{"id":185947,"url":"https://alion.io/job/motorola-solutions-sr-software-engineer-ai-agent-platform-3","title":"Sr Software Engineer, AI Agent Platform","company":{"id":1504,"name":"Motorola Solutions","domain":"motorolasolutions.com","url":"https://alion.io/company/motorola-solutions","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":171,"ghost_share":0,"stale_share":0.836,"repost_share":0.018,"time_to_fill_p50_days":35,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":140000,"max":160000,"currency":"USD","period":"year","gross":null,"usd_annual":160000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AI Agents","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Edge AI","optional":false},{"name":"Elixir","optional":false},{"name":"GCP","optional":false},{"name":"Go","optional":false},{"name":"Hyper","optional":false},{"name":"LLM","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Python","optional":false},{"name":"RAG","optional":false},{"name":"Rust","optional":false},{"name":"Text-to-Speech","optional":false},{"name":"WebRTC","optional":false},{"name":"WebSockets","optional":false},{"name":"Human-in-the-Loop","optional":true}],"status":"live","first_seen_at":"2026-09-01T16:15:05Z","employer_posted_date":"2026-09-04","last_verified_at":"2026-10-21T05:47:07Z","board_verified":true,"closed_at":null,"days_open":49,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":49},"description":"Company Overview\nAt Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.\nDepartment Overview\nHyper, a Motorola Solutions Company, a leader in conversational, agentic AI designed to reduce the burden on understaffed public safety answering points (PSAPs) by handling non-emergency calls. It is revolutionizing emergency response systems through cutting-edge AI technologies. Our first product is reducing 911 wait times by alleviating administrative work from highly trained 911 telecommunicators.Job Description\nWe’re looking for a Sr Software Engineer to set technical direction for the AI Agent Platform team behind Hyper’s emergency response products (Motorola Solutions announced that it acquired Hyper on April 9, 2026).\nYou’ll be a senior technical leader responsible for the architecture of our most critical systems. You’ll shape long-term technical strategy, mentor engineers across the team, and own the toughest cross-cutting problems - from real-time AI pipelines and telephony to backend infrastructure and product surfaces. We expect engineers to use AI agents in their own work. But because this is mission-critical software, humans still own quality, judgment, and what ships - and as a Sr Engineer, you set the bar for what “good” looks like.\nWhat You’ll Do\nLead the design and operation of real-time voice AI systems that support human 911 telecommunicators at scale.\n\nIdentify and solve the hardest problems in our stack: low-latency audio, streaming, telephony, LLM orchestration, and human-in-the-loop AI workflows.\n\nDrive engineering excellence across reliability, availability, security, and performance - defining the standards the team operates by.\n\nPartner with product, design, and operations leadership to translate ambiguous customer and operational problems into technical strategy.\n\nMentor engineers; raise the floor and the ceiling of the team’s technical work through reviews, design feedback, and pairing.\n\nBuild and evolve evaluation, testing, and observability frameworks for AI-assisted systems.\n\nLead incident response and post-incident reviews; own runbook quality and on-call health for the systems the team is responsible for.\n\nRepresent engineering in conversations with public safety customers, partners, and Motorola Solutions stakeholders when deep technical credibility is required.\n\nYou Might Be a Fit If\nYou have production software engineering experience, with a clear track record of technical leadership.\n\nYou’ve designed, shipped, and operated large, complex systems in high-stakes domains\n\nYou are comfortable working across backend, infrastructure, AI pipelines, and product surfaces.\n\nYou can turn ambiguous product or operational problems into clear technical plans for the team.\n\nYou use AI tools daily, but you set the standard for how your team uses them responsibly - speed without compromising quality.\n\nYou raise the engineering bar around tests, observability, code review, security, and clean abstractions.\n\nYou mentor effectively. Engineers around you get better because of how you work.\n\nYou have strong product judgment and care deeply about the humans using what you build.\n\nYou thrive in a small, fast-moving team with high ownership and low ego, and you can scale that culture as we grow.\n\nYou want to work on AI systems that matter beyond demos.\n\nRelevant Experience\nWe do not expect every candidate to have all of these. We care more about strong engineering judgment, learning velocity, and ownership than exact keyword matches.\nRelevant experience may include:\nArchitecting LLM, agentic, or RAG systems in production, including evals and prompt test harnesses at scale.\n\nDeep expertise in Speech-to-Text, Text-to-Speech, Voice Activity Detection, endpointing, interruption handling, noise filtering, diarization, or audio streaming.\n\nTelephony and voice infrastructure: PSTN, SIP trunking, PBX, and call routing.\n\nReal-time communication systems using WebRTC, WebSockets, RTP/SRTP, media streaming, or low-latency audio transport - including operating these systems under production load.\n\nReal-time, concurrent, or distributed systems using Elixir, Go, Python, Rust or similar languages.\n\nPostgreSQL and strong data modeling fundamentals at scale.\n\nCloud infrastructure on AWS, Azure, or GCP.\n\nContainerized application environments operated in production.\n\nTechnical leadership in public safety, govtech, healthcare, defense, infrastructure, fintech, or other high-trust domains.\n\nTarget Base Salary Range: $140,000 - $160,000 USD\nConsistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.\nBasic Requirements\n5+ years of experience in Realtime communication systems with deep expertise in Speech-to-Text, Text-to-Speech, Voice Activity Detection and architecting LLM, agentic, or RAG systems in production, including evals and prompt test harnesses at scale.\nLegal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.\nTravel Requirements\nUnder 10%Relocation Provided\nNonePosition Type\nExperiencedReferral Payment Plan\nNoOur U.S. Benefits include:\nIncentive Bonus Plans\n\nMedical, Dental, Vision benefits\n\n401K with Company Match\n\n10 Paid Holidays\n\nGenerous Paid Time Off Packages\n\nEmployee Stock Purchase Plan\n\nPaid Parental & Family Leave\n\nand more!\n\nEEO Statement\nMotorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.\nWe are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.\nWe’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. 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