{"id":1570140,"url":"https://alion.io/job/mri-software-receptionist-workplace-experience-coordinator","title":"Receptionist / Workplace Experience Coordinator","company":{"id":3740,"name":"MRI Software","domain":"mrisoftware.com","url":"https://alion.io/company/mrisoftware","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":8,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":64000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2136},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Aider","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-01T07:39:12Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-01T18:37:08Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"The Receptionist/Workplace Experience Coordinator is responsible for ensuring the smooth day-to-day operation of the office environment, providing professional reception services, coordinating facilities management activities, supporting employee onboarding, maintaining compliance records, and managing workplace events and employee engagement initiatives.\nKey Responsibilities\nReception & Front Office Management\nServe as the first point of contact for visitors, clients, and employees, providing a professional and welcoming reception service.\nManage the reception area, ensuring it remains tidy, presentable, and fully operational.\nAnswer, screen, and direct incoming inquires efficiently.\nCoordinate visitor access, sign-in procedures, and security requirements.\nManage meeting room bookings where required.\nEnsure meeting spaces are prepared and equipped when required.\nFacilities Management\nCoordinate facilities maintenance, repairs, contractor activities, vendor relationships, service agreements, and facilities tickets to ensure the office remains operational and well maintained.\nConduct regular facility inspections to identify maintenance, health, safety, and housekeeping concerns.\nLiaise with landlords, building management, and service providers regarding facility-related matters.\nSupport office moves, workstation setups, and space planning activities.\nMaintain accurate records of facility assets, maintenance logs, service contracts, and related documentation.\nMonitor and report facility-related expenses and assist with budget tracking.\nEnsure office equipment, including coffee machines and conferencing equipment, is operational and serviced as required.\nOrder and manage office stationery, groceries, and facility consumables.\nCoordinate courier services for business and facilities deliveries.\nProvide general administrative and facilities support as required. \nWorkplace Health, Safety & Compliance\nEnsure compliance with workplace health, safety, and environmental standards.\nCoordinate emergency preparedness procedures and maintain emergency contact information.\nMaintain and monitor facilities compliance documentation, including:\nOccupational Health and Safety records\nFire compliance certificates\nFire Marshal and First Aider certifications\nPest control records\nHVAC maintenance and service records\nMonitor and follow up on facilities service level agreements, including cleaning, pest control, HVAC, and shredding services. \nEmployee Onboarding & Workplace Experience\nCoordinate onboarding logistics for new employees, including workstation setup, welcome packs, access cards, parking arrangements, office tours, and first-day requirements. \nArrange catering and support requirements for new hire inductions. \nAssist in implementing workplace initiatives that enhance employee experience and office operations. \nEvents Coordination & Planning\nPlan, coordinate, and execute company meetings, workshops, team-building activities, employee engagement initiatives, wellness programs, recognition events, and staff functions. \nSource, negotiate, and manage relationships with venues, suppliers, caterers, and service providers. \nObtain quotations and manage event budgets to ensure cost-effective delivery. \nCoordinate event logistics, including venue setup, catering, transport, equipment, registrations, invitations, and attendee communications. \nManage event timelines and oversee on-site event operations to ensure successful execution. \nSource promotional items, awards, gifts, and branded merchandise. \nCollect feedback, evaluate event success, and recommend improvements. \nMaintain a database of preferred suppliers, venues, and service providers. \nKey Skills & Competencies\nExcellent communication and interpersonal skills. \nStrong customer service orientation. \nHighly organized with strong planning and multitasking abilities. \nStrong coordination and problem-solving skills. \nProficiency in Microsoft Office 365, including Outlook, Word, Excel, and Teams. \nAbility to manage multiple priorities in a fast-paced environment. \nKnowledge of facilities management, workplace health and safety, and event coordination principles. \nProfessional appearance and telephone etiquette \nQualifications & Experience\nMinimum Qualifications\nOffice Administration, Business Administration, Event Management, Hospitality Management, or a related field preferred. \nTechnical Knowledge\nStrong proficiency in Microsoft 365 applications, including Outlook, Word, Excel, Teams, and PowerPoint. \nExperience using facilities management, ticketing, procurement, or asset management systems would be advantageous. \nBasic understanding of Occupational Health & Safety, building maintenance, and facilities management principles. \nKnowledge of event planning and coordination is the best practices. \nExperience Required\nMinimum 1to 3 years' experience in a Office Administrator, Receptionist, Workplace Experience, or similar role. \nExperience coordinating office maintenance, service providers, contractors, and facility-related projects. \nExperience managing reception and front-of-house services in a corporate environment. \nExperience coordinating company events, employee engagement activities, meetings, and workshops. \nExperience with vendor management, procurement, quotations, and budget tracking. \nBENEFITS:\nAnnual performance-related bonus \n6x Flexi AnyDay: knock 2.5 hours off your day! \nMe Days: additional 3 days of annual leave for qualifying employees \nEngaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories!\nAbout Us\nFrom the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!\nOur people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.\nWe believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.\nAt MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.\nAmazing growth requires amazing employees. Are you up to the challenge?\nWe know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!\nMRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.\nWe believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!","description_format":"text","description_chars":7463,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Company events","Equity","Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Property Management","PropTech","Manufacturing & Industrial Software"],"lifecycle":[{"event":"open","at":"2026-10-01T07:39:12Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":28,"reasons":["conf:3","win:early","comp:junior"],"computed_at":"2026-10-01T22:10:44Z"},"pay":null,"html_url":"https://alion.io/job/mri-software-receptionist-workplace-experience-coordinator","json_url":"https://alion.io/job/mri-software-receptionist-workplace-experience-coordinator.json","meta":{"generated_at":"2026-10-01T22:10:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4925,"day_limit":5000,"remaining_today":75,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}