{"id":2596491,"url":"https://alion.io/job/mouser-customer-development-representative-2","title":"Customer Development Representative","company":{"id":1757709,"name":"Mouser Electronics","domain":"mouser.com","url":"https://alion.io/company/mouser-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":83,"open_postings":10,"ghost_share":0,"stale_share":0.7,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Shanghai, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":71000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":8012},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false},{"name":"Salesforce","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-07-31T00:00:00Z","employer_posted_date":"2026-07-31","last_verified_at":"2026-11-14T19:34:54Z","board_verified":true,"closed_at":null,"days_open":106,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":106},"description":"ACCOUNTABILITIES & ESSENTIAL FUNCTIONS\nEffectively and creatively communicates Mouser’s overall value to customers.\nIncrease sales from existing assigned customer accounts by locating and identifying new business opportunities and building rapport and relationship with key decision makers. \nWork with Customer Service Representatives and Management to penetrate shared Customer Development accounts more deeply.\nInteracts effectively and professionally with others and able to initiate, establish and maintain highly effective business relationships with internal and external business contacts of various cultures. Able to communicate with people at all levels.\nDemonstrated ability to convert prospects and close sales while maintaining established sales goals with existing customers. \nFollow up on customer submitted requests for quotation.\nRelies on experience and judgment to plan and accomplish goals while performing a variety of complicated tasks.\nPlans and analyzes the impact of decisions before execution. Expand product knowledge utilizing all available sources. \nSKILLS & CERTIFICATIONS\nDesire and ability to build customer relationships with a very outgoing and mature personality.\nHighly organized with very effective time management skills.\nPossesses the highest level of ethics and integrity. \nDetailed and thorough in work habits including detailed documentation.\nStrong presentation skills, ability to effectively present information to a group of people at all levels. Presentations may be done with virtual or on-site meetings.\nStrong written and verbal communication skills - equally strong listening skills.\nDemonstrated ability to convert prospects and close deals.\nAble to perform basic calculations and mathematical figures.\nAbility to verbalize and express themselves well in a telephone environment with a clear enunciation of local language and English.\nMust be internet savvy and familiar with Internet E-Commerce. PC experience in a Microsoft Windows environment, proficient with internet e-mail, Microsoft Word, Excel, Outlook, and other software. Experience with CRM (Salesforce) software is preferred.\nAbility to read and understand a terminal/PC screen and printed reports.\nJOB LEVELS\nCustomer Development Representative\nRequirements\nBachelor’s degree in Business, Communications, Marketing or an acceptable combination of education and experience. \n2+ years business to business sales experience required. For internal candidates, experience can be a combination of internal and external experience.\nCustomer Development Specialist\nFocus on building customer relationships from a foundational knowledge to a more strategic business strategy and growth-minded activities.\nConsistently meet the CDR II level benchmark goals \nField marketing, customer events and trade show activity may be required.\nRequirements\n4+ years business to business sales experience required. For internal candidates, experience can be a combination of internal and external experience.\nConsistently meeting or exceeding the expectations of a CDR, demonstrated ability to meet the CDR benchmark goals for a period of twelve months prior to advancement.\nSenior Customer Development Specialist\nFocus on Maintaining deep relationships with customers through ongoing business discussions while developing a company understanding of the global footprint and complete competitive footprint of a customer.\nField marketing, customer events and trade show activity may be required.\nAssistance with training, coaching, mentoring peers may be required. \nTeam subject matter expert.\nRequirements\n6+ years business to business sales experience required.\nInternal candidates:Experience can be a combination of internal and external experience.\nMinimum Highly Effective performance in current role.\n\nConsistently meeting or exceeding the expectations of a Sr Customer Development Specialist.\nDemonstrated ability to meet Sr Customer Development Specialistbenchmark goals for a period of six months prior to advancement. \nApproved: 09/01/2023\n\nThis is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at any time at its sole discretion based on business needs. 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