{"id":3680231,"url":"https://alion.io/job/motorola-solutions-network-operations-centre-surveillance-engineer","title":"Network Operations Centre Surveillance Engineer","company":{"id":1504,"name":"Motorola Solutions","domain":"motorolasolutions.com","url":"https://alion.io/company/motorola-solutions","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":150,"ghost_share":0.013,"stale_share":0.567,"repost_share":0.027,"time_to_fill_p50_days":40,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Networking","role_family":"Networking","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Oslo, Norway"],"countries":["NO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":true,"has_equity":false,"technologies":[{"name":"ITIL","optional":false}],"status":"live","first_seen_at":"2026-11-03T12:46:09Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-14T04:15:41Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Company Overview\nAt Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.\nDepartment Overview\nNetwork Operations Centre Surveillance EngineerNodnett is the nationwide communications network for the Norwegian Emergency Services.\nSurveillance Engineers employed in the Network Operations Centre are responsible for the monitoring and handling of alarms and incidents 24/7/365.\nThe position of Surveillance Engineer and the competency of those occupying the role are critical to the success of the Nodnett project. In most instances, the first contact a customer has with representatives on the project will be via the NOC and they, quite rightly, expect the Engineer to be knowledgeable, well skilled and articulate.\nWhilst on shift, you are responsible for the Norwegian Public Safety Network. This is not a position to be taken lightly - peoples’ lives will depend on your ability to keep the network running smoothly. You, and only you, will see the overall picture - which elements are functioning, which aren’t, and what the impact is to the customer as a result of this malfunctioning equipment.\nJob Description\nKey Tasks:\nMonitor Nodnett transmission, base station, control room and core network elements using developed tools.\nIdentify and interpret alarms and comprehension of alarm impact.\nAbility to prioritise alarms and incidents and act accordingly.\nProvide first line investigation support on customer faults received.\nOperate daily within a structured ITIL framework.\n Understand and operate within clearly defined SLA (service level agreements) agreements.\nEscalate faults to second line support, providing the necessary detail.\nMaintain good working relationship with customers whilst showing knowledge and competence.\nProvide support to field technicians.\nUnderstand escalation and emergency procedures and when to invoke them.\nLog ticket information clearly and update regularly.\nKey Personal Skills:\nSelf motivated with the ability to work alone when required.\nAbility to function as part of a team.\nAbility to operate calmly in pressurised situations with the skills to address and prioritize multiple issues.\nWell organised\nResourceful\nExcellent customer facing skills.\nBasic Requirements\nKey Requirements:\nNorwegian citizenship or is living at least 10 years in Norway.\nNothing to prevent security clearance to Confidential.\nAbility to speak, write and communicate clearly in English and Norwegian.\nNOC or support/help desk experience.\nSome level of Core and/or transmission network knowledge is desirable.\nTechnically skilled and/or interest, preferable with a IT/Telecommunication background and/or education,\nAbility to operate according to service level agreements.\nTravel Requirements\nNoneRelocation Provided\nNonePosition Type\nExperiencedReferral Payment Plan\nYesCompany\nMotorola Solutions Norway ASEEO Statement\nMotorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.\nWe are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.","description_format":"text","description_chars":3941,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Norwegian","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Law Enforcement","Civil Defense","Homeland Security","Video Surveillance"],"lifecycle":[{"event":"open","at":"2026-11-03T12:46:09Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":8,"expected_fill_days":40,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/motorola-solutions-network-operations-centre-surveillance-engineer","json_url":"https://alion.io/job/motorola-solutions-network-operations-centre-surveillance-engineer.json","meta":{"generated_at":"2026-11-14T05:51:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9989,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1504},"rest":"https://alion.io/mcp/rest/get_company?id=1504"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmotorola-solutions-network-operations-centre-surveillance-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmotorola-solutions-network-operations-centre-surveillance-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmotorola-solutions-network-operations-centre-surveillance-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/motorola-solutions-network-operations-centre-surveillance-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmotorola-solutions-network-operations-centre-surveillance-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3680231}},{"tool":"search_jobs","arguments":{"company":"motorolasolutions.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3680231},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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