operational SOPs.\nA self-starter who thrives in autonomous roles and builds structure proactively.\nClear communication skills and comfort working across time zones with global teams.\nExperience collaborating with cross-functional partners internationally.\nWhy You’ll Love This Role:\nYou will play a key role in building and scaling Motive’s Mexico logistics network.\nThe work is high-visibility with direct impact on customer experience and operational performance.\nYou’ll collaborate with talented global teams across supply chain, finance, legal, product, and operations.\nStrong opportunities for growth as Motive expands its presence across North America and globally.\nThis role is hybrid requiring 1-2 days in office per week and 3-4 visits per month to our 3PL warehouse. \nCreating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. \nPlease review our Candidate Privacy Notice here.\nUK Candidate Privacy Notice here.\nThe applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. \nRegarding US-based roles, depending on your role and primary work location, Motive Technologies, Inc. (“Employer”) discloses candidates may be required to execute a non-compete covenant with the Employer. This requirement does not apply to lawyers, interns, or employees working in CA, MN, MT, ND, OK, or where otherwise prohibited by law.\nNon-compete covenant terms in all other jurisdictions will be subject to the applicable statutory requirements, including but not limited to, procedures, industry related prohibitions, or salary and compensation thresholds.\nAll job postings are for existing vacancies. 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