{"id":1168370,"url":"https://alion.io/job/mri-software-noc-support-engineer-6-8-baroda","title":"NOC Support Engineer (6-8) - Baroda","company":{"id":3740,"name":"MRI Software","domain":"mrisoftware.com","url":"https://alion.io/company/mrisoftware","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":12,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vadodara, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":33000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":538},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"FortiGate","optional":false},{"name":"ITIL","optional":false},{"name":"Kaspersky","optional":false},{"name":"Linux","optional":false},{"name":"Microsoft Office","optional":false},{"name":"MS SQL","optional":false},{"name":"Nagios","optional":false},{"name":"New Relic","optional":false},{"name":"Red Hat","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Sophos","optional":false},{"name":"VMWare","optional":false},{"name":"Windows Server","optional":false},{"name":"Zabbix","optional":false}],"status":"closed","first_seen_at":"2026-09-24T05:16:46Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-10T23:29:35Z","board_verified":false,"closed_at":"2026-10-10T23:29:35Z","days_open":16,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":16},"description":"Job Summary: (6-8 Yrs)\nThe NOC Engineer will be responsible for maintaining and monitoring the network, servers, and IT infrastructure. This role involves responding to incidents, performing routine maintenance, troubleshooting issues, and ensuring the optimal performance of the IT Infrastructure. The NOC Engineer will work in a team-oriented environment and provide support for various technical challenges.\nKey Responsibilities:\nNetwork Monitoring: Continuously monitor network performance and server health using various tools and dashboards. Detect, diagnose, and resolve IT infrastructure issues promptly. Daily checks need to be done as part of NOC responsibilities.\nIncident Response: Respond to Server incidents, performing initial troubleshooting and escalations as needed as Per SLA. Perform the Outage management and document it. Document incidents, actions taken, and resolutions in incident tracking systems.\nMaintenance and Upgrades: Perform regular maintenance tasks, including system updates, patch management, and backups. Assist in the planning and implementation of network upgrades and expansions.\nTroubleshooting: Analyse and resolve issues related to Server, VMware and Citrix problems, Backups and service related issues. Collaborate with other IT staff and DC to troubleshoot and resolve hardware problems.\nDocumentation: Maintain accurate documentation of Projects, processes, and procedures. Create and update technical manuals, standard operating procedures, and troubleshooting guides.\nCustomer Support: Provide technical support and assistance to internal teams and customers. Communicate effectively with stakeholders to provide updates and resolve issues.\nPerformance Optimization: Analyse server/network performance data to identify areas for improvement. Implement solutions to optimize Servers performance and reliability.\nQualifications:\nBachelor's degree in Computer Science, Information Technology, or a related field preferred. Diploma in Computer Science and IT.\n Experience: Minimum of 5-6 years of experience in NOC operations, system administration, VMware administration, Citrix Administration, Red hat Linux, Networking, O365 administration, MSSQL , DC management, Azure or AWS related role. Experience with network monitoring tools (e.g., Nagios, Logic Monitor, Zabbix & PRTG).\nSkills:\nWindows Server Administration 2008R / 2012 / 2012R2 / 2016\nMicrosoft Office 365\nMicrosoft Exchange 2010 / 2013 / 2016\nBackup Technologies, Veeam Backup and Replication 9/ 9.5Zerto backup v9.7 & v10Cohesity Backup\nHypervisor - VMWare vSphere 6 / 6.5 / 6.7\nNetworking - Cisco, Fortigate, Meraki\nCloud Services - Azure, AWS, Forcepoint\nCitrix - XenApp, NetScaler, Provisioning Services\nITIL\nRed hat Linux\nEnd point protection, Sophos, and Kaspersky\nIT Infrastructure Monitoring tool, Logic Monitor, SolarWinds and PRTG Network monitor, Kaseya, New Relic for application monitoring.\nMicrosoft SQL Server / 2008/2014/2016\nADFS /DFS / IIS and Print Servers\nStorages and SAN Devices, Dell/ QNAP/ HP\nRemote Server Management - Kaseya, RDP, VNC\nExcellent troubleshooting and problem-solving skills.\nAbility to work in a fast-paced, 24/7 environment with rotating shifts.\nStrong communication and interpersonal skills.\nStrong attention to detail and the ability to multitask.\nWork Environment:\nThis position typically operates from office.\n24/7 rotational shifts\nCertification\nHolding vendor accreditations (Microsoft / VMware / Veeam / Citrix / ITIL) is preferable.\nBenefits:\nFlexible working arrangements\nAnnual performance-related bonus\n6x Flexi Anyday: knock 2.5 hours off your day on anyday.\nEngaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories!\nAbout Us\nFrom the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!\nOur people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.\nWe believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.\nAt MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.\nAmazing growth requires amazing employees. Are you up to the challenge?\nWe know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!\nMRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.\nWe believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!","description_format":"text","description_chars":5601,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Property Management","PropTech"],"lifecycle":[{"event":"open","at":"2026-09-24T05:16:46Z"},{"event":"close","at":"2026-10-10T23:29:35Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/mri-software-noc-support-engineer-6-8-baroda","json_url":"https://alion.io/job/mri-software-noc-support-engineer-6-8-baroda.json","meta":{"generated_at":"2026-10-19T23:37:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2429,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3740},"rest":"https://alion.io/mcp/rest/get_company?id=3740"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmri-software-noc-support-engineer-6-8-baroda"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmri-software-noc-support-engineer-6-8-baroda"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmri-software-noc-support-engineer-6-8-baroda"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mri-software-noc-support-engineer-6-8-baroda\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmri-software-noc-support-engineer-6-8-baroda"}]}