{"id":1179608,"url":"https://alion.io/job/mountain-warehouse-team-leader-18","title":"Team Leader","company":{"id":453759,"name":"Mountain Warehouse","domain":"mountainwarehouse.com","url":"https://alion.io/company/mountainwarehouse","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":{"grade":"A","score":100,"open_postings":8,"ghost_share":0,"stale_share":0,"repost_share":0.125,"time_to_fill_p50_days":9,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":14,"max":14,"currency":"GBP","period":"hour","gross":null,"usd_annual":38000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T13:04:42Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-22T05:02:56Z","board_verified":true,"closed_at":null,"days_open":28,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":28},"description":"Are you a confident and passionate leader with a knack for motivating teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so, Mountain Warehouse has the perfect opportunity for you!\nWe’re looking for aTeam Leader to guide and inspire our retail team to exceed targets while creating a welcoming, vibrant shopping experience that leaves a lasting impression on every customer.\nKey Responsibilities\nLeadership & Team Development:\n\nFoster a collaborative and supportive team environment, uniting colleagues around shared goals.\nDrive continuous growth by coaching, training, and mentoring your team.\nKeep your team informed and engaged through clear, open communication.\nEmpower your team with up-to-date product knowledge to meet customer needs confidently.\nOperational Excellence:\n\nUphold impeccable shop floor standards, ensuring stock presentation, ticketing, and organisation are on point every day.\nOversee daily store operations, including opening and closing duties, to ensure smooth workflows.\nLead engaging visual merchandising efforts to create a clean and inviting space for customers and colleagues alike.\nPrioritise Health & Safety, safeguarding the wellbeing of your team and customers.\nSales & Performance:\n\nMotivate your team to meet and exceed sales targets and KPIs.\nIdentify growth opportunities for team members and suggest strategies for their development.\nCustomer Experience:\n\nSet the standard for exceptional customer service and ensure it’s delivered consistently.\nResolve customer concerns promptly and professionally, creating memorable shopping experiences.\nRepresent the Mountain Warehouse brand with enthusiasm and professionalism.\nBuild connections within the local community, enhancing the store’s personal and welcoming atmosphere.\nWe would love to meet someone who is\nPassionate about delivering outstanding customer service.\nA confident and reliable motivator, with a talent for inspiring others.\nExperienced in all areas of retail, from stock control to visual merchandising.\nA strong communicator who can engage at all levels and provide constructive feedback.\nProactive and results-driven, with a track record of setting and achieving goals.\nApproachable, trustworthy, and a natural team player.\nSkilled at problem-solving within company guidelines and policies.\nWhat's in it for you?\nMonthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary \n50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance \n28 days annual leave, including Bank Holidays \nAccess to Employee Assistance Programme, and a Colleague Hardship Scheme \nGenerous Colleague Referral Incentive \nAuto-enrolment Pension scheme \nA stable, successful and supported environment \nLength of service awards\n\nYou're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change! \nINDAR3","description_format":"text","description_chars":3137,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Sportswear & Activewear","Outdoor & Camping Gear"],"lifecycle":[{"event":"open","at":"2026-09-24T13:04:42Z"},{"event":"close","at":"2026-10-19T06:59:24Z"},{"event":"reopen","at":"2026-10-20T19:24:11Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-22T06:27:10+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":22,"band":"cold","label":"Long shot","p_open":1,"p_active":0.618,"p_room":0.35,"age_days":28,"expected_fill_days":9,"reasons":["conf:1","wave","win:tail","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":38000,"is_top_pay":false},"html_url":"https://alion.io/job/mountain-warehouse-team-leader-18","json_url":"https://alion.io/job/mountain-warehouse-team-leader-18.json","meta":{"generated_at":"2026-10-22T07:19:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2932,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":453759},"rest":"https://alion.io/mcp/rest/get_company?id=453759"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmountain-warehouse-team-leader-18"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmountain-warehouse-team-leader-18"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmountain-warehouse-team-leader-18"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mountain-warehouse-team-leader-18\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmountain-warehouse-team-leader-18"}]}