{"id":1825430,"url":"https://alion.io/job/mss-security-security-control-room-operator","title":"Security Control Room Operator","company":{"id":2277986,"name":"MSS Security","domain":"msssecurity.com.au","url":"https://alion.io/company/msssecurity","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":89000,"period":"year","method":"role_country_seniority_unknown","sample_n":116},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-09-30T00:00:00Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-07T02:12:22Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"About the Company\nAs one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au.\nAbout the Role\nWe are seeking an experienced Full-Time Control Room Officer to join our security team servicing a major industrial site in the Port Kembla region.\nThe primary focus of this role is Control Room Operations, including CCTV and alarm monitoring, incident management, access control, communications, and coordinating security responses.\nPrevious Rapid Response experience is required, as the role will also involve responding to alarms, incidents, and security matters across the site when required.\nKey Responsibilities\nMonitor CCTV, alarms, access control, and security systems\nManage and coordinate responses to incidents and emergencies\nCommunicate with security officers, site personnel, and emergency services\nMaintain accurate incident logs and reports\nConduct Rapid Response Patrols and attend incidents when required\nPerform access control, patrols, and security inspections\nProvide professional customer service and stakeholder engagement\nWhat We Offer\n$30.23 p/h + super + shift loading\nOngoing training and development\nSupportive team environment\nHigh-profile industrial site\nTo be successful, you will have:\nPrevious Control Room Security experience\nDemonstrated Rapid Response experience\nCurrent NSW Security Licence\nCurrent First Aid Certificate\nCurrent Full Driver Licence\nStrong computer, CCTV, and reporting skills\nExcellent communication and decision-making skills\nAbility to remain calm under pressure\nProfessional presentation and strong work ethic\nFlexibility to work rotating days, nights, weekends, and public holidays\nIndustrial or high-security experience will be highly regarded.\nMaster License Number: 408742075\nHow to apply\nMSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.\nWe are proud to:\nbe certified by the Workplace Gender Equality Agency,\n\nbe a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.\n\nClick APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.\nThanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.","description_format":"text","description_chars":2559,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Health Care","Civil Defense"],"lifecycle":[{"event":"open","at":"2026-10-04T10:47:09Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring 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