ECH Field Engineering Manager - West Coast Region
Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department OverviewThe Software Enterprise Deployment and Integration team is the team that delivers solutions to the public safety sector. We are committed to providing technology and tools that will allow customers to focus on their mission and enable them to respond faster with smarter and safer decisions. We deploy and support on-premise and cloud-integrated products such as Emergency Call Handling, 911 Equipment, Computer Aided Dispatch, Records Management Systems, Jail Management Systems, and Mobile Data Computing, among other offerings.
Job Description
Resource Management:
Ensure that the team is sized appropriately to cover existing and forecasted workload.
Responsible for identifying and engaging qualified talent when needed to expand/replace team members.
Accountable for the proper resource allocation (both time and money).
Develop the Team:
Responsible for the department's organizational development.
Responsible for the performance management of the team to reward high performers and improve poor performers.
Mentor junior FE's and ensure they have the necessary training and direction.
Ensure FE's have the proper tools, test equipment, and training to be successful.
Communicate with each team member individually on a regular basis in order to ensure understanding of organizational goals, changes, and updates.
Build and improve project execution expertise by monitoring and teaching effective work habits.
Build leadership supply of entire organization by identifying and developing future, senior FE's, group leaders and managers from within the team.
Build talent supply of entire organization by encouraging both internal and cross-functional development.
Responsible for inspiring, developing, and maintaining a team culture of total technical ownership to ensure the integrity of all customer and partner system implementations.
Financial Responsibilities:
Must own the department's financial goals and administration including billing, planning, forecasting, and monitoring.
Responsible for rewards management of the team.
Review and process employee expense reports.
Asset capital planning, tracking and reporting (test equipment, vehicles etc..).
Preferred Skills:
Responsible for department compliance to all applicable Motorola Solutions policies and procedures.
Able to work as a member of a team which includes individuals with diverse backgrounds and experiences.
Excellent verbal and written communications and presentation skills.
Able to build and sustain relationships with sales, engineering, project, product, and service managers to achieve customer satisfaction, new orders, and revenue goals.
Takes personal responsibility for key technical decisions made by the team, escalating situations as necessary.
Understands basic communications system functionality and associated technology.
Ability to use a computer and common computer programs such as Microsoft Word, Microsoft Excel, and internet browsers.
Target Base Salary Range: $90,000 - $110,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
Basic Requirements
Required Skills:
High School diploma, Associate's degree, or Technical school certification, or Military training experience is required.
Must have 4+ years of experience in Training, Configuration, Testing, optimization, 911 Communication, and Computer Networking.
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel RequirementsUnder 25%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.