{"id":2286905,"url":"https://alion.io/job/mplus-service-design-analyst-digital-transformation","title":"Service Design Analyst - Digital Transformation","company":{"id":4406339,"name":"Mplus Group","domain":"mplusgroup.rs","url":"https://alion.io/company/mplus-3","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Belgrade, Serbia"],"countries":["RS"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":25000,"max_usd":66000,"period":"year","method":null,"sample_n":7360},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-10-06T00:00:00Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-19T11:37:45Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"We are seeking a motivated individual to join our international team in a junior-level role. The successful candidate will become a valued member of our Digital Transformation Team, supporting the Oracle Enterprise Services (ES) Cloud program rollout.\nKey areas of responsibility:\nEnsure customer data integrity in Oracle ES cloud for service delivery, billing, and customer reporting\nAnalyze, design, and develop well-defined methods and procedures for service data quality related activities\nPresent and gain alignment on problem identification, solution development, and implementation plans\nCustomize and provide business data for knowledge applications\nPrepare and distribute standard reports\nCoordinate activities with management and project managers\nEnsure project milestones are delivered on time, within budget, and to the required quality standards\nWork closely with other members of the team to implement a multi-functional business solution\nWhat we expect from you:\nBS/BA in Information Systems, Computer Information Systems, Business, or a related field, or equivalent business experience\nStrong written and verbal English communication skills\nStrong technical skills in Microsoft Excel, DAX, and Power BI\nExperience with data analysis, cleansing, profiling, data modeling, and analytics, including proficiency in SQL\nExperience with reporting and data visualization using tools such as Power BI, Tableau, or Oracle BI\nAbility to design and monitor KPIs and create clear, actionable reports for executive audiences\n What you will get from us:\nWorking hours from 10:00 AM to 6:00 PM\nHybrid work model (minimum of 3 days per week working from the office)\nOpportunities to develop your skills and grow professionally through training and continuous learning \nModernly equipped offices located in the heart of New Belgrade’s business district\nThe possibility of transitioning to a direct contract with the client, including the full range of benefits\nIf you are ready to take on a new challenge, apply now and join us!\nOnly shortlisted candidates will be contacted. 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