{"id":3413974,"url":"https://alion.io/job/mphasis-sr-process-specialist-complex","title":"Sr Process Specialist Complex","company":{"id":59446,"name":"Mphasis","domain":"mphasis.com","url":"https://alion.io/company/mphasis","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"RippleHire","truth_index":{"grade":"B","score":80,"open_postings":20,"ghost_share":0,"stale_share":0.8,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2025-06-02T00:00:00Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-01T17:19:21Z","board_verified":true,"closed_at":null,"days_open":517,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":517},"description":"Job Description\nRetirement Plan Services\n Retirement Planning- Specialist (Level 3)Overall >2.5 years of financial services operations expertise.\nMandatory 12 months of Retirement Services expertise along with knowledge in one or more of following:\n?\nDefined Benefits Operations (E.g. - Benefits calculations, Benefits Review), Benefits Calculation for Retirement, Termination, Disability, Death, Divorce, Proficiency in MS Excel, and experience in performing manual calculations.?\nERISA Compliance - US Retirement Plan Testing & Reporting experience. Form 5500 responses to auditor questions\n? a) Preparing responses to external auditor questions on the data provided to them in the plan's year end trust statement and supplemental reports.\nMoney In and Loans\n? a) Must have experience in handling money in & Loan related activities, i.e., Check processing, contribution, loan initiation, Loan repayments , Reamortization etc.\nDisbursements: Distributions/Disbursements such as Hardship withdrawals, QDRO, RMD, In-service distributions, loans or experience in processing 401K contribution, loan repayments etc.\n?\nIndustry certifications (ASPPA RPF) will be added advantage\nData Entry & Quantitative Decision Making\nRegularly displays the concepts of teamwork, accountability, and prioritization. \n\nMakes decisions within guidelines, balancing risk, and service needs, seeking assistance from manager as necessary \n\nUnderstanding of business rules \n\nUnderstanding task requirements \n\nHandling tasks and providing resolution within TAT \n\nStaying current with knowledge of products/ processes & services offered by the client \n\nEnsure full adherence to all the quality parameters. \n\nEnsure 100% adherence to schedule. \n\nMeet & exceed defined targets \n\nAbout Mphasis\nMphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis' Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis' Service Transformation approach helps 'shrink the core' through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. 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