People Operations and Compliance Associate

MPower Ventures is a pan-African, venture-backed start-up leading the change in clean energy innovation . We are transforming the renewable energy landscape by deploying cutting-edge solar solutions that empower households and businesses across Africa.

To ensure smooth operational flow and support our local team's expansion, MPower Ventures Zambia Ltd seeks a dynamic, highly organized, and detail-oriented People Operations & Compliance Associate to be based in Lusaka, Zambia. This hybrid role directly reports to the Head of HR (remotely) with a dotted-line reporting relationship to the Country Director (on-site). The successful candidate will take full ownership of human resources management, compliance, asset tracking, and day-to-day administrative operations.

Health & Safety Implementation & Compliance:

• Manage statutory compliance and timely license renewals with local authorities, including ERB Distribution Licences, EIZ Certificates, ZEMA, Council Business Levies, and Fire Certificates.

• Facilitate labor compliance by submitting employment contracts for Ministry of Labor stamping and maintaining alignment with ZRA, NAPSA, and NHIMA requirements.

Employee Lifecycle & Onboarding Support:

• Oversee complete onboarding plans and structured Welcome Packs for new hires.

• Conduct thorough background checks and due diligence for all prospective employees and candidates.

• Coordinate recruitment workflows, candidate shortlisting, job description drafting, and interview scheduling.

HR Data, Documentation & Record Management:

• Maintain immaculate, up-to-date physical and electronic employee files and HR Google Drive folders.

• Continuously update global employee databases, vacation planners, and contract expiration trackers.

• Track probation end dates, contract extensions, performance review cycles, and salary adjustments in collaboration with supervisors.

Daily Office Administration & Operations Support:

• Serve as the primary administrative point of contact, resolving employee requests efficiently.

• Manage external partner relationships, including with insurance providers, NAPsa, NHIMA and Local Labor Representations Offices. 

• Administer company asset provisioning (laptops, mobile phones, field equipment) and maintain signed Asset Provision Forms and dashboard up to date

• Support monthly payroll input preparation, expense tracking, and Hub manager compensation logistics.