{"id":3346664,"url":"https://alion.io/job/mplus-group-logistics-coordinator","title":"Logistics Coordinator","company":{"id":4406339,"name":"Mplus Group","domain":"mplusgroup.rs","url":"https://alion.io/company/mplus-3","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Belgrade, Serbia"],"countries":["RS"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15500,"max_usd":33000,"period":"year","method":null,"sample_n":15479},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-27T17:20:36Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-31T05:28:03Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"We are looking for a new colleague who will join our team as a Logistics Coordinator!\nYou will manage customer orders and returns, address inquiries and complaints, and work closely with internal teams and warehouse partners to resolve issues and ensure efficient day-to-day operations. This role is ideal for someone who enjoys problem-solving, working in a dynamic environment, and building strong customer relationships\nTake a closer look at some of the main duties: \nProcess customer sales and repair orders, including order entry, updates, and cancellations\nManage customer returns (RMAs) and support the resolution of receipt discrepancies and non-conformities\nMonitor order status and communicate delays, issues, and relevant updates to customers\nInvestigate and resolve order processing issues, exceptions, and customer complaints\nManage order escalations, including order allocation and prioritization\nRespond to inquiries from internal and external customers regarding orders, pricing, and product information\nManage customer, product, and order holds in accordance with established procedures\nSupport inventory reconciliation and other activities related to customer service and 3PL warehouse operations\n\nWhat we expect from you:\nMinimum high school diploma\nFluency in speaking and writing of English language \nStrong communication skills, oral and written\nAny experience in order management is an advantage\nAdvanced knowledge level of Windows OS \nAnalytical and problem-solving attitude\nWhat you will get from us :\nDaily shifts, Monday - Friday\nOpportunity to develop skills through organized training\nWork in a large, international team\nWork in modernly equipped offices located in the heart of the business centre in New Belgrade\nAdvancement opportunities/Career development\nIf you want to give yourself a try in the new role, apply with your CV in English and join us!\nOnly shortlisted candidates will be contacted. Good luck!","description_format":"text","description_chars":1941,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Freight Forwarding","Business Process Outsourcing (BPO)","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-10-27T17:20:36Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":53,"reasons":["conf:0","win:early"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/mplus-group-logistics-coordinator","json_url":"https://alion.io/job/mplus-group-logistics-coordinator.json","meta":{"generated_at":"2026-10-31T06:44:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9942,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4406339},"rest":"https://alion.io/mcp/rest/get_company?id=4406339"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmplus-group-logistics-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmplus-group-logistics-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmplus-group-logistics-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mplus-group-logistics-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmplus-group-logistics-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3346664}},{"tool":"search_jobs","arguments":{"company":"mplusgroup.rs","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3346664},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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