{"id":3845642,"url":"https://alion.io/job/mr-electric-dispatcher-2","title":"Dispatcher","company":{"id":2283920,"name":"Mr. Electric","domain":"mrelectric.com","url":"https://alion.io/company/mrelectric","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"B","score":80,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Huntsville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18,"max":22,"currency":"USD","period":"hour","gross":null,"usd_annual":44000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-06T00:06:28Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T23:11:23Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Mr. Electric - Customer Service Representative\nWhy Choose Us\nAppreciation Matters: Your work makes a difference - and we make sure you feel valued every step of the way.\nCelebrating Milestones: Birthdays, work anniversaries, and team wins are part of our culture.\nJoin us at Mr. Electric, where work isn’t just about the job - it’s about being part of a supportive, growth-minded, and rewarding team.\nApply now and experience the difference at Mr. Electric.\nAs a Customer Service Representative, you will be the friendly, knowledgeable voice of our company. You’ll assist customers with questions, schedule service appointments, and ensure a seamless, professional experience. You’ll play a key role in building customer relationships and upholding our company values of Servant Heart, Grit, Winning, Vision, and Consistency.\nYou will collaborate closely with dispatch, technicians, and leadership to ensure customer needs are handled promptly, accurately, and with care.\nDuties and Responsibilities\nReceive incoming calls in a professional, timely, and courteous manner.\nSchedule service appointments and support dispatch operations.\nPerform marketing and sales functions to earn additional business.\nComplete work orders, return customer calls, and respond to customer concerns.\nMaintain office services by organizing operations, procedures, and documentation.\nPrepare and review purchase orders and customer records.\nFollow up on open work orders, estimates, and customer inquiries.\nPerform other duties as needed, including cross-training in related positions.\nPreferred Job Requirements\nMinimum two years of administrative or customer service experience.\nStrong written and verbal communication skills.\nDetail-oriented with strong data entry accuracy.\nPositive attitude and professional demeanor.\nTeam player who can also work independently.\nGeneral computer knowledge, including Microsoft Office.\nTyping skills a plus.\nBe a Superstar - bring your best self every day.\nPay Range & Scheduling\n$18-$22 per hour, depending on experience.\nThis role is in-office at our Huntsville, AL location.\nSchedule: Monday-Friday, 11:00 AM to 8:00 PM, with rotating weekend shifts.\nPerks and Benefits\nWeekly Pay: Your hard work deserves immediate recognition.\nComprehensive Insurance: Health, dental, and vision plans available.\nFinancial Planning: 401(k) with company matching.\nTime to Unwind: Over 100 hours of paid vacation and holidays.\nOn-the-Job Essentials: Paid uniforms and required technology.\nFuel for Success: Company-paid breakfast and lunch.\nWe know we’ve presented a lot - and that’s because we’re looking to hire only the best. 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