{"id":3056223,"url":"https://alion.io/job/motorola-solutions-senior-system-engineer-3","title":"Senior System Engineer","company":{"id":1504,"name":"Motorola Solutions","domain":"motorolasolutions.com","url":"https://alion.io/company/motorola-solutions","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":171,"ghost_share":0,"stale_share":0.643,"repost_share":0.018,"time_to_fill_p50_days":36,"computed_at":"2026-10-27T05:46:45Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["George Town, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11500,"max_usd":32000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3508},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"BGP","optional":false},{"name":"OSPF","optional":false},{"name":"Unix","optional":false},{"name":"VLAN","optional":false},{"name":"VMWare","optional":false},{"name":"VPN","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-10-22T03:49:59Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-28T00:18:43Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Company Overview\nAt Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.\nDepartment Overview\nOrganization: AMEA Managed and Support ServicesBusiness Unit: Systems & Infrastructure / Service Delivery\nEmployment Type: Full-Time\nLocation: AMEA Region (Asia Pacific, Middle East & Africa)\nThe AMEA Upgrade Operation System Engineering team sits within the Software & Services business. Our team is responsible for deploying hardware & software upgrades across the mission critical customer base in order to keep customer systems on current levels of shipping hardware & software.\nJob Description\nOpportunity to join the team as a Senior Systems Engineer (SE). The SE is the technical lead in a customer focused team comprising Project Management, Field Engineering and the system integration teams. The SE has the responsibility for all technical aspects of an assigned hardware upgrade project from kick-off through to system acceptance. The role requires a good knowledge of IP network design & architecture, Public Safety communication systems and strong communication skills. The System Engineering lifecycle spans from Project Kick off, Scope definition, design, staging, testing and migration through final acceptance and documentation Phase.\nThe role involves:\nDesign and implementation of replacement Public Safety radio communication systems\nOptimal implementation & migration planning to minimizing the risk of service disruption to operational mission critical systems\nTechnical authority for the system acceptance testing with the customer\nNetwork expertise:Perform and document network configuration changes across switches, routers, firewalls and all the system devices.\nIndependently identify, troubleshoot, isolate, and resolve complex issues\nImplement configuration enhancements, software updates, and firmware upgrades , managing demanding timelines to meet customer expectations\nAdvanced routing & switching knowledge\nKnowledge of OSPF, BGP, VRRP, IPSEC, VLAN \nCascade design standards and best practice, procedures from other architecture teams & design authorities \n\nInterface to the customer for meetings, knowledge share & technical point of contact\nCreate system documentation, including System Diagram, Rack Diagram, Network Diagram and Configuration specification etc adhere with the system infrastructure setup.\nBe a strategic thinker who can communicate network concepts to technical and non-technical stakeholders\nCollaborate with global infrastructure teams and participate in critical meetings scheduled across multiple time zones\nResponsible for planning and deploying Dimetra or Astro software releases across varying customer system topologies and expecting manage multiple projects & parallel work streams\nThe role requires an in-depth knowledge of Dimetra or Astro infrastructure and the tooling & procedures used to deploy software upgrades.\nTo develop an optimal upgrade implementation plan aligned to the customer system configuration. \nCommunicate migration strategies and technical timelines with the stakeholder and customer and keep them aware of any changes required.\nApply the software to the system using the ESU tool whilst being aware of and minimizing the risk of service disruption to the operational mission-critical system.\nWork with Dimetra or Astro product support teams to resolve issues that arise, tracking each case through to a workable customer solution.\nLeading role in communicating upgrade progress and incident resolution plans via discussions, formal reviews & written reports.\nCollaboration with a cross-functional team including a project coordinator, CSM, product team, and FE staff for solution and proposal on technical plan for upgrade or integration project.\nContinuously apply a lessons learned methodology to find ways to improve quality and efficiency.\nBasic Requirements\nRequirements:\nMinimum Qualifications: Degree or equivalent in Information Technology (IT) field of Information Systems Engineering, Computer Science, Network Engineering. Strong in customer-facing experience \nPreferred Certifications such as CompTIA Network+, RHCSA ; CCNA ,VMware certified is an added advantage\nGood understanding of digital communications systems, particularly mobile / cellular radio networks\nStrong knowledge and foundation of network routing and switching protocol, Network Address Translation, IPIP tunneling, VPN, Frame Relay and E1 WAN interface.\nSystem administration/operation experience in following platform i.e. Unix, Virtual Platform and Windows Server OS.\nExcellent communication skills, with the ability to gain trust, build rapport and influence others\nExperience directly working with end-user customers is desirable\nStrong skills in problem analytical and systematic troubleshooting, with an understanding of customer impact.\nAbility to travel internationally up to 25% to customer locations, with the flexibility to work occasional night shifts during migrations to minimize service disruption to mission-critical systems.\nExperience in creating both high and low level design documentation \nAble to work well under stress and pressure from customer's demands.\nMust be self-motivated and able to self-manage and able to work in a continuously changing environment with an ability to continuously learn.\nTravel Requirements\nUnder 25%Relocation Provided\nNonePosition Type\nExperiencedReferral Payment Plan\nYesEEO Statement\nMotorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.\nWe are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.","description_format":"text","description_chars":6502,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Law Enforcement","Civil Defense","Homeland Security","Video Surveillance"],"lifecycle":[{"event":"open","at":"2026-10-22T03:49:59Z"},{"event":"close","at":"2026-10-22T08:12:45Z"},{"event":"reopen","at":"2026-10-22T12:59:27Z"}],"visa":[],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":0.9,"p_active":0.632,"p_room":1,"age_days":5,"expected_fill_days":36,"reasons":["conf:71","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/motorola-solutions-senior-system-engineer-3","json_url":"https://alion.io/job/motorola-solutions-senior-system-engineer-3.json","meta":{"generated_at":"2026-10-28T00:23:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":365,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1504},"rest":"https://alion.io/mcp/rest/get_company?id=1504"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmotorola-solutions-senior-system-engineer-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmotorola-solutions-senior-system-engineer-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmotorola-solutions-senior-system-engineer-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/motorola-solutions-senior-system-engineer-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmotorola-solutions-senior-system-engineer-3"}]}