{"id":213079,"url":"https://alion.io/job/motive-smb-account-manager","title":"SMB Account Manager","company":{"id":1993,"name":"Motive","domain":"gomotive.com","url":"https://alion.io/company/motive","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":81,"open_postings":51,"ghost_share":0.039,"stale_share":0.608,"repost_share":0.098,"time_to_fill_p50_days":37,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Islamabad, Pakistan"],"countries":["PK"],"hiring_countries":["US","PK"],"hiring_countries_total":2,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2022-04-12T08:50:37Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-30T06:24:01Z","board_verified":true,"closed_at":null,"days_open":1661,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":1660},"description":"Who we are:\nMotive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.\nMotive serves nearly 100,000 customers - from Fortune 500 enterprises to small businesses - across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.\nVisit gomotive.com to learn more.\nAbout the Role\nAs an SMB Account Manager, you’ll have the opportunity to work with Motive's largest line of revenue. SMB customers make up the majority of Motive's customer base and are our largest revenue stream. We are looking for professionals who have a proven track record of success, are highly motivated, have international exposure to US customers and culture, and consistently practice refining their skillset.\nA successful SMB Account Manager is coachable, receptive to feedback, has a willingness to learn, and is open to embracing continuous improvement. Strong interpersonal skills, a strong technical aptitude, a high attention to detail, and a natural ability to convey and relate ideas to others are required for this role. Because of the collaborative nature of our Sales team, a win-as-a-team mentality is a must. In this high-energy role, you should be comfortable working in a fast-paced, quota-driven environment and be flexible with changing processes.\nWhat You'll Do\nDevelop strong executive relationships and a deep understanding of each client’s business in order to identify opportunities for growth and expansion within your SMB customer base.\nSurvey prospects to understand pain points within their business so you can align those needs with the Motive solution.\nDemo Motive software and solutions to fleet managers or your larger, more strategic SMB customers.\nCollaborate with your account team-customer success managers, support, product specialists, sales engineers, data analytics, and more-to support and grow your customers.\nSupport contract renewals by proactively engaging clients on upcoming renewals, ensuring a smooth process that minimizes churn.\nResolve problems, including identifying issues, thinking critically to determine the optimal course of action, and implementing best available solutions.\nEffectively plan to meet and exceed your ongoing business goals and revenue quotas.\nDevelop a deep understanding of our technology platform and operations, using that understanding and market input to bring back iterations to our business.\nConstantly study and deepen understanding of market trends to enable consultative insight.\nWhat We're Looking For\nBachelor’s Degree (preferably an overseas degree from US/UK/Canada) and/or in-depth exposure to US/Canada/UK B2B customers.\n2+ years of relevant or transferable work experience (post a higher education degree).\nStrong end-to-end ownership attitude from identifying opportunities, running demos, involving partner teams, to closing deals.\nLeadership and/or management experience with the ability to influence both internal stakeholders and key decision makers externally.\nStrong ability to build rapport with executive decision-makers, influencing outcomes through both an understanding of the customer’s business and the unique solutions that Motive can deliver.\nBest-in-class communication skills, with the ability to successfully convey key value propositions and quickly manage objections.\nPlease review our Candidate Privacy Noticehere.\nCreating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. \nPlease review our Candidate Privacy Notice here.\nUK Candidate Privacy Notice here.\nThe applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. \nRegarding US-based roles, depending on your role and primary work location, Motive Technologies, Inc. (“Employer”) discloses candidates may be required to execute a non-compete covenant with the Employer. This requirement does not apply to lawyers, interns, or employees working in CA, MN, MT, ND, OK, or where otherwise prohibited by law.\nNon-compete covenant terms in all other jurisdictions will be subject to the applicable statutory requirements, including but not limited to, procedures, industry related prohibitions, or salary and compensation thresholds.\nAll job postings are for existing vacancies. 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Docs: https://alion.io/developers"}}