{"id":696291,"url":"https://alion.io/job/mrbeastyoutube-senior-it-support-engineer","title":"Senior IT Support Engineer","company":{"id":678220,"name":"MrBeast","domain":"mrbeastyoutube.com","url":"https://alion.io/company/mrbeastyoutube","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":20,"ghost_share":0,"stale_share":0.3,"repost_share":0,"time_to_fill_p50_days":81,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":100000,"max":125000,"currency":"USD","period":"year","gross":null,"usd_annual":125000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ChatGPT","optional":false},{"name":"Claude","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Google Workspace","optional":false},{"name":"IAM","optional":false},{"name":"Okta","optional":false},{"name":"Slack","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false},{"name":"Claude Code","optional":true},{"name":"Copilot","optional":true},{"name":"Cursor","optional":true},{"name":"Microsoft Entra ID","optional":true},{"name":"Notion","optional":true},{"name":"PowerShell","optional":true},{"name":"Python","optional":true},{"name":"SentinelOne","optional":true}],"status":"live","first_seen_at":"2026-06-02T16:49:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-23T15:11:34Z","board_verified":true,"closed_at":null,"days_open":143,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":142},"description":"About Us\nBeast Industries is a multifaceted media and entertainment company founded by Jimmy Donaldson, popularly known as MrBeast, the most watched person in the world. Renowned for revolutionizing digital content creation, Beast Industries encompasses a diverse portfolio of ventures that extend far beyond its origins on YouTube. With a mission to entertain, inspire, and create significant social impact, Beast Industries operates across various domains including digital media, philanthropy, consumer products, and innovative business initiatives. At Beast Industries, we believe in the transformative power of digital media and its potential to entertain, educate, and effect positive change. Our commitment to innovation, creativity, and philanthropy drives us to explore new frontiers, create unforgettable experiences, and build a legacy that inspires future generations.\nLocation: Chicago, IL (Feastables Office) | On-site 4 days per week, Fridays remote.\nBuild and scale identity systems while serving as the technology backbone for Feastables.\nRole Overview\nThe Beast Industries IT team supports a fast-moving business environment where technology is expected to be reliable, secure, and scalable. This role combines identity and access management ownership, IT project execution, on-site support, and executive-facing technology partnership for the Feastables organization.\nMost of your time will focus on identity and access management initiatives across the company, with Okta serving as the primary area of ownership. You will also support the Chicago office, partner with the broader IT organization on infrastructure and security initiatives, and provide high-touch support for Feastables leadership when needed.\nThe Role\nAs Senior IT Support Engineer, you will own identity and access management operations and projects across the organization while serving as the primary IT presence for the Feastables Chicago office. The position is accountable for Okta administration, access lifecycle management, application onboarding, and identity-related security initiatives.\nIn addition to IAM ownership, this role serves as the local technology lead for Feastables, ensuring reliable office operations, responsive user support, and trusted executive technology support. Success requires strong technical execution, operational discipline, and the ability to move between strategic project work and real-time support needs.\nWhat You'll Do\nOwn Okta administration, including SSO configuration, SCIM provisioning, MFA policies, lifecycle management, group design, role management, and authentication troubleshooting.\nDrive joiner, mover, and leaver workflows, including process design, automation, and continuous improvement.\nLead application onboarding efforts, including SSO and SCIM integrations, vendor coordination, testing, documentation, and deployment.\nConduct access reviews and identify stale accounts, excessive permissions, and orphaned entitlements.\nManage group and entitlement structures across Okta, Google Workspace, and connected applications.\nPartner with Security on identity-related initiatives including conditional access, device trust, MFA enforcement, and privileged access controls.\nExecute IT projects including endpoint rollouts, security tooling deployments, network changes, and hardware refreshes.\nCoordinate with vendors, service providers, and technology partners to support project execution and operational needs.\nBuild and maintain runbooks, operational documentation, and audit-ready records.\nUse AI tools to accelerate documentation, troubleshooting, scripting, access analysis, and workflow automation.\nBuild small internal tools and automations when they improve efficiency or reduce manual work.