{"id":3969234,"url":"https://alion.io/job/msf-modern-workplace-and-identity-management-engineer","title":"Modern Workplace and Identity Management Engineer","company":{"id":1756985,"name":"MSF","domain":"msf.org","url":"https://alion.io/company/msf-org","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Prague, Czech Republic"],"countries":["CZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":true,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Copilot","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"PowerShell","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-11-09T15:14:30Z","employer_posted_date":null,"last_verified_at":"2026-11-09T15:14:30Z","board_verified":false,"closed_at":null,"days_open":4,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":4},"description":"Pracovní nabídka\nBecome a part of the worldwide movement Doctors Without Borders (Médecins Sans Frontières)!\nThe humanitarian and medical organisation, Doctors without borders, opened a Shared IT Service (SITS) centre in Prague in 2019. This centre provides IT support to all interested parties around the world – people sent to missions, operating centres, sections and branch offices.\nAs a Modern Workplace and Identity Management Engineer, you will need to be hands-on to manage and maintain MSF’s Office 365 tenants, related technologies and alternative products. Office 365 infrastructure is utilized across the entire MSF Movement. Modern Workplace and Identity Management Engineer will participate and implement MSF SITS M365 strategy, lead projects and support L2/L1 teams, and be the last line of issue resolution. This position will report to the Modern Workplace and Identity Management Team Lead.\nResponsibilities\nManaging M365 services and tools\nProviding trouble resolution on complex problems and develop root cause analysis activities that resolve significant system issues – highest escalation point\nOverseeing enterprise mix of vendor services; recommend changes and updates to strategy; maintain relationship with vendors\nCommunicating and escalating issues to vendors directly\nParticipating in and managing collaboration, communication, and information sharing projects\nDelivery of major upgrades and reconfigurations in change control\nParticipation on project teams for technical consultation to business partners\nEnsuring quality controls within the team\nPowerShell scripting (for M365 management)\nMaintaining a highly secure system through proper configuration and system access monitoring\nDevelopment and maintenance of internal M365 knowledge base\nDevelopment and lead M365 Centre of Expertise, Knowledge sharing, community management\nDocument changes to the systems using change management best practices\nAssisting with the creation of policies around the proper use of Microsoft 365 services and support\nCollaboration with other MSF staff, including networking, security, and other IT teams, to facilitate effective issue resolution\nEnsuring service delivery meets the business and quality requirements (based on defined SLAs)\nHelp with M365 team management\nSupport of AI/Copilot management and setup\n\nRequirements\n2-4 years of experience required in a support and operations role in any of the following areas: Microsoft Collaboration Products, Messaging Environments or Active Directory Services; or any combination of education and experience, which would provide an equivalent background\n\nExperience with people management is an advantage\nInfrastructure and servers background – specifically with connectivity, communications, integration and operating environment\nMicrosoft certifications are an advantage (MCP – Microsoft Certified Professional; MCSA – Microsoft Certified Solutions Associate preferred)\nRequired experience with Microsoft Exchange Server 2010, 2013 or 2016 and with Microsoft Skype Server 2010 and/or Skype for Business Server 2015; MS Teams \nProficiency with PowerShell scripting\nProficiency in SharePoint Online administration\nProject management experience preferred\nProffered experience with architecting, designing and building large scale, multi-regional Microsoft Exchange environments\nExperience with participating in mid to large scale projects, and capable of resolving most incidents and configuration changes required\nSignificant operational experience required in one or more core infrastructure technologies; capable of serving as a subject matter expert\nUnderstanding of firewall requirements needed for all Office 365 functions\nExperience with concepts as IaaS, PaaS, SaaS and Identity Access Management, understanding of how M365 services work and co-exist and working knowledge of MS Excel, Word, Project and PowerPoint required\nSolid understanding of ITIL/ITSM best practices\nAcceptance of full responsibility for the results\nPerfect command of English language \nAbility to work completely independently with minimal supervision\nAbility to effectively judge a given situation and various stakeholder interests\nAbility to occasionally travel internationally\nAbility to work in an international and diverse work environment\nWhat we can offer you\nInteresting professional and personal challenge\nRewarding and meaningful work in a young, dynamic, and rapidly growing truly international organization\nFull flexibility and ownership/accountability\n25 days of holiday per year; 6 sick days per year\nFlexible working hours, working from home\nPossibility to receive the 13th salary (after probation period)\nMeal vouchers\nCafeteria / Pension scheme\nMultiSport card\nLanguage courses\nTransportation allowance: 10 CZK/calendar day\nRelocation package for former MSF field employees who change their regular domicile location in order to work in MSF SITS Prague office\nPossibility to go for a \"sabbatical leave“ / mission, once per 3 years\nFree refreshment at the workplace\nDog friendly office, etc.\nTeam buildings / family days\nAdherence to MSF principles\nAdherance to MSF Behavioural Commitments\nWho we are\nMédecins Sans Frontières (MSF) / Doctors Without Borders is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, natural disasters, and healthcare exclusion. MSF offers assistance to people in need and irrespective of race, religion, gender, or political affiliation. MSF’s actions are guided by medical ethics and the principles of impartiality, independence, and neutrality. Over 90% of the organization’s funding comes from individual private donors giving small amounts.\nThe organisation was founded in 1971 in France by a group of doctors and journalists in the wake of war and famine in Biafra, Nigeria. Their aim was to establish an independent organization that focuses on delivering emergency medicine aid quickly, effectively and impartially. Three hundred volunteers made up the organization when it was founded: doctors, nurses and other staff, including the 13 founding doctors and journalists.\nToday, MSF is a worldwide movement of more than 65,000 people working in 21 sections, 12 branch offices, 5 Operational Centres and three supply centres worldwide. There are as many IT departments as sections, and together they support more than 32,000 system users spread over MSF offices and missions across the globe. To gain in efficiency and improve end-user experience, MSF has built its own Shared IT Services (SITS) Centre in Prague.\nInformace o pozici\n Společnost\n MSF Shared IT Services, z.s.\nŠtětkova 1638/18, Praha – Nusle Required education\n Secondary education or professional training with a school-leaving exam\n Required languages\n English (Proficient)\n Listed in\n IS/IT: Application and system development \n Employment form\n Full-time work\n Contract duration\n Permanent \n Employment contract\n employment contract \n Employer type\n Employer\n Info\n Also suitable for refugees from Ukraine\n\n Odpovědět","description_format":"text","description_chars":7072,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Cafeteria","Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Identity Management","Hospitals & Health Systems","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-11-09T15:14:30Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":21,"reasons":["seen:2","win:early"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/msf-modern-workplace-and-identity-management-engineer","json_url":"https://alion.io/job/msf-modern-workplace-and-identity-management-engineer.json","meta":{"generated_at":"2026-11-13T23:01:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":45869,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1756985},"rest":"https://alion.io/mcp/rest/get_company?id=1756985"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmsf-modern-workplace-and-identity-management-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmsf-modern-workplace-and-identity-management-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmsf-modern-workplace-and-identity-management-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/msf-modern-workplace-and-identity-management-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmsf-modern-workplace-and-identity-management-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3969234}},{"tool":"search_jobs","arguments":{"company":"msf.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3969234},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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