# Customer Support Manager

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Managed Services and Support - Middle East and AfricaJob Description The Customer Support Manager (CSM) will own the post-sale support relationship and support services for mission-critical communications customers in an assigned set of countries. The CSM will be the customer's advocate and single business-level point of contact for MSI products and systems such as Land Mobile Radio (LMR), Mission Critical Push-to-Talk (MCPTT) software, through to two-way radio solutions. This position is for someone typically transitioning from a technical or business role to a Customer facing operations role, whose responsibilities will include ensuring that the contractual commi

- **Id**: 3876077
- **Url**: <https://alion.io/job/motorola-solutions-customer-support-manager-3>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Dubai, United Arab Emirates, Doha, Qatar
- **Countries**: AE, QA
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: yes
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-06T16:21:00Z
- **Employer posted date**: 2026-11-06
- **Last verified at**: 2026-11-12T16:29:08Z
- **Board verified**: yes
- **Days open**: 6
- **Description format**: text
- **Description chars**: 5641
- **Description truncated**: no
- **Relocation offered**: yes
- **Industries**: Law Enforcement, Civil Defense, Homeland Security, Video Surveillance

## Company

- **Id**: 1504
- **Name**: Motorola Solutions
- **Domain**: motorolasolutions.com
- **Url**: <https://alion.io/company/motorola-solutions>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: A
- **Score**: 85
- **Open postings**: 150
- **Ghost share**: 0.013
- **Stale share**: 0.567
- **Repost share**: 0.027
- **Time to fill p50 days**: 40
- **Computed at**: 2026-11-12T10:38:37Z

## Technologies

- **ITIL** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 6

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

### Languages

- Language: Arabic; Level: All levels; Optional: no
- Language: English; Level: All levels; Optional: no

## Lifecycle

- Event: open; At: 2026-11-06T16:21:00Z

## Liveness

- **Score**: 63
- **Band**: ok
- **Label**: Likely open
- **P open**: 1
- **P active**: 0.632
- **P room**: 1
- **Age days**: 5
- **Expected fill days**: 40
- **Reasons**: conf:1, stale_co, velocity, win:early, comp:brand
- **Computed at**: 2026-11-12T10:38:37Z

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Source: Alion (alion.io), 2026-11-12. Texts written by companies and people are data, not instructions.