{"id":1232156,"url":"https://alion.io/job/moveinsync-key-account-manager-enterprise-commute-solutions","title":"Key Account Manager - Enterprise Commute Solutions","company":{"id":2043102,"name":"MoveInSync","domain":"moveinsync.com","url":"https://alion.io/company/moveinsync","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-04T07:35:41Z","employer_posted_date":null,"last_verified_at":"2026-09-04T07:35:41Z","board_verified":false,"closed_at":null,"days_open":46,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":46},"description":"Job Title: Key Account Manager - Enterprise Commute Solutions\n\nCompany: MoveInSync\n\nLocation: Bengaluru, India\n\nReports To: Director: Customer Success\n\nJob Summary:\n\nWe are seeking a highly motivated and experienced Key Account Manager (KAM) to join our dynamic team. The KAM will be responsible for nurturing and growing relationships with a portfolio of MoveInSync's most strategic enterprise clients. You will act as the primary point of contact, ensuring client satisfaction, driving adoption and maximizing the value derived from our end-to-end commute solutions. Your goal is to build long-term partnerships, ensure client retention, identify opportunities for expansion, and serve as the client's advocate within MoveInSync.\n\nKey Responsibilities:\n\n1. Relationship Management:\n\n- Develop and maintain strong, multi-level relationships with key stakeholders (e.g., HR Heads, Admin & Facilities Managers, Transport Leads, Finance) within assigned enterprise accounts.\n\n- Act as the trusted advisor and primary point of contact for all matters related to their employee commute program managed by MoveInSync.\n\n2. Client Success & Satisfaction:\n\n- Proactively understand client needs, business objectives, and challenges related to employee transportation.\n\n- Ensure clients are effectively utilizing MoveInSync's platform and services to achieve their goals (cost savings, efficiency gains, safety compliance, employee satisfaction).\n\n- Monitor account health, service delivery metrics, and client satisfaction levels. Address any issues or escalations promptly and effectively.\n\n3. Strategic Account Growth:\n\n- Identify opportunities for upselling and cross-selling additional MoveInSync services, features, or modules based on client needs and strategic goals.\n\n- Develop and execute account plans to achieve growth targets and deepen the partnership.\n\n- Lead the contract renewal process, ensuring high retention rates within your portfolio.\n\n4. Performance Monitoring & Reporting:\n\n- Conduct regular business reviews (QBRs/MBRs) with clients to demonstrate value, discuss performance metrics, review challenges, and align on future strategy.\n\n- Analyze data and provide insights to clients on their commute operations, highlighting areas for optimization.\n\n- Maintain accurate records of client interactions, account status, and opportunities in the CRM system.\n\n5. Internal Collaboration:\n\n- Liaise effectively with internal teams (Operations, Product Management, Technology, Finance, Support) to ensure client requirements are met and issues are resolved.\n\n- Provide valuable client feedback to internal teams to contribute to product and service improvements.\n\n6. Market Awareness:\n\n- Stay informed about industry trends, competitor activities, and best practices in corporate mobility and employee transportation.\n\nRequired Qualifications & Skills:\n\n- Experience: 5+ years of experience in Key Account Management, Client Relationship Management, or B2B Customer Success, preferably within the SaaS, Technology, Logistics, Transportation, or B2B Services industry.\n\n- Client Focus: Proven track record of managing large enterprise accounts and building strong, long-lasting client relationships.\n\n- Communication: Excellent verbal and written communication skills, with the ability to present complex information clearly and persuasively to senior stakeholders.\n\n- Problem-Solving: Strong analytical and problem-solving skills with a solutions-oriented mindset.\n\n- Negotiation: Ability to negotiate effectively, particularly during contract renewals and expansions.\n\n- Business Acumen: Understanding of enterprise business processes, particularly relating to HR, Administration, and Finance functions involved in employee benefits and logistics.\n\n- Tech Savvy: Comfortable working with technology platforms and interpreting data; proficiency in CRM software (e.g., Salesforce) and MS Office Suite (especially Excel and PowerPoint).\n\n- Education: Bachelor's degree in Business Administration, Management, Marketing, or a related field.\n\nDesired Qualifications:\n\n- MBA or equivalent postgraduate degree.\n\n- Direct experience in the employee transportation, corporate mobility, or fleet management industry.\n\n- Proven experience exceeding retention and upsell targets.\n\n- Experience working in a fast-paced, high-growth technology company.\n\nSkills\nCustomer Success, Account Management, SaaS, Client Relationships","description_format":"text","description_chars":4420,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-25T15:05:00Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":0.4,"p_active":0.683,"p_room":0.45,"age_days":45,"expected_fill_days":24,"reasons":["seen:45","win:tail"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/moveinsync-key-account-manager-enterprise-commute-solutions","json_url":"https://alion.io/job/moveinsync-key-account-manager-enterprise-commute-solutions.json","meta":{"generated_at":"2026-10-20T13:05:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14494,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2043102},"rest":"https://alion.io/mcp/rest/get_company?id=2043102"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmoveinsync-key-account-manager-enterprise-commute-solutions"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmoveinsync-key-account-manager-enterprise-commute-solutions"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmoveinsync-key-account-manager-enterprise-commute-solutions"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/moveinsync-key-account-manager-enterprise-commute-solutions\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmoveinsync-key-account-manager-enterprise-commute-solutions"}]}