\nSupport the Chicago office by maintaining conference room technology, Wi-Fi reliability, badge systems, printers, guest networking, and workplace technology infrastructure.\nManage the local support queue and resolve endpoint, identity, collaboration, and productivity issues across Mac and Windows environments.\nProvision, deploy, recover, and manage hardware throughout the employee lifecycle.\nRespond to meeting room, AV, and collaboration issues in real time.\nProvide white-glove technical support for Feastables leadership and visiting Beast Industries executives.\nSupport executive meetings, presentations, travel readiness, device setup, mobile configuration, and related technology needs.\nHandle sensitive information with discretion and maintain strict confidentiality standards.\nWhat You'll Bring\n5+ years of experience in IT support, systems engineering, or a related field.\nAt least 2 years of experience focused on identity and access management.\nExperience administering Okta in production, including SSO, SCIM, MFA, lifecycle management, group design, role management, and authentication troubleshooting.\nExperience administering Google Workspace, including account lifecycle management, organizational structures, groups, sharing controls, and security settings.\nExperience onboarding SaaS applications and implementing SSO and SCIM integrations.\nExperience administering Slack, including user provisioning, SSO integration, workspace settings, and application management.\nExperience managing Mac environments using FleetDM and Munki.\nExperience deploying and supporting Zoom Rooms and Logitech Rally Bar conference room systems.\nDaily proficiency using AI tools such as Claude, ChatGPT, or comparable platforms as part of technical workflows.\nStrong Windows endpoint support experience, including deployment, identity integration, and user support.\nHands-on networking experience with Wi-Fi, switches, access points, VLANs, DNS, DHCP, and network troubleshooting.\nDemonstrated experience leading multi-week technical projects from planning through implementation and handoff.\nStrong written communication skills with the ability to create clear operational documentation and runbooks.\nAbility to manage competing priorities and respond effectively under pressure.\nPreferred Experience\nOkta Workflows automation experience.\nScripting experience in PowerShell, Bash, Python, or Google Apps Script.\nExperience using AI coding tools such as Claude Code, Cursor, or Copilot to build internal utilities.\nFamiliarity with Notion, SentinelOne, Oomnitza, Microsoft Entra ID, and Intune.\nExperience with Microsoft Entra ID in hybrid identity environments.\nExperience with identity governance and administration (IGA) platforms.\nExperience supporting production, creative, or studio environments.\nExperience with physical security and access control systems including Openpath, KISI, or Brivo.\nThe target total compensation ranges from $100,000 - $125,000 including a fixed annual salary of $91,000 - $114,000, bonus, plus comprehensive benefits.\nBenefits\nThe Perks, Why Work On the MrBeast Team\nWe are redefining what entertainment and storytelling look like at global scale. Every piece of content we publish reaches millions and influences culture in real time. This is your opportunity to lead the team that decides how those moments come to life across every screen.\nCompetitive Salary\nGenerous Medical (Blue Cross Blue Shield), Dental, Vision and company-paid Life Insurance \nCompany contributions to employee Health Savings Accounts (HSA) \n401k Plan with Safe Harbor company-matching\nFlexible vacation policy and paid company holidays\nCompany-provided technology package \nRelocation assistance where applicable, including travel and company-provided housing for the first 90 days","description_format":"text","description_chars":7539,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Flexible vacation policy","Life insurance","Relocation assistance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Influencers","Content Creation"],"lifecycle":[{"event":"open","at":"2026-09-11T01:59:18Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":302500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":27,"band":"fade","label":"Fading","p_open":1,"p_active":0.74,"p_room":0.36,"age_days":142,"expected_fill_days":81,"reasons":["conf:0","velocity","win:tail","crowd:"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":125000,"is_top_pay":true},"html_url":"https://alion.io/job/mrbeastyoutube-senior-it-support-engineer","json_url":"https://alion.io/job/mrbeastyoutube-senior-it-support-engineer.json","meta":{"generated_at":"2026-10-23T18:10:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27701,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678220},"rest":"https://alion.io/mcp/rest/get_company?id=678220"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmrbeastyoutube-senior-it-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmrbeastyoutube-senior-it-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmrbeastyoutube-senior-it-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mrbeastyoutube-senior-it-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmrbeastyoutube-senior-it-support-engineer"}]}