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Location
In office (Pune)
Seniority
Middle · 3+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
MSX International (MSXI) is a global provider of technology-enabled business process outsourcing (BPO) solutions tailored exclusively for the automotive and mobility industries. Headquartered in Detroit, Michigan, the company operates in over 80 countries, helping major vehicle manufacturers and dealership networks optimize sales performance, warranty management, and aftersales operations. By combining deep domain expertise with artificial intelligence and advanced data analytics, MSXI enables mobility brands to improve repair efficiency, lower operational costs, and enhance customer retention.

At MSX International, we’ve been partnering with leading automotive companies for over 25 years, helping them enhance their retail strategies and streamline operations. Our expertise in areas like dealer performance, repair optimization, and consumer engagement positions us as a trusted partner in the evolving mobility industry.

https://www.msxi.com/en

The responsibilities would include:

  • On-site delivery and training : Body Repair tech, SA & SM of Body Shop
  • Process Review & Action planning with dealership
  • Body Trainer (CRS (Crash Repair System), Welding, Bonding, PDR (Paintless Dent Repair) etc.
  • Repair Process Implementation; Organize body repair OJTs/Certification
  • Manpower tracking at dealership (Monthly)
  • Skill Matrix Assessment & Training need identification
  • Recruitment Assessment
  • New Dealer Manpower Training
  • Regional Meeting for gap areas & action planning
  • Manpower Retention, Attrition evaluation, other key actions related to skill enhancement (skill

contests etc.)

  • Proven experience as a Bodyshop Trainer in the automotive industry.
  • In-depth knowledge of automotive Bodyshop techniques, tools, and materials.
  • Ability to develop and implement effective training programs.
  • Strong problem-solving abilities and attention to detail.
  • Educational Qualification - Min Diploma/Engineering Degree.
  • Minimum 3-4 years of relevant experience in the same field.
  • Previously held role as Trainer/Retainer in Auto OEM; Body repair process certification and or TTT certification could be an added advantage.
  • Ability to conduct Training & its related tasks independently.
  • Skills: Should possess excellent verbal & written communication, Advanced MS Office application skills.
  • Should have Interpersonal & Task Management skills along with clear understanding of adherence to AS Business SOPs.

MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics. MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research-driven strategies to elevate retail operations and accelerate business growth.

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