{"id":1986712,"url":"https://alion.io/job/mr-electric-customer-service-representative-part-time","title":"Customer Service Representative - Part-Time","company":{"id":2283920,"name":"Mr. Electric","domain":"mrelectric.com","url":"https://alion.io/company/mrelectric","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"B","score":80,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["McDonough, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":12,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":24000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T00:05:32Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-25T04:21:57Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Are you looking for a job that will challenge your communication skills and allow you to make a difference in people’s lives?\nDo you like interacting with homeowners and helping to create safer homes?\nIf so, you’re in luck! Mr. Electric is looking for part-time customer service representatives to join our team, so apply today!\nWhy You Should Join Our Team as a Customer Service Representative\nWe Invest in You - We offer robust training for our CSRs and provide you with resources to grow your skills. We also hold weekly meetings as a team for training and development.\nWe Collaborate with You - As a CSR, you’ll work closely with other team members and service technicians to ensure that customers receive the best possible service.\nHere are Your Responsibilities as a CSR at Mr. Electric\nAs a Customer Service Representative, you are a key member of our team. You’ll be the first point of contact that customers have with us, and shape the customer’s perception of Mr. Electric from the beginning.\nHere are the primary responsibilities for this position:\n· You will answer customer calls and schedule jobs according to the customer’s needs.\n· You will assign and direct electricians to appropriate customer locations, and monitor their route and status to coordinate and prioritize their schedules.\n· You will follow up with customers to inquire whether they would like to proceed with any unsold work, and ensure that all customer needs and concerns are fully addressed.\nHere’s How We Measure Success\n· Solidify Opportunities - By successfully converting customer leads into scheduled jobs, you provide work opportunities for our service technicians, and also contribute to the growth of our business.\n· Top-Notch Customer Satisfaction - You will be responsible for ensuring a high level of customer satisfaction by delivering an amazing customer experience. Earn the trust of the customer by communicating effectively and providing excellent service.\n· Efficiency - To succeed in this role, you must be prompt and detailed while booking calls. You must meet the needs of our customers so we can run a healthy business that takes care of our team.\nHow to Know If You Are a Good Fit\nAs a Mr. Electric customer service representative,\n· You focus on the positive and enjoy being around upbeat people.\n· You keep your promises to the customer and the team.\n· You are detail-oriented, both in your work and when communicating with the customers.\n· You are professional by nature, and it shows up in everything you do.\n· You are comfortable with data entry and using technology.\n· You enjoy meeting new people and building new relationships.\n· You welcome feedback and are always looking to sharpen your skills.\nJob Requirements\nThe following are the minimum requirements for the Customer Service Representative position.\n· 1+ years of administrative experience is preferred\n· Strong written and verbal communication skills\n· Candidate most have reliable internet home connection\n· Candidate most reside in the Atlanta area\nHere’s What We Provide For You\n· Software Application and Peripherals - We provide state-of-the-art digital tools for a smooth process while booking calls.\n· Training Program - As part of the Mr. Electric franchise, we offer in-depth training to advance your skills.\nPay and Benefits\nThe starting pay range for our Customer Service Representatives is $12.00 per hour, depending on your level of experience.\nWe also offer the following benefits for our Customer Service Representatives:\n50% Work form home\nIf you are ready to take the next step in your career as a Customer Service Representative, and want to join a team where you are valued and can excel, APPLY TODAY!","description_format":"text","description_chars":3694,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Construction"],"lifecycle":[{"event":"open","at":"2026-10-07T02:49:56Z"}],"visa":[],"liveness":{"score":25,"band":"fade","label":"Fading","p_open":1,"p_active":0.448,"p_room":0.55,"age_days":18,"expected_fill_days":15,"reasons":["conf:1","win:tail","comp:junior,brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":24000,"is_top_pay":false},"html_url":"https://alion.io/job/mr-electric-customer-service-representative-part-time","json_url":"https://alion.io/job/mr-electric-customer-service-representative-part-time.json","meta":{"generated_at":"2026-10-25T16:32:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23820,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2283920},"rest":"https://alion.io/mcp/rest/get_company?id=2283920"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmr-electric-customer-service-representative-part-time"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmr-electric-customer-service-representative-part-time"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmr-electric-customer-service-representative-part-time"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mr-electric-customer-service-representative-part-time\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmr-electric-customer-service-representative-part-time"}]}