{"id":815068,"url":"https://alion.io/job/motodynamics-aftersales-customer-support-associate","title":"Aftersales Customer Support Associate - YAMAHA","company":{"id":679262,"name":"Motodynamics","domain":"motodynamics.gr","url":"https://alion.io/company/motodynamics","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Athens, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11500,"max_usd":26000,"period":"year","method":"role_country_seniority_unknown","sample_n":38},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-07T00:00:00Z","employer_posted_date":"2026-09-07","last_verified_at":"2026-10-23T20:08:45Z","board_verified":true,"closed_at":null,"days_open":47,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":47},"description":"We are MOTODYNAMICS Group, and Movement is our Passion!\nOur vision is to create a world of sustainable mobility without boundaries. We support diversity and cultivate an inclusive work environment where every member of the team can be his/her true self.\nThrough the iconic brands we represent - Yamaha, Porsche, SIXT and NIO - and our retail network Motodirect and Autodirect, we create emotions and transform lives through adventure, exploration, human connection.\nWe are looking for an Aftersales Customer Support Associate for our Yamaha Division.\nKey responsibilities:\nProvide exceptional customer support by responding to inquiries from customers and the dealer network\nCoordinate and monitor safety recall campaigns, ensuring their timely and accurate execution\nDistribute technical service bulletins and communicate important technical updates to the dealer network\nSupport and coordinate the motorcycle homologation process. Maintain and update data in ERP systems, ensuring accuracy and consistency \nCollaborate with cross-functional teams and actively participate in Aftersales projects and company events\nRequirements\nWho you are:\nPrevious experience in Customer Service, Aftersales Customer Support, or a similar customer-facing role ideally in the automotive, motorcycle, or related technical industry will be considered a strong asset\nMechanical knowledge and a good understanding of vehicle or motorcycle technical concepts\nA degree in Mechanical Engineering will be considered an advantage \nExcellent command of Greek and English, both written and spoken. \nVery good knowledge of MS Office Suite, particularly Excel, and familiarity with ERP systems\nA customer-centric mindset with excellent communication and interpersonal skills\nStrong organizational abilities, attention to detail, and a proactive, problem-solving approach\nBenefits\nWhat’s in it for you:\nWork in one of the Best Employers in Greece & Europe (Best Workplace Hellas 2026, 2025, 2024 & Europe 2026, 2025, 2024) and be part of our unique culture\nPrivate health insurance for you and your family including annual health check-up\nTicket Restaurant Meal Allowance - €132/month (maximum allowable amount)\nPension plan\nAnnual bonus \nEducational support benefit for employees’ children from nursery school through High School\nCareer growth, internal mobility & role-based training opportunities\nDiscounts on corporate services and products\nSpecial offers at selected gyms & tuition discounts at partner educational institutions\nA buddy to support you with your onboarding\nThe opportunity to work and grow within a Group that drives change\nBe part of an equal opportunity employer and member of the Diversity Charter Greece, committed to building and maintaining intergenerational relationships with stakeholders, fostering an inclusive workplace, and living its core values every day: Integrity, Trust, Respect, and Excellence.","description_format":"text","description_chars":2903,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Greek","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Company events","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Retail & Shop Systems","Automotive Components"],"lifecycle":[{"event":"open","at":"2026-09-12T10:59:19Z"}],"visa":[],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.427,"p_room":0.35,"age_days":47,"expected_fill_days":23,"reasons":["conf:9","win:tail"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/motodynamics-aftersales-customer-support-associate","json_url":"https://alion.io/job/motodynamics-aftersales-customer-support-associate.json","meta":{"generated_at":"2026-10-24T12:34:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18093,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":679262},"rest":"https://alion.io/mcp/rest/get_company?id=679262"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmotodynamics-aftersales-customer-support-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmotodynamics-aftersales-customer-support-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmotodynamics-aftersales-customer-support-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/motodynamics-aftersales-customer-support-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmotodynamics-aftersales-customer-support-associate"}]}