Team Lead (Sql DBA)

We are looking for an experienced Database Lead to manage and lead a database administration team supporting critical business applications and production environments. The ideal candidate should have strong hands-on experience with Microsoft SQL Server, working knowledge of Oracle databases, and proven experience leading a team of 5-10 database professionals.

The role will be responsible for database operations, performance, availability, incident management, change management, security, capacity planning, and continuous improvement.

Key Responsibilities

• Lead and manage a team of 5-10 Database Administrators/Engineers.
• Provide technical leadership, mentoring, coaching, and performance management for the database team.
• Manage day-to-day database operations across production and non-production environments.
• Provide strong hands-on support for Microsoft SQL Server, including installation, configuration, upgrades, patching, backup/recovery, troubleshooting, and performance tuning.
• Have working knowledge of Oracle Database administration and troubleshooting.
• Monitor database health, performance, availability, capacity, and resource utilization.
• Troubleshoot complex database performance and availability issues and drive incidents through to resolution.
• Lead database-related P1/P2 incidents and participate in root cause analysis and problem management.
• Ensure robust backup, restore, disaster recovery, and high-availability processes.
• Review and approve database changes, deployments, upgrades, and maintenance activities.
• Establish and maintain database standards, operational procedures, and technical documentation.
• Work closely with Cloud, Infrastructure, Application, Security, and NOC teams to resolve cross-functional issues.
• Drive automation of routine database administration and operational activities.
• Identify opportunities for database optimization, cost reduction, performance improvement, and operational efficiency.
• Participate in capacity planning and ensure database environments are appropriately sized.
• Ensure adherence to security, compliance, audit, and organizational IT policies.
• Track operational KPIs, SLAs, incidents, changes, and service availability.
• Act as the escalation point for complex database issues and provide technical guidance to the wider IT organization.

Required Technical Skills

Microsoft SQL Server

• Strong hands-on experience with SQL Server administration.
• SQL Server installation, configuration, patching, upgrades, and migrations.
• Backup and recovery, including disaster recovery planning.
• Performance monitoring and tuning.
• Query optimization and troubleshooting.
• High Availability/Disaster Recovery concepts such as Always On Availability Groups.
• Database maintenance, indexing, statistics, and capacity management.
• Strong understanding of SQL Server security, permissions, and access management.
• Experience working with monitoring and database management tools.

Oracle

• Working knowledge of Oracle Database administration.
• Understanding of Oracle architecture, backup/recovery, performance monitoring, and troubleshooting.
• Ability to work with Oracle DBAs/teams to resolve complex issues.

General

• Good understanding of database security and access controls.
• Knowledge of ITIL-based incident, problem, and change management.
• Experience supporting enterprise production environments.
• Exposure to cloud database environments, preferably AWS and/or Azure, is an advantage.
• Experience with automation and scripting using PowerShell, Python, or similar technologies is desirable.

Leadership & Behavioral Skills

• Proven experience leading a technical team of 5-10 members.
• Strong ownership and accountability for database services.
• Ability to prioritize and manage multiple operational priorities.
• Strong problem-solving and analytical skills.
• Good communication skills, with the ability to interact with technical teams, management, and business stakeholders.
• Ability to work effectively during high-severity incidents and under pressure.
• Strong focus on proactive monitoring, prevention, automation, and continuous improvement.
• Ability to mentor team members and build technical capability within the team.
• Strong customer and service-oriented mindset.

Education & Experience

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
• 6-8 years of relevant database administration/engineering experience.
• Demonstrated experience managing or leading a team of 5-10 database professionals.
• Strong SQL Server experience is mandatory.
• Oracle knowledge is mandatory.
• Experience supporting enterprise production environments is preferred.

Key Success Measures

• Database availability and stability.
• SLA adherence for incidents and service requests.
• Reduction in recurring database incidents.
• Database performance and capacity optimization.
• Successful execution of database changes and upgrades.
• Backup and disaster recovery readiness.
• Automation and reduction of manual operational activities.
• Team capability development and effective resource management.
• Compliance with database security and operational standards.

Benefits:

• Hybrid working arrangements (2/3 days in the office)
• Annual performance-related bonus
• 6x Flexi Anyday: knock 2.5 hours off your day on any workday
• Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories!

About Us

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!

Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.

We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.

At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.

Amazing growth requires amazing employees. Are you up to the challenge?

We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!

MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.

We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!