{"id":3883453,"url":"https://alion.io/job/mphasis-solutions-architect","title":"Solutions Architect","company":{"id":59446,"name":"Mphasis","domain":"mphasis.com","url":"https://alion.io/company/mphasis","size_band":"201-500","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"RippleHire","truth_index":{"grade":"A","score":85,"open_postings":20,"ghost_share":0,"stale_share":0.6,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Copado","optional":false},{"name":"Apex","optional":true},{"name":"MuleSoft","optional":true}],"status":"live","first_seen_at":"2026-06-03T00:00:00Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-06T23:49:45Z","board_verified":true,"closed_at":null,"days_open":157,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":157},"description":"Salesforce Solution Architect\nPosition Overview:\nThe Solution Architect is tasked with working as a key member of our project team to ensure smooth and efficient implementation and integration between technical and functional system requirements, providing consultative advice to customers regarding financial & insurance industries best practices and process methodologies, as well as creating a solution that best meets our client’s needs.\nAs a Solution Architect (SA) in our Consulting Practice we are looking for a consultant with experience implementing a wide array of Salesforce Products from Sales & Service Cloud to the more specialized Financial Services Cloud (FSC), Health Cloud, Marketing Cloud, Data Cloud…etc as well as implementing add-ons such as managed package solution in conjunction with the multiple Salesforce products. In this role, you will have the opportunity to make a significant impact that directly impacts Mphasis Silverline’s clients.\nPrimary Responsibilities:\nAs a key contributor on a project team, the Solution Architect guides customers through the design and implementation of Salesforce solutions\nEngage customer stakeholders to understand desired business outcomes and define success criteria\nArticulate to customer stakeholders the value of recommended solutions and approach\nLead discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements; synthesize requirements to create clear and comprehensive user stories and solution design documentation\nPerform fit-gap analysis for Salesforce functionality and client requirements\nExplain Gold Standard feature solutions and work with the customer to best build processes around standard functionality when possible\nManage deployments of both metadata and record-based configuration components\nDesign elegant, innovative Salesforce solutions involving: configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality\nDraft custom development specifications and manage the delivery and testing of the functionality by Development resources\nIterate on solutions through a Build/Test/Review cycle with customer Product Owner\nDevelop training curriculum and deliver training sessions to the solution’s end users\nWork with a Silverline Project Manager to manage a project to scope, budget and timeline expectations\nRole Requirements:\n5+ years client-facing consulting experience within the Salesforce ecosystem\n3+ years experience as a Salesforce Solution Architecture role\n3+ years implementing Sales & Service Cloud as well as other SF & CRM platforms including relational databases\nIndustry expertise in Financial Services (Banking, Wealth, Capital Markets...etc), Insurance, Healthcare, Media plus others\nProficient writing skills for producing functional specifications documentation\nOutstanding communication skills, with both the internal team and clients\nExperienced with learning and leveraging cloud-based technologies\nComfortable with a fast-paced, high performance environment\nSelf-starter, ambitious, flexible, team player\nSalesforce Certifications required\nExperience with release management tools such as Gearset, Copado or AutoRabit a plus\nBA/BS degree or equivalent work experience. MBA is a plus\nMinimum Requirements:\nDemonstrated functional and technical knowledge implementing Salesforce SolutionsSalesforce product expertise including but not limited to; Sales Cloud, Service Cloud, Marketing Cloud (Pardot or experience on other marketing automation platforms is a plus), Health Cloud, Financial Services Cloud, nCino…etc.\n\nExperience working as a trusted advisor in consultative client engagements\nExperience working with large teams within a structured project methodology framework\nUnderstanding of and experience with user centered design concepts\nHaving earned or willing to obtain Salesforce certifications upon request\nAdditional Salesforce or industry related certifications is also a plus such as, but not limited to; Pardot, Vlocity, MuleSoft and other 3rd party applications\nEEO & Pay transparency Statement: Silverline provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. 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