Technical Project Manager

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Our Deployment team works on the Pronto Digital Policing app.

Pronto is the most popular mobile policing application in the UK, trusted by over half of the UK’s 45 police forces - and used by around 75,000 police officers on a daily basis. Pronto has been designed with and for front line operational users. As a result, it is an intuitive solution, with positive adoption, excellent user compliance and consistently positive feedback.

Based in the West End of Glasgow, we currently have around 100 employees. Our team started as Kelvin Connect in 2002, a spin-out company from the University of Glasgow. Now, as part of Motorola Solutions, we continue to expand with future opportunities in the UK and beyond.

You’ll work as part of an agile squad, taking part in sprint planning sessions, daily scrums and sprint reviews and retrospectives. You’ll have the opportunity to join us at social events like go-karting, clay pigeon shooting or come along for a drink with us after work on a Friday.

Job Description

The Technical Project Manager will work within a squad of other Technical Project Managers, software engineers and quality assurance engineers. As part of this squad they will oversee and share tasks for a number of projects with the other Technical Project Managers.

A Technical Project Manager is a subject-matter expert who uses their technical background to bridge the gap between the product and technical side of product development. They breathe life into a product by enacting the vision and direction defined in the product roadmap.

Typical activities involved in the delivery of a Motorola Solutions software solution for which the Technical Project Manager is responsible include:

• Producing a project plan and agreeing this with the customer

• Managing the development and testing of the solution in alignment with the agreed project plan

• Deployment and customer sign-off of the solution

This is a hybrid role, where time will be split between our Glasgow office and your home.

Key Responsibilities and Accountabilities:

• Accountable for the development and delivery of the project delivery plan to a strategic customer or number of customers

• Accountable for the development of the business process benefits being achieved by a customer

• Responsible for the management of the application development in accordance with the customer requirements.

• Responsible for implementation of UAT/SAT in accordance with the test plan.

• Responsible for management of the training and deployment plan.

• Responsible for the management of the support plan.

• Responsible for the in-life technical customer relationship plan.

• Develop and maintain the project plan in accordance with customer requirements

• Develop and maintain the documentation relating to the business process re-engineering

• Manage the development of an application in accordance with the customers requirements

• Coordinate the planning of the design and installation of the appropriate technical architecture for a solution

• Manage the customer testing phases of a project deployment, including SAT and UAT

• Manage the support of the solution once in-life

• Manage the issues raised by a customer in relation to a deployed solution

• Develop and maintain the documentation relating to business benefits realisation

• Manage any third party supplier involvement in project delivery

• Develop and maintain all project related documentation

• Identify any new opportunities relating to potential sales opportunities

Basic Requirements

Person Profile / Core Competencies:

• A high level of communication skills - written and verbal

• A high level of technical understanding - with the ability to communicate complex technical information to both technical and non-technical audiences

• Diplomacy skills for establishing and managing relationships with customer stakeholders

• Well organised and disciplined in approach to work and time management

• Must be able to satisfy the requirements for Non-Police Personnel Vetting (NPPV) Level 3

Technical Expertise / Qualifications:

• A formal qualification (Degree) in Computing Science or equivalent experience

• Knowledge of Agile Project management principles - with certification or working towards certification

• Experience of managing the delivery of large and complex software solutions to major customers

• Proven experience in managing customer requirements

• Proven leadership and motivation of virtual teams

• Demonstrable management experience in a delivery-driven environment

• Technical experience sufficient to manage and convey issues relating to complex software issues

• Demonstrable experience of project management in a technical environment with a successful track record in product delivery

In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you’ll get:

• Competitive salary and bonus schemes

• Two weeks additional pay per year (holiday bonus)

• 25 days holiday entitlement + bank holidays

• Attractive defined contribution pension scheme

• Private medical insurance

• Employee stock purchase plan

• Flexible working options

• Life assurance

• Enhanced maternity and paternity pay

• Career development support and wide ranging learning opportunities

• Employee health and wellbeing support EAP, wellbeing guidance etc

• Carbon neutral initiatives/goals

• Corporate social responsibility initiatives including support for volunteering days

• Well known companies discount scheme #LI-DJ1

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

Company

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.