Salesforce Product Manager - Channel & Enterprise
Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department OverviewAt Motorola Solutions, we help people be their best in the moments that matter. We are redesigning public safety to make the world a safer place.
Our team is the Sales Insights & Productivity team within the Global Sales Operations organization. Our mission is to improve the selling experience for global Motorola Solutions’ sellers and sales leaders. Our Salesforce.com platform is the heart of our mission.
We maximize the benefits of Motorola’s investment in digital sales platforms like Salesforce, advocating for strategic next generation projects that will transform and align sales planning across multiple regions.
Job Description
We are seeking a Salesforce Product Manager - Channel& Enterpriseto lead programs that equip Channel and Enterprise sales teams with necessary tools, data, and resources to help boost sales growth across Motorola’s portfolio streamline CRM administration work.
Will focus on understanding the needs of our Channel and Enterprise sales teams and translate them into specific requirements for our Salesforce IT teams. This requires detailed knowledge of Channel and Enterprise sales goals and operations. In addition, this role will require gathering grassroots ideas cross-regionally, and using them to identify global pain points or opportunities that can be addressed through new projects.
Responsibilities include identifying improvements, defining solutions, building roadmaps, identifying key data sets, and assisting with implementation. Success will be measured by solution adoption and business impact.
Responsibilities
Develop a keen understanding of the Channel and Enterprise Sales and Sales Ops processes.
Own the development, implementation, and roll-out of new business processes and Salesforce solutions that help our global Channel and Enterprise sellers leverage the platform to its full potential.
Gather, understand, and document business requirements for Salesforce development initiatives and serve as the voice of Channel and Enterprise sales teams throughout the process.
Build and maintain a trusted relationship with front line sellers, sales leaders, operations leaders, and the extended IT team
Advocate for the needs of the Channel and Enterprise sales and sales operations teams within the Sales Insights & Productivity team and the broader IT and business groups.
Gather and relay feedback to continuously improve the Salesforce experience and enablement strategy for sales teams.
Work closely with the different enablement teams to put together training and communication programs to educate Channel and Enterprise sales teams on new and existing Salesforce applications.
Assist in generation of Salesforce reports to support the Channel and Enterprise sales and sales operations teams.
Skills & Abilities
Understand user needs and combine them with business objectives and strategy to define specific project requirements.
Experience with the the Salesforce Platform
Exceptional understanding of the sales process and how Salesforce can enable sales success. Familiarity with Channel and Enterprise processes is a plus.
Good Project Management skills in the form of prioritizing, scheduling, and communicating project status and goals
Continuous evaluation of sales processes and how to remove administrative burden from both front line sellers and sales managers/leaders.
Able to stay apprised of developing technologies such as AI, Machine Learning, and new Salesforce features, and apply them to modernize Motorola’s business
Demonstrated technical aptitude and ability to engage with architects and technical SMEs
Team player with strong communication and interpersonal skills.
Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as implementation methodology, roadmapping, enterprise transformation strategy, and executive-level requirement gathering sessions
Outstanding analytical skills with the ability to see the big picture, define a vision, and execute on it.
Understanding of IT Agile development, writing, and submitting Jira stories
Maintain working relationships with intra-organization groups including sales, sales operations, IT, and any others required to complete projects..
Ability to quickly adapt to new requirements and changing situations.
Ability to build strong working relationships across multiple functions/levels; adept at mediating conflict and fostering healthy dialogue
Tableau knowledge a plus
Basic Requirements
5+ years of direct experience delivering and/or overseeing development of software solutions OR 5+ years of experience in a sales or sales support role
Salesforce platform experience
Strong understanding of the sales process preferably on the Channel and Enterprise side
Bachelor’s degree in business or computer science related degree preferred
In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way. Also, to reward your work, you’ll get the following:
Contract Of Employment (UoP)
Private medical coverage
Life insurance, Sport card
Employee Stock Purchase Plan (ESPP)
Yearly salary increase (depends on individual performance)
Yearly bonus (depends on company performance)
Remote work possibility, Flexible working hours
Comfortable work conditions (high-class offices, parking space, volleyball field on site)
Training and broad development opportunities
Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperienced
Referral Payment Plan
YesCompany
Motorola Solutions Systems Polska Sp.z.o.oEEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.