{"id":3277381,"url":"https://alion.io/job/motive-implementation-consultant-4","title":"Implementation Consultant","company":{"id":1993,"name":"Motive","domain":"gomotive.com","url":"https://alion.io/company/motive","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":81,"open_postings":55,"ghost_share":0.036,"stale_share":0.618,"repost_share":0.109,"time_to_fill_p50_days":37,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Pakistan"],"countries":["PK"],"hiring_countries":["US","PK"],"hiring_countries_total":2,"salary":null,"salary_estimate":{"min_usd":18000,"max_usd":48000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":875},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-26T12:31:19Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-29T08:14:07Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Who we are:\nMotive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.\nMotive serves nearly 100,000 customers - from Fortune 500 enterprises to small businesses - across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.\nVisit gomotive.com to learn more.\nAbout the Role:\nImplementation Consultant, Mid Market is responsible for building customer relationships and delivering value during the first phase of the customer’s journey with Motive. This position involves effectively onboarding new customers by implementing motive technology, ensuring early product adoption, and educating customers on the value of our motive product, features, and AI technology.\nA customer-oriented focus is necessary to preserve long-term customer satisfaction. This position requires someone highly organized, has excellent communication skills, and demonstrates good relationship-building with customers.\nWhat You'll Do:\nServe as the primary point of contact for new customers during their implementation phase, focusing on our larger customers.\nGuide new customers through initial hardware/software/ setup and system training to ensure a timely and successful onboarding/product adoption\nMonitor customer progress and activities to ensure adoption and timely activation\nDemonstrate excellent ability to collaborate with cross-functional teams such as support, engineering, sales, and product management, financial products team to resolve complex issues and improve customer experience\nHandle a large volume of phone conversations and email inquiries\nBuild customer loyalty by delivering exceptional customer service \nWhat We're Looking For:\n3+ years prior experience in a customer-facing role (sales or support)\nDemonstrate Salesforce proficiency & your ability to use data to inform engagement plans\nDemonstrate a clear understanding of what success looks like for customers and Motive\nEffective listening and problem-solving skills\nExcellent communication (both written and verbal) and presentation skills\nProven ability to manage multiple responsibilities with a high attention to detail and professionalism\nDocumentation, Data analysis, Reporting, SQL, and Salesforce experiences are a plus\nExperience with fintech and spend management technology is a plus\nAbility to build and maintain relationships with clients and their key personnel\nAbility to create presentations, project plans, SAAS/Fintech implementation plans and monitor progress and productivity on it\nStrong business background including project management, account management, problem-solving, business planning, and analytical skills\nReceptive to feedback, willingness to learn and embrace continuous improvement\nCreating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. \nPlease review our Candidate Privacy Notice here.\nUK Candidate Privacy Notice here.\nThe applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. \nRegarding US-based roles, depending on your role and primary work location, Motive Technologies, Inc. (“Employer”) discloses candidates may be required to execute a non-compete covenant with the Employer. This requirement does not apply to lawyers, interns, or employees working in CA, MN, MT, ND, OK, or where otherwise prohibited by law.\nNon-compete covenant terms in all other jurisdictions will be subject to the applicable statutory requirements, including but not limited to, procedures, industry related prohibitions, or salary and compensation thresholds.\nAll job postings are for existing vacancies. 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