{"id":4150395,"url":"https://alion.io/job/mracademy-internship-operational-intern","title":"Internship Operational Intern","company":{"id":3810299,"name":"Mracademy","domain":"mracademy.edu.my","url":"https://alion.io/company/mracademy-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Petaling Jaya, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-12T03:31:02Z","employer_posted_date":null,"last_verified_at":"2026-11-12T03:31:02Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"We are looking for a proactive and organised intern to join our RETAiX team. This role provides hands-on experience in customer engagement, onboarding, data coordination and business technology solutions.\n\nAbout RETAiX\n\nRETAiX is a retail business technology solution that helps retailers organise, monitor and analyse business performance through data reporting and dashboards. This internship role supports the RETAiX team in customer engagement, onboarding, data coordination, training coordination and day-to-day customer support.\n\nThe position offers hands-on exposure to customer service, retail business operations and technology-based solutions. Training and guidance will be provided and no prior working experience is required.\n\nRequirements\nKey Responsibilities:\nAssist with customer onboarding, follow-ups and general enquiries related to RETAiX.\nCoordinate customer invitations, reminders and attendance for RETAiX Introduction Sessions.\nSupport customer bonus redemption and maintain accurate follow-up records.\nAssist with customer data collection, basic data preparation, uploading and reporting.\nCoordinate with customers and internal teams on required information and dashboard setup progress.\nPerform other administrative and operational support duties as assigned.\nRequirements / Qualifications:\nCurrently pursuing a Diploma or Degree in Business Administration, Marketing, Information Systems, Data Analytics or related fields.\nGood communication and interpersonal skills.\nBasic knowledge of Microsoft Excel or Google Sheets.\nOrganised, responsible and able to follow up on assigned tasks.\nWilling to learn new systems and work collaboratively with the team.\nNo prior working experience required.\nSkills\nCustomer Onboarding, Customer Support, Customer Engagement, Data Collection, Data Preparation, Microsoft Excel, Google Sheets, Reporting, Training Coordination, Administrative Support","description_format":"text","description_chars":1908,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce"],"lifecycle":[{"event":"open","at":"2026-11-12T08:56:55Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["seen:0","win:early","comp:junior"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/mracademy-internship-operational-intern","json_url":"https://alion.io/job/mracademy-internship-operational-intern.json","meta":{"generated_at":"2026-11-12T11:32:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23720,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3810299},"rest":"https://alion.io/mcp/rest/get_company?id=3810299"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmracademy-internship-operational-intern"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmracademy-internship-operational-intern"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmracademy-internship-operational-intern"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mracademy-internship-operational-intern\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmracademy-internship-operational-intern"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4150395}},{"tool":"search_jobs","arguments":{"company":"mracademy.edu.my","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4150395},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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