{"id":4249384,"url":"https://alion.io/job/msf-deployment-officers-single-data-entry-sde-program","title":"Deployment Officers - Single Data Entry (SDE) program","company":{"id":1756985,"name":"MSF","domain":"msf.org","url":"https://alion.io/company/msf-org","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nairobi, Kenya"],"countries":["KE"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":620,"max":1159,"currency":"EUR","period":"month","gross":true,"usd_annual":15372},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":true,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"OCR","optional":false}],"status":"live","first_seen_at":"2026-11-13T11:23:34Z","employer_posted_date":null,"last_verified_at":"2026-11-13T11:23:34Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"MSF Eastern Africa is looking for two Deployment Officers - Single Data Entry (SDE) program\n\nDo your skills and experience not precisely match the requirements? At MSF EA, we strive to create a safe, diverse and inclusive workplace, recognizing the need to increase access to professional opportunities for historically underrepresented groups. If you're interested in this position but your experience doesn't align perfectly with the selection criteria, we encourage you to apply anyway. You might be the ideal candidate for this or other positions.\n\nFirmly committed to safeguarding patients, community members, staff, and all those in contact with the organization from all forms of abuse, including sexual exploitation, abuse, and harassment (SEAH), we will take all necessary steps, through rigorous vetting processes, to ensure that confirmed perpetrators of abuse do not join the organization.\n\nFor this position, contact level with patients and children is categorized as medium risk and will be monitored with this in regard.\n\nIntroduction\n\nMédecins Sans Frontières/Doctors Without Borders (MSF) is an international independent medical humanitarian organisation that provides assistance to people affected by conflicts, epidemics, and natural or human-made disasters and excluded from healthcare. We provide this assistance without discrimination, irrespective of race, religion, creed or political affiliation.\n\nAbout MSF Eastern Africa\n\nMSF Eastern Africa is the regional institutional office of MSF. It focuses on representation and networking, recruiting and supporting staff from the region, communications and fundraising, as well as working on other dossiers of importance to MSF such as Diversity, Equity and Inclusion (DEI), Data Protection, mutualization, training, medical operational support and environmental health.\n\nRationale/Objective for Position\n\nThe Single Data Entry (SDE) project is a transformational initiative led by MSF to significantly improve the quality and efficiency of supply chain data entry in stock management processes (cargo reception, order preparation, stock count) across all OCs. The solution uses QR codes and OCR technologies to automate data capture and integrate with MSF’s existing supply chain tools. With planned deployment across over 120 countries, the SDE project is a complex, multi-OC endeavour requiring a dedicated Deployment Officer to lead and coordinate its successful field implementation.\n\nMission :\n\nThe Deployment Officer is responsible for ensuring the effective execution, training and reporting on the SDE solution’s deployment in all designated missions. He/she will ensure readiness checks are validated, conduct deployment with the end users et post deployment follow up, ensure stakeholder engagement, and effective user training. They will collect feedback from the users, monitor performance, and contribute towards improvement of deployment processes based on field experience and feedback.\n\nThe Deployment Officer, based in Nairobi, will conduct deployments in MSF missions and projects both in-person and remotely. The role requires frequent travel to field locations (up to 75% of the time). In addition to deployment execution, the Deployment Officer plays a key role in enabling user adoption through user training and change management, acting as a bridge between the field and the SDE product team to ensure that user feedback is collected, and escalated for incorporation into the product as solutions adapted to mission realities. This role also demands strong political acumen to navigate the diverse cultures, organizational dynamics, and power structures across multiple OCs.\n\nThe Deployment Officer will also be involved in the facilitation of (TOT) workshops for end users in collaboration with multiple team members.\n\nThis position will be hierarchically and functionally accountable to the SDE Deployment Manager.\n\nTasks & Responsibilities\n\n1. Deployment Execution & Technical Readiness\n\nSend out, follow up on, and consolidate pre-deployment readiness checklists for target field missions and projects.