{"id":1788151,"url":"https://alion.io/job/mr-handyman-client-representative-dispatcher","title":"Client Representative / Dispatcher","company":{"id":2217226,"name":"Mr. Handyman","domain":"mrhandyman.com","url":"https://alion.io/company/mrhandyman-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":{"grade":"A","score":85,"open_postings":87,"ghost_share":0,"stale_share":0.586,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Knoxville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18,"max":20,"currency":"USD","period":"hour","gross":null,"usd_annual":40000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T20:39:13Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-20T14:19:46Z","board_verified":false,"closed_at":null,"days_open":33,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":33},"description":"Are you ready to join a team that provides excellent service and value to our customers and our team members? At Mr. Handyman we’re growing our team so we can continue to be one of the most well-respected home repair and maintenance companies in the country. We’re looking for a friendly and outgoing office professional for our fast-paced office environment.\nMr. Handyman is known for exceptional service, quality work, and our “Done Right Promise.” We stand behind this commitment because we only hire the best and work hard to take care of all our team members.\nYour Responsibilities as an Office Professional\nLead management and Scheduling - you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals\nMaking Recommendations and Managing Expectations with Customers - You’ll communicate with customers to guide them through their projects and assist with managing their expectations. \nCreate Life-Long Customers - Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.\nTo Succeed in this Role\nTo be successful and effective in your role, you must:\nLive within the area\nHave professional communication and phone skills\nHave 2+ years of experience in an office setting\nHave computer experience with Office and Excel \nBe highly organized and detail oriented \nBe able to multi-task and problem solve\nBe self driven and motivated\n(ServiceTitan experience is a plus)\nBenefits & Pay\nThe pay range for this position is dependent on your experience and ranges from $18 - $20/hr.\nAdditional Benefits:\n Paid Holidays (6)\nHealth Plans\nDental/Vision Plans\nMon-Fri work week\n Great work environment!\nStill with us? Great!\nRemember, we’re looking to hire only the best. If that’s you, APPLY TODAY!\nYou are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. 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