{"id":3334738,"url":"https://alion.io/job/motorola-solutions-implementation-consultant-ii-australia-remote","title":"Implementation Consultant II (Australia Remote)","company":{"id":1504,"name":"Motorola Solutions","domain":"motorolasolutions.com","url":"https://alion.io/company/motorola-solutions","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":160,"ghost_share":0,"stale_share":0.606,"repost_share":0.013,"time_to_fill_p50_days":39,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Sydney, Australia","Australia"],"countries":["AU"],"hiring_countries":["AU"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":63000,"max_usd":167000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":875},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Machine Learning","optional":false}],"status":"live","first_seen_at":"2026-10-26T00:00:00Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-03T02:01:34Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Company Overview\nAt Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.\nDepartment Overview\nThe purpose of this role is to ensure customers are highly satisfied with Motorola Solutions’ Noggin software implementations, get the most value out of Noggin’s products and services, and continue to subscribe to Noggin’s software and ongoing professional services.As a member of the Professional Services team this role is responsible for working through the implementation process with 3-4 customers at a time. Implementation consultants gather requirements, design solutions, and work to configure the solutions required by our clients.\nImplementation consultants are responsible for assisting clients with system set up, configuration, integration assistance, data migration and training needs guided by the Noggin implementation process.\nJob Description\nResponsibilities:\nApply requirements gathering techniques (such as solution walk-throughs, document analysis, requirements workshops, business analysis) to independently determine the requirements for customers or potential customers.\nLead requirements gathering workshops for medium to large stakeholder groups.\nGuide the customers through Noggin Solutions to capture applicable customization changes.\nWhere appropriate, assist the customer in adopting best practice template work package solutions.\nDevise solution design approaches to determine how to configure a system to meet functional requirements.\nCreate solution change registers and custom solution design documentation.\nDocument and assign configuration tasks to the Configuration Analysts.\nHave and maintain the ability to configure all components of the system to construct entire sites (i.e., full system builds).\nConduct system functional testing using test cases and test scripts.\nPrepare complete test plans including writing test cases and test scripts.\nSupport customer defect remediation activities. \nDeliver full-length/comprehensive product demonstrations, including demonstration of entire system functionality to large numbers of participants. \nDeliver standard or tailored product training to customers. \nAssist customers with their configuration by providing expert advice on configuration design, and conduct customer configuration reviews. \nCreate customer-facing user guides and training material. \nAdhere to the Noggin project methodology and provide direction/guidance on project tasks and activities to Configuration Analysts.\nDevelop and maintain deep knowledge and expertise in products and solutions that Noggin provides, including the customer problems they address, how they are used, and the benefits they provide. \nAnalyze the requirements of customers (prospective, existing or partners), and advise on or devise solutions for them, including custom configuration. \nConfigure solutions for customer’s needs, or tasks and coordinate the Configuration Analysts to do so. \nProvide compelling presentations, tours, and demonstrations of Noggin’s products to prospective buyers, customers, or partners, that showcase how requirements are met, and the advantages and benefits. \nAct as the product expert in meetings with customers or partners, answering questions about product capabilities and/or researching and providing the correct answers. \nAssist with the scoping of implementations including work breakdowns and estimations.\nAct as an first escalation point to assist the Noggin customer support team with troubleshooting / investigating post-project production issues. \nCoach more junior members of the team and assist new starters. \nConduct internal / peer reviews of project work for junior resources working as Implementation Consultant I.\nDevelop knowledge base articles and share lessons learned around system configuration capabilities/functionality. \nAccurately log time and achieve specified billable utilization of 75% \nRequirements:\nBachelor’s degree in business / commerce / information technology / computer science, or equivalent qualifications or experience\nA minimum of 3 years commercial experience in business or software analysis / SAAS or other software implementation\nExperience with AI/machine learning technologies is strongly preferred.\nDemonstrated experience in some or all of the following:Requirements gathering and analysis\nDesigning solutions for SAAS or other software implementation\nWorking within project teams in a software development context\nWeb-based software design and usability\nProduct analysis for software products\nRisk, crisis, incident, or emergency management systems\n\nEligible and willing to get Security Clearance\nNote: Candidate can reside anywhere in Australia\n#LI-MP2\n#LI-REMOTE\nBasic Requirements\nBachelors degree with 3+ years of experience in business to business software implementation\n\nTravel Requirements\nUnder 10%Relocation Provided\nNonePosition Type\nExperiencedReferral Payment Plan\nYesEEO Statement\nMotorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.\nWe are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.","description_format":"text","description_chars":6006,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Law Enforcement","Civil Defense","Homeland Security","Video Surveillance"],"lifecycle":[{"event":"open","at":"2026-10-27T13:20:20Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":7,"expected_fill_days":39,"reasons":["conf:9","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/motorola-solutions-implementation-consultant-ii-australia-remote","json_url":"https://alion.io/job/motorola-solutions-implementation-consultant-ii-australia-remote.json","meta":{"generated_at":"2026-11-03T02:37:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3464,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1504},"rest":"https://alion.io/mcp/rest/get_company?id=1504"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmotorola-solutions-implementation-consultant-ii-australia-remote"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmotorola-solutions-implementation-consultant-ii-australia-remote"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmotorola-solutions-implementation-consultant-ii-australia-remote"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/motorola-solutions-implementation-consultant-ii-australia-remote\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmotorola-solutions-implementation-consultant-ii-australia-remote"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3334738}},{"tool":"search_jobs","arguments":{"company":"motorolasolutions.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3334738},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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