\n\nPhysically or remotely inspect site readiness based on specific location requirements (e.g., Pharmacies & Warehouses)\n\nCoordinate with field focal points to secure resource availability for upcoming deployment cycles\n\nExecute on-site deployment activities, including user onboarding, Go-Live support, and immediate troubleshooting\n\n2. Field Readiness & Stakeholder Engagement\n\nEnsure missions are fully deployment-ready by bridging coordination between field leadership, IT, and supply teams\n\nFacilitate local change management initiatives to actively drive stakeholder engagement and user buy-in\n\nSupport capacity transfer to field teams to enable autonomous post-deployment troubleshooting, progressively reducing central support reliance\n\n3. Training Workshops & Capacity building\n\nCollaborate with training stakeholders to prepare localized training materials and pre-workshop checklists\n\nConduct high-impact in-person training and interactive webinars for various trainee demographics\n\nFacilitate Training of Trainers (TOT) workshops to build autonomous, sustainable local capacity\n\n4. Go-Live, Adoption & Deployment Material Evolution\n\nMonitor user adoption metrics and address deployment resistance or localized blockers\n\nTrack and report key deployment KPIs to the Deployment manager, including time-to-deploy, adoption rates, error reduction, and user satisfaction\n\nCapture lessons learned from field deployments and share with the Deployment manager for updates to the central deployment kit, tools, and user guidance\n\nEnsure all deployment materials remain adapted to local mission contexts, infrastructure, and user profiles (connectivity, language, literacy)\n\nQualifications\n\nEducation\n\nDegree in Supply Chain, Project Management, IT Systems, Pharmacy Stock/Warehouse management or related field.\n\nRelevant certifications (Training of Trainers, Change Management) are assets.\n\nExperience\n\nAt least 2 years of experience in project deployment, ideally within new digital tools in complex field environments.\n\nStrong MSF field experience in supply chain, logistics or pharma (minimum 1 year).\n\nProven experience in conducting complex roll-outs and change management in challenging humanitarian settings.\n\nLanguages:\n\nFluent in English (written and spoken); French is essential.\n\nSpanish or Arabic an asset\n\nCompetencies\n\nTechnical Competencies\n\nStrong understanding of supply chain workflows, particularly stock management.\n\nStrong capacity building and knowledge transfer skills.\n\nSolid knowledge of deployment of IT solutions is an advantage.\n\nFamiliarity with UniField, Isystock, or other MSF-relevant tools preferred.\n\nBehavioral/General Competencies\n\nHighly Organized: Able to manage multiple locations in different phases of deployment in parallel.\n\nAgile Problem Solver: Strong troubleshooting abilities with ability to spot patterns to resolve challenges on the fly.\n\nIndependent & Mobile: High flexibility to navigate various travel contexts independently with minimal assistance.\n\nInterpersonal dynamics: Strong influencing, negotiation, and cross-cultural communication skills tailored for matrixed, non-hierarchical environments.\n\nConditions and Benefits:\n\nJob Location: MSF Eastern Africa office in Nairobi (Kenya), or Johannesburg (South Africa).\n\nContract: Up to Sept 2027 (with the possibility of renewal).\n\nStart date: As Soon As Possible.\n\nSalary: An annual salary of EUR 27,145 at HQ Grade 8 based on a full-time appointment with an annual increment of 2% every year up to a maximum of 10 years.\n\nWork-life balance financial benefit; ranging between EUR 620 to 1,159/month based on individual & administrative status. This amount may be used to cover accommodation and utilities, transportation, etc.\n\nOther benefits include;\n\nAnnual Leave: 25 days of annual leave per year.\n\nOther Holidays: sick leave, circumstantial leave, maternity leave (21 weeks), paternity leave (4 weeks), own affairs days off, etc.\n\nEmployer Pension contribution: 10% of basic salary:\n\nInternational insurance for both medical and disability**.**\n\nRelocation support; based on MSF EA terms/conditions.\n\nWork-life balance: Daily flexi-hours and 2 days working from home possible.\n\nSchool fees benefits: for eligible dependents, based on individual & administrative status.\n\nDiverse team composition; Collaborate with a global network of talented professionals, bringing diverse perspectives and expertise from around the world.\n\nCareer Development: MSF provides many learning resources (online learning resources, regular trainings – including language, Peer to peer learning.\n\nMobility: You will have opportunities to travel abroad for work, meetings, trainings and workshops; giving you a chance to experience different cultures and broaden your professional network.\n\nAnnual home leave ticket: To be taken once every year for both staff and eligible dependents back to their home country for vacation. Only applicable to non-Kenyans and based on individual & administrative status.","description_format":"text","description_chars":9091,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hospitals & Health Systems","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-11-13T13:43:25Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":21,"reasons":["seen:0","win:early"],"computed_at":"2026-11-13T22:22:00Z"},"pay":{"stated_usd_annual":15372,"is_top_pay":false},"html_url":"https://alion.io/job/msf-deployment-officers-single-data-entry-sde-program","json_url":"https://alion.io/job/msf-deployment-officers-single-data-entry-sde-program.json","meta":{"generated_at":"2026-11-13T22:22:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":44627,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1756985},"rest":"https://alion.io/mcp/rest/get_company?id=1756985"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmsf-deployment-officers-single-data-entry-sde-program"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmsf-deployment-officers-single-data-entry-sde-program"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmsf-deployment-officers-single-data-entry-sde-program"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/msf-deployment-officers-single-data-entry-sde-program\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmsf-deployment-officers-single-data-entry-sde-program"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4249384}},{"tool":"search_jobs","arguments":{"company":"msf.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4249384},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}