{"id":1708973,"url":"https://alion.io/job/mount-thor-data-center-operations-lead","title":"Data Center Operations Lead","company":{"id":3797786,"name":"Mount Thor","domain":"mountthor.com","url":"https://alion.io/company/mount-thor","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":103000,"max_usd":237000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":996},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":true},{"name":"Computer Use","optional":true}],"status":"live","first_seen_at":"2026-09-21T14:36:55Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-11T22:55:52Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Mount Thor is hiring a hands-on infrastructure leader to build and operate the physical foundation of our compute platform.\nWho We Are\nMount Thor makes Apple hardware (macOS and Apple Silicon) available and performant at datacenter scale for AI workloads. We take consumer hardware and build the infrastructure platform around it to enable consumption as elastic compute exposed through developer-friendly interfaces. Our customers use us to develop computer-use model capabilities, deploy long-running agents, and accelerate agentic engineering.\nThe Team\nData Center Operations turns space, power, cooling, network connectivity, and hardware into healthy production capacity.\nThe team owns the physical lifecycle of Mount Thor’s infrastructure. This starts with site readiness, fit-out, and commissioning. It continues through hardware deployment, maintenance, repair, upgrades, and decommissioning.\nData Center Operations also defines how work is performed safely and consistently. The team builds the procedures, controls, vendor relationships, and operating metrics required to scale across sites.\nThe team works closely with Network Infrastructure, Fleet, Security, Supply Chain, and our data center partners. Our goal is to bring capacity online quickly and keep it reliable throughout its life.\nIn this role you will\nOwn the delivery and operation of Mount Thor’s data center footprint. Take new capacity from facility handoff through production readiness.\nLead data hall fit-out and infrastructure deployment. Coordinate rack layouts, power distribution, cooling, structured cabling, network handoffs, hardware installation, and commissioning.\nServe as Mount Thor’s technical representative with colocation providers, contractors, electricians, cabling teams, carriers, equipment vendors, logistics partners, and remote-hands teams.\nBuild the hardware deployment process from receiving through production handoff. Establish clear standards for inspection, staging, labeling, asset registration, installation, cabling, power-up, validation, and acceptance.\nOwn day-two site operations. Build strong processes for monitoring, maintenance, break-fix, spare parts, RMAs, inventory, capacity changes, and hardware retirement.\nDefine and maintain operating procedures. This includes standard operating procedures, methods of procedure, emergency procedures, maintenance windows, change controls, escalation paths, and production handoffs.\nLead the response to physical infrastructure incidents. Coordinate on-site work, restore service, complete root-cause analysis, and turn failures into lasting improvements.\nTrack the health of each site. Establish clear metrics for capacity delivery, availability, deployment time, incident rate, repair time, vendor performance, inventory accuracy, and power and cooling headroom.\nFeed operational experience back into future designs. Improve rack systems, fixtures, cabling, power, cooling, hardware serviceability, spares, and deployment methods.\nBuild a repeatable operating model that can scale across sites. Reduce manual work with clear systems, lightweight automation, and reliable source-of-truth data.\nYou might thrive in this role if you have\nBrought new data center capacity from buildout or fit-out through commissioning and live production operation.\nDeep hands-on experience with racks, servers, network equipment, copper and fiber cabling, optics, power distribution, and hardware troubleshooting.\nStrong working knowledge of data center electrical and mechanical systems. You understand rack power, PDUs, UPS systems, generators, cooling systems, environmental controls, and capacity limits.\nBuilt and operated infrastructure in colocation, cloud, AI infrastructure, high-performance computing, or another mission-critical environment.\nManaged contractors, vendors, remote-hands teams, and facility partners. You set clear standards and hold partners accountable for quality, safety, schedule, and service levels.\nOwned hardware deployment and service workflows, including receiving, inventory, installation, validation, spare parts, repair, RMAs, and decommissioning.\nStrong operational judgment. You use change control, documented procedures, peer review, rollback plans, and clear escalation paths when working on live systems.\nLed complex incidents involving hardware, power, cooling, cabling, or facility systems.\nWritten clear operating procedures, acceptance criteria, incident reports, and technical handoff documents.\nA willingness to work directly in data halls, travel regularly to Mount Thor sites, and participate in an on-call rotation.\nBonus Skills\nOperated Apple Silicon or macOS hardware at data center scale.\nBuilt rack, power, cooling, cabling, or service workflows for hardware that was not originally designed for conventional data centers.\nUsed Apple Configurator, DFU workflows, automated device recovery, or Mac hardware diagnostics.\nOpened new colocation sites or established a data center operations function from the ground up.\nManaged capacity and operations across several sites or hardware generations.\nWorked with DCIM, CMMS, asset-management, ticketing, or data center capacity-planning systems.\nSupported data center fabrics, carrier circuits, cross-connects, or multi-site connectivity.\nParticipated in facility commissioning, integrated systems testing, or critical-environment readiness reviews.\nBuilt infrastructure that software agents can inspect and operate safely through structured data, clear permissions, validation, and human escalation.","description_format":"text","description_chars":5540,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-02T16:29:00Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":162500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":58,"band":"ok","label":"Likely open","p_open":1,"p_active":0.777,"p_room":0.75,"age_days":18,"expected_fill_days":23,"reasons":["conf:0","velocity","win:late"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/mount-thor-data-center-operations-lead","json_url":"https://alion.io/job/mount-thor-data-center-operations-lead.json","meta":{"generated_at":"2026-10-11T23:04:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13536,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3797786},"rest":"https://alion.io/mcp/rest/get_company?id=3797786"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmount-thor-data-center-operations-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmount-thor-data-center-operations-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmount-thor-data-center-operations-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mount-thor-data-center-operations-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmount-thor-data-center-operations-lead"}]}