{"id":2265800,"url":"https://alion.io/job/msccruises-retail-business-analytics-manager","title":"Retail Business Analytics Manager","company":{"id":1786957,"name":"MSC Cruises","domain":"msccruises.com","url":"https://alion.io/company/msccruises-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Geneva, Switzerland"],"countries":["CH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":65000,"max_usd":150000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3160},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-09-25T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-09-25T00:00:00Z","board_verified":false,"closed_at":null,"days_open":28,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":28},"description":"Description ##Where passion meets opportunity ##The best of your adventures is the one you have yet to sail!\nYour Purpose ##The Retail Business Analytics Manager is responsible for transforming retail data into actionable business insights that improve commercial performance, inventory productivity and decision-making across MSC Cruises and Explora Journeys.\nThe role provides analytical leadership across sales performance, profitability, demand planning, inventory optimization and commercial governance.\nWorking closely with Retail Leadership, Category Managers, Planning teams, Finance, Operations and Digital teams, the role develops the analytical frameworks, dashboards and insights required to optimize assortment, inventory investment and retail performance across the global fleet.\nThe position acts as a strategic business partner, enabling data-driven decisions and continuous improvement across all retail categories\nYour Impact ##Business Performance Analytics\nDevelop and maintain retail performance dashboards covering sales, margin, inventory and productivity indicators.\nProvide regular performance analysis by:\n1. Ship\n2. Boutique\n3. Category\n4. Brand\n5. SK\n6. Itinerary\n7. Guest segment\nIdentify commercial opportunities and performance gaps.\nTranslate data into clear recommendations and action plans for Retail Leadership and Category teams.\n\nKPI Framework & Reporting\nDefine and improve the global retail KPI framework, including:\n1. Sales performance\n2. Conversion rate\n3. Average Transaction Value (ATV)\n4. Units Per Transaction (UPT)\n5. Sales per square meter / selling space\n6. Sell-through\n7. Gross margin\n8. Inventory productivity\n9. Stock turn\nCreate automated reporting tools to improve decision speed and visibility.\nSupport weekly, monthly and seasonal business reviews.\nDemand & Inventory Analytics\nSupport demand forecasting by SKU, ship, boutique and geographic area.\nAnalyze sales trends, seasonality, itinerary impact and guest behavior to improve forecasts.\nIdentify best sellers, slow movers and inventory risks.\nProvide recommendations for:\n1. Allocation\n2. Replenishment\n3. Stock balancing\n4. Inventory optimization\nSupport stock shortage prevention and opportunity capture.\n\nCommercial Control & Profitability\nMonitor margin performance and identify improvement opportunities.\nSupport pricing validation and pricing consistency across categories.\nAnalyze promotional performance and markdown effectiveness.\nSupport annual budgeting, forecasting and Open-To-Buy (OTB) governance.\nEvaluate profitability by:\n1. Category\n2. Brand\n3. Product\n4. Ship\n5. Boutique\n\nAssortment & Category Insights\nProvide analytical support to Category Managers for assortment decisions.\nAnalyze:\n1. Product productivity\n2. SKU contribution\n3. Collection performance\n4. Brand performance\n5. Price architecture\nIdentify opportunities to improve assortment depth and efficiency.\nSupport seasonal assortment reviews and buying decisions.\n\nInventory Productivity\nMonitor inventory health across the fleet.\nIdentify:\n1. Overstock situations\n2. Stock shortages\n3. Obsolete inventory\n4. Low productivity products\nRecommend actions to improve inventory return and cash efficiency.\nSupport markdown and liquidation decisions when required.\nData Management & Tools\nPartner with IT and Digital teams to improve retail data availability and reporting capabilities.\nSupport the development of future retail systems and analytics solutions.\nEnsure data accuracy, consistency and governance.\nContribute to the transition from manual Excel-based reporting toward automated analytics.\n\nCross Functional Collaboration\nWork closely with:\n1. Head of Forecast, Budget and Analytics\n2. Category Managers\n3. Retail Operations\n4. Merchandise Planning\n5. Finance\n6. Supply Chain\n7. IT / Digital teams\nAct as a trusted analytical partner supporting commercial decisions\nYour Journey so far ##5-10 years of experience in retail analytics, merchandise planning, business intelligence or commercial performance.\nExperience in luxury retail, fashion, travel retail or multi-store environments.\nStrong experience analyzing sales, inventory and profitability data.\nExperience building dashboards and performance reporting frameworks.\nExperience with retail planning systems, BI tools and advanced Excel.\nYour Essentials ##Strong analytical and quantitative skills.\nExcellent understanding of retail business drivers and commercial KPIs.\nAbility to translate complex data into clear business recommendations.\nStrong understanding of inventory management and merchandise planning principles.\nAdvanced Excel skills and experience with BI tools (Power BI, Tableau or equivalent).\nStrong communication skills and ability to influence stakeholders.\nBusiness-oriented mindset with attention to operational details.\nAbility to work in a fast-moving international environment.\nFluent English; additional languages are an advantage.\nOur commitment ##We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.\nReady to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!","description_format":"text","description_chars":5551,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce"],"lifecycle":[{"event":"open","at":"2026-10-11T05:13:31Z"}],"visa":[],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":0.85,"p_active":0.727,"p_room":0.55,"age_days":28,"expected_fill_days":27,"reasons":["seen:28","win:tail"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/msccruises-retail-business-analytics-manager","json_url":"https://alion.io/job/msccruises-retail-business-analytics-manager.json","meta":{"generated_at":"2026-10-23T22:35:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5446,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1786957},"rest":"https://alion.io/mcp/rest/get_company?id=1786957"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmsccruises-retail-business-analytics-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmsccruises-retail-business-analytics-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmsccruises-retail-business-analytics-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/msccruises-retail-business-analytics-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmsccruises-retail-business-analytics-manager"}]}