{"id":4163012,"url":"https://alion.io/job/mott-macdonald-it-solutions-specialist-microsoft-applications","title":"IT Solutions Specialist - Microsoft Applications","company":{"id":1797435,"name":"Mott MacDonald","domain":"mottmac.com","url":"https://alion.io/company/mottmac","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":99,"open_postings":25,"ghost_share":0,"stale_share":0.04,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Newcastle upon Tyne, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":true,"has_equity":false,"technologies":[{"name":"Agile","optional":true},{"name":"ITIL","optional":true},{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-11-12T12:50:45Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-15T01:46:33Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Location/s: Newcastle, UK\nRelocation supported: Not supported, but internal applications are welcome\nRecruiter contact: Laura Kennedy\nMott MacDonald\nMott MacDonald is a global engineering, management, and development consultancy committed to delivering impactful work that shapes the future.\nWe are a team of over 20,000 experts working across the world in more than 50 countries.\nWe are proud to be part of an ever-changing global industry, delivering transformative work that’s defining our future. It’s our people who power that performance. As an employee-owned business, we invest in creating a space for everyone to feel safe and valued and empowered with the right tools and support.\nWhether you want to pursue excellence in your specialism or broaden your experience with flexible roles across our business, you’ll be connected to a community of global experts championing you to be your best. Join us and shape your story with Mott MacDonald, where everyone has the opportunity to be brilliant.\nOverview of the role\nWork as part of a team to ensure the stable and efficient delivery of the services within the Microsoft Applications Delivery Team, with an emphasis on the components of the Microsoft 365 service / Power Platform, Dynamics and Fabric. You will have solid technical experience in all aspects of delivering change and maintaining IT systems.\nKey duties and responsibilities include\nProviding 4th level support for products in the portfolio of services provided by the Microsoft Applications Delivery Team, with an emphasis on the components of the Power\nPlatform and Fabric\nProviding level three and four support for products in the portfolio of services provided by the Microsoft Applications Delivery Team, outside of the Microsoft suite.\nTo take ownership of selected services within the Microsoft Applications Delivery Team portfolio Power Platform and Fabric and move them through their service lifecycle.\nDevelop long strategies, continual service improvements to facilitate the improvement of Microsoft Power Platform and Fabric through the service lifecycle.\nProactively seek out information from the Microsoft Community to ensure that we are aware of the roadmap for the Microsoft 365 service / Office 365 Service.\nWork with Internal teams and vendors to deliver new IT applications into the Mott MacDonald\nEnsure compliance with Mott MacDonald standards, policies, and regulations. To work effectively with the Change Manager to ensure change does not happen outside of the Change Control process.\nHelp design and implement application delivery strategies, including deployment pipelines, release management processes, and automation frameworks.\nCandidate Specification\nEssential\nExperience of working in an IT Applications team. \nUnderstanding and experience of an IT Applications support model \nBroad knowledge of Microsoft Applications especially the Office 365 components, including but not limited to: \nPower Platform and Fabric \nMS Dynamics 365 \nThe Office 365 tenant \nOffice 365 Groups \nOffice 365 Applications \nExperience of IT service management processes. \nDesirable\nExperience of working in an IT Applications team as part of a multinational organisation \nExperience in service ownership \nMicrosoft Power platform and Dynamics 365 MP \nBasic Project Management skills \nBusiness Analysis skills \nApplication development skills \nMicrosoft IT certifications \nA relevant degree or equivalent is highly desirable or a BE/B Tech/MCA from a reputable institute. \nMCSA or MCSE or relevant certification in Microsoft Office 365 \nITIL V3/V4 foundation certification \nPersonal Attributes\nPassionate about technology and learning. \nAbility to balance demands and priorities and think clearly under pressure. \nAttention to detail and a focus on quality. \nExcellent conflict resolution, communication, and collaboration skills. \nLogical and analytical approach to solving problems.\nWe are actively recruiting a diverse workforce that is reflective of the communities we serve. We recognise that differences in ability, skills and experience are a strength and encourage applications from people of all backgrounds.\nUK Immigration\nMott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.\nAgile working\nAt Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust.\nEquality, diversity, and inclusion\nWe put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute.\nAI Usage\nAt Mott MacDonald, we see the value AI can bring, but we take a people-first approach to hiring. While AI tools can help candidates prepare and build confidence, every application and hiring decision is reviewed by our recruitment and hiring teams. We encourage the responsible use of AI while ensuring we get to know the real person behind the application.\nAccessibility\nWe want you to feel supported and able to perform at your best throughout our recruitment process. If there is anything we can do to make applying or interviewing with us more accessible, please contact us at  and we'll be happy to discuss how we can help.\nWe offer some fantastic benefits including:\nFinancial wellbeing\nWe match employee pension contributions between 4.5% and 7%.\nLife assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary.\nOur income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury.\nFlexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing.\nAs an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes.\nEmployee Ownership\nOur employee ownership model means no external investors, just us, creating a culture of shared success.\nOur employees have a stake and a voice in our business, giving them a direct connection to our success through our personal and group performance bonuses.\nAs your career grows, so does your stake, recognising your long-term impact and contribution.\nYour voice matters, with the opportunity to connect directly with senior leadership through formal channels to help shape our future.\nFor our senior roles you will have a direct pathway towards ownership from day one.\nHealth and wellbeing\nPrivate medical insurance for all UK colleagues.\nHealth cash plan to support you with every day health costs and treatments.\nAccess to Peppy, providing free support from menopause experts for all UK colleagues.\nA variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family.\nAbility to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too.\nLifestyle\nA minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme.\n10 days additional paid leave for Armed Forces Reservists and Cadet Force Adult Volunteers.\nHoliday entitlement increased to a minimum of 35 days after 5 years’ service.\nVariety of employee saving schemes and discounts from high-street retailers.\nEnhanced family and carers leave\nEnhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave.\nOur shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay.\nUp to five additional days leave are provided for those with significant caring responsibilities, two of which are paid.\nWe offer policies and dedicated support to help military families balance service life with career and wellbeing.\nLearning and development\nPrimary annual professional institution subscription.\nA broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options.\nNetworks, communities, and social outcomes\nJoin a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities.\nWe are proud signatories of the Armed Forces Covenant and Gold Award holders in the MOD Employer Recognition Scheme, supported by our dedicated internal Armed Forces Network.If you're a service leaver, veteran, reservist or member of a military family, you can connect with our people through Connectr to ask questions, gain career insights and learn more about opportunities at Mott MacDonald.\n\nMake a difference within our communities through our social outcomes.\nApply now, or for more information about our application process, click here.","description_format":"text","description_chars":9516,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Hybrid work","Parental leave"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Management Consulting","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-11-12T12:50:45Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Graduate Trainee, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Global Business Mobility: Graduate Trainee; Skilled Worker","cap_exempt":false,"checked_at":"2026-11-14T07:33:33+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":27,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/mott-macdonald-it-solutions-specialist-microsoft-applications","json_url":"https://alion.io/job/mott-macdonald-it-solutions-specialist-microsoft-applications.json","meta":{"generated_at":"2026-11-15T03:12:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5970,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1797435},"rest":"https://alion.io/mcp/rest/get_company?id=1797435"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmott-macdonald-it-solutions-specialist-microsoft-applications"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmott-macdonald-it-solutions-specialist-microsoft-applications"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmott-macdonald-it-solutions-specialist-microsoft-applications"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mott-macdonald-it-solutions-specialist-microsoft-applications\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmott-macdonald-it-solutions-specialist-microsoft-applications"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4163012}},{"tool":"search_jobs","arguments":{"company":"mottmac.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4163012},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}