{"id":3097815,"url":"https://alion.io/job/mphasis-associate-product-manager","title":"Associate Product Manager","company":{"id":59446,"name":"Mphasis","domain":"mphasis.com","url":"https://alion.io/company/mphasis","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"RippleHire","truth_index":{"grade":"B","score":78,"open_postings":20,"ghost_share":0,"stale_share":0.9,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Product","role_family":"Product","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Barcelona, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":70000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":656},"experience_years_min":9,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"Agile","optional":false},{"name":"Apex","optional":false},{"name":"Copilot","optional":false},{"name":"Master Data Management","optional":false},{"name":"Scrum","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-08-13T00:00:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-23T23:47:24Z","board_verified":true,"closed_at":null,"days_open":72,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":72},"description":"Product Manager · E2E SW CRM (SFDC)\nSW CRM++ & Sales Automation\nReports to Program Manager · SW CRM++ & Sales Automation\nValue stream Design to Operate · E2E Software Products · SW CRM++ & Sales Automation\nProduct scope Full E2E CRM++ roadmap — Single CRM Consolidation · Entitlements + Customer 360 · Sales Comp + ACS · WXP Ecosystem Hardening · Master Data & Governance · SFDC KTLO — specific initiative priorities TBD as the roadmap firms up\nWorks with Program Manager · Solution Architects · Delivery Leads · Product Owners (all 6 PODs) · L3/L4 Sponsors\nContract Full-time · 40 hrs/week · initial contract until Oct 31, 2026 · possibility of extension post Oct 31, 2026\nLocations Barcelona (Spain)\nTime zone Global coverage — EMEA (CET) + AMS (CT) overlap required · flexibility available\nSeniority Principal (9-12 yrs Product Manager / SFDC product experience)\nRole Summary\nPrincipal Product Manager owning the full E2E SW CRM product vision and roadmap across the CRM++ value stream (Single CRM Consolidation, Entitlements, Sales Comp, WXP Hardening, Master Data, SFDC R&M etc.). This is a generalized req: the detailed delivery plan is not finalized yet, so the PM sets strategic direction and prioritization as the roadmap firms up, rather than executing a fixed pre-defined plan. Defines PRDs for cross-program initiatives and aligns business outcomes with technical solution architecture. Leads E2E product governance — QBRs, steering committee updates with L3 / L4 Sponsors. Coordinates roadmap alignment with the Program Manager and drives cross-org product strategy alignment (Digital, EO, HPS, CO, Print, Software Sales, Finance).\nKey Responsibilities\n1. Product Strategy & Multi-Cloud Roadmap\nDefine Platform Vision: align business goals (e.g., accelerating deal velocity, lowering customer support resolution times) with the appropriate Salesforce cloud solutions\nBuild Multi-Cloud Strategy: evaluate how different Salesforce products - Sales Cloud, Service Cloud, Data Cloud, Experience Cloud, Revenue Cloud (CPQ) - work together within the enterprise architecture\nFeature vs. Buy vs. Standard Evaluation: decide when to use standard Out-of-the-Box (OOTB) functionality, purchase third-party managed packages from the AppExchange, or fund custom Apex/LWC development\n2. Technical Strategy & AI/Automation Governance\nAgentic & AI Workflows: strategy for implementing Salesforce AI capabilities (e.g., Agentforce, Einstein Copilot, Prompt Builder) to automate multi-step business actions\nData Architecture Strategy: partner with enterprise architects to utilize Data Cloud or external data lakes/warehouses, ensuring clean, real-time data flow into Salesforce for unified operational reporting\nMinimize Technical Debt: manage custom code, legacy workflows, and Apex triggers; continuously migrate legacy setups toward standard platform automation (e.g., Flow Orchestration) to keep release maintenance overhead low3. Stakeholder Management & Value Realization\nExecutive & Business Alignment: translate complex business requests into scalable platform capabilities, acting as the primary liaison between business units (Sales, Support, Marketing, Ops) and IT/EngineeringROI & Value Tracking: measure business outcomes post-release (e.g., lead-to-opportunity conversion changes, user adoption rate, time-to-close metrics, platform cost-per-user)Trade-Off Negotiation: manage competing priorities across revenue and operations teams to sequence implementation phases into actionable MVPs4. Release Management & Ecosystem Alignment\nSalesforce Release Strategy: evaluate Salesforce's platform releases to identify high-value new features, plan sandbox regression tests, and incorporate relevant capabilities into the backlogVendor & AppExchange Governance: manage third-party SaaS vendors, app package licenses, and third-party integrations connected into the SFDC environmentLicense & Capacity Planning: monitor usage of platform limits (API calls, storage limits, custom objects, license allocations) to optimize total cost of ownership (TCO)5. Agile Backlog & Delivery Supervision\nEpic & User Story Framing: map out high-level epics, user journeys, and technical dependencies for Salesforce developers, architects, and adminsSprint Execution Oversight: partner closely with SFDC Product Owners or Scrum Masters during sprint planning, backlog refinement, and acceptance validationRequired Experience & Skills\n9-12 years Product Manager / SFDC product experience in enterprise SaaS environments · Principal-level product thinkingDeep, hands-on SFDC platform expertise spanning: Funnel / Forecasting · Renewals · Entitlements · Master Data · WXP (Partner/Subscription ecosystem)DEEP E2E SW CRM ecosystem expertise · 5+ years hands-on with Salesforce Sales Cloud + Service Cloud + Experience Cloud and Lead-to-Cash process & capabilitiesEnterprise-grade product management skills · roadmap prioritization · trade-off analysis · MoSCoW · RICE frameworksMulti-VP stakeholder management · comfort presenting to L3/L4 Sponsors and steering committeesData-driven decision making · comfortable working with SFDC dashboards · Tableau · Excel forecasting modelsUnderstanding of adjacent platforms: WXP (Subscription) · SAP OTC · MDM/MADO · CPQ/IQ · Neuron · Contractual + Transactional SellingNice to Have\nAI/ML product experience (Agentforce · Einstein ·· Generative AI use cases in Sales/Service)\nFortune 100 tech industry experience in CRM/SFDC product management at enterprise scale\nSAFe / Scaled Agile Product Management certification\nWhy This Role Matters\nThis Principal Product Manager is the single owner of the E2E SW CRM roadmap - connecting several programs into one coherent product strategy. Without this role, CRM++ fragments into Project-level decisions with no cross-program coherence. The right PM converts strategy into a roadmap the whole value stream can execute against.\nNote (Aug 2026): Location set to Barcelona (Spain) \nNote (Aug 2026): generalized like the companion PO SW CRM req - the detailed roadmap/delivery plan is not finalized yet, so scope descriptions above are directional. Seniority set to Principal (9-12 years), with required experience synthesized across the full SFDC domain - Funnel/Forecasting, Renewals, Entitlements, Master Data, WXP.","description_format":"text","description_chars":6327,"description_truncated":false,"requirements":{"experience_years_min":9,"management_years_min":9,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Business Process Outsourcing (BPO)","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-10-22T16:39:01Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.3,"p_room":0.28,"age_days":71,"expected_fill_days":29,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:junior"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/mphasis-associate-product-manager","json_url":"https://alion.io/job/mphasis-associate-product-manager.json","meta":{"generated_at":"2026-10-24T01:11:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1924,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":59446},"rest":"https://alion.io/mcp/rest/get_company?id=59446"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmphasis-associate-product-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmphasis-associate-product-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmphasis-associate-product-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mphasis-associate-product-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmphasis-associate-product-manager"}]}