{"id":4164498,"url":"https://alion.io/job/mphasis-sr-principal-infrastr-eng","title":"Sr Principal Infrastr Eng","company":{"id":59446,"name":"Mphasis","domain":"mphasis.com","url":"https://alion.io/company/mphasis","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"RippleHire","truth_index":{"grade":"B","score":79,"open_postings":23,"ghost_share":0,"stale_share":0.826,"repost_share":0,"time_to_fill_p50_days":40,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ansible","optional":false},{"name":"Apache Tomcat","optional":false},{"name":"AppDynamics","optional":false},{"name":"CI/CD","optional":false},{"name":"Grafana","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"MS SQL","optional":false},{"name":"OpenShift","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"Red Hat","optional":false},{"name":"Self-Healing","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Splunk","optional":false},{"name":"Unix","optional":false},{"name":"Java","optional":true}],"status":"live","first_seen_at":"2026-10-30T00:00:00Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T13:09:53Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Job Description: Site Reliability Engineer - Platform SupportAbout the Role:\nWells Fargo is seeking a Senior Systems Operations EngineerSenior Site Reliability Engineer (App SRE) is responsible for driving reliability, automation, observability, and performance for mission critical applications and platforms.This role blends software engineering excellence with operational expertise to deliver stable, scalable, and resilient services, while reducing toil and shifting operations left across the application lifecycle.The Senior SRE acts as a technical authority and mentor , partnering with application, platform, and DevOps teams to embed reliability into design, delivery, and operations.Required Qualifications:\n10+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationJob Expectations:\nPartner with application, platform, and business stakeholders to define, implement, and govern SLIs, SLOs, and error budgets , balancing reliability with delivery velocity.Lead the design and continuous improvement of observability, telemetry, monitoring, and ing, ensuring actionable insights and reduced fatigue. Identify, prioritize, and implement automation and self-healing solutions to eliminate operational toil and improve service resilience .Own and lead production readiness and go-live activities, including NFR validation, Permit to Operate (PTO), and operational risk assessments .Provide engineering-led application production support, acting as an escalation point for complex application and platform issues .\nLead and troubleshoot major incident response (P1/P2/P3), drive in-depth root cause analysis (RCA), and ensure preventative actions are implemented to achieve long-term stability.\nInfluence and guide teams to shift reliability left by embedding SRE practices into design , CI/CD pipelines, and release processes.\nMentor junior engineers and contribute to SRE standards, best practices, and operating models.\nCollaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals\nAdditional Required Qualifications: \n10+ years of hands-on experience in production application support engineering, with a strong focus on reliability, availability, and operational excellence.5+ years of experience leading and operating production systems in a Site Reliability Engineering, Reliability Engineering role .6+ years of experience working with Pega Workflows / PDC Pega PRPC architecture, rule types and case management with Proficiency in Datatypes. activities , Flows, Report definition , Decision rules etc.Experience in Debugging via Pega logs , Tracer logs and Hands on Experience in PDC to monitor application health and setup Manage and support BIX extractsExperience in JVM/Tomcat based application serversLinux commands and Shell scriptHandle hotfix installation and manual deployment with Knowledge and experience in handling Pega upgrade and tech refreshUnderstanding of Pega cloud architecture is added advantage5+ years of experience working with enterprise schedulers and databases, such as Autosys, Oracle, and MS SQL Server. 4+ years of experience supporting applications on Linux/ Unix4+ years of experience supporting applications on Kubernetes / OpenShift platforms. Strong understanding of observability concepts (metrics, logs, traces, APM) using tools such as AppDynamics, ThousandEyes, Prometheus, Grafana, Splunk, and Aternity .Proven experience providing technical leadership and hands-on execution in complex enterprise environments.Excellent communication and documentation skills, with the ability to influence both technical and non-technical stakeholders.Desired Qualifications: \nStrong scripting and automation skills using Unix/Linux shell, Python, or Ansible.Experience with cloud and container platforms, including Red Hat OpenShift (OCP) and modern cloud architecture concepts.Experience working with COTS platforms in regulated or large-scale enterprise environments.","description_format":"text","description_chars":4143,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":5,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Business Process Outsourcing (BPO)","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-11-12T13:09:53Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.854,"p_room":1,"age_days":13,"expected_fill_days":40,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-11-12T15:46:24Z"},"pay":null,"html_url":"https://alion.io/job/mphasis-sr-principal-infrastr-eng","json_url":"https://alion.io/job/mphasis-sr-principal-infrastr-eng.json","meta":{"generated_at":"2026-11-12T15:46:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33001,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":59446},"rest":"https://alion.io/mcp/rest/get_company?id=59446"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmphasis-sr-principal-infrastr-eng"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmphasis-sr-principal-infrastr-eng"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmphasis-sr-principal-infrastr-eng"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mphasis-sr-principal-infrastr-eng\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmphasis-sr-principal-infrastr-eng"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4164498}},{"tool":"search_jobs","arguments":{"company":"mphasis.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4164498},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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