{"id":3528410,"url":"https://alion.io/job/msx-international-level-2-3-technician","title":"Level 2 &3 Technician","company":{"id":4221,"name":"MSX International","domain":"msxi.com","url":"https://alion.io/company/msx-international","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":36,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fountain Valley, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":26,"max":36,"currency":"USD","period":"hour","gross":null,"usd_annual":72000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-30T12:02:18Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-11T15:43:33Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.\n Program Overview\nMSX International’s Engineering Garage Services (EGS) program supports Hyundai Motor America (HMA) with vehicle repair, diagnostics, labor time studies, and engineering support. Based on-site at HMA headquarters in Fountain Valley, California, the program operates in a lab-grade shop environment with tools provided and an established weekday, first-shift schedule.\nAs part of the EGS team, the Level 2 & 3 Automotive Technicians perform hands-on repairs and maintenance, assists with labor time study execution and documentation, and prepares fleet, test, and prototype vehicles for engineering evaluations, media introductions, and special events. Working closely with engineers and fellow technicians, this role helps validate repair procedures, investigate vehicle concerns, and maintain accurate service records. The program emphasizes technical accuracy, safety, collaboration, and continuous improvement to support HMA’s product quality and vehicle readiness objectives.\nPosition Summary Are you the technician everyone turns to when no one else can figure out the problem? Do you thrive on solving complex vehicle issues, mentoring fellow technicians, and making a real impact on customer satisfaction?\nAt MSX International, we're partnering with some of the world's most innovative automotive brands, and we're looking for a Master Diagnostic Specialist who can combine expert-level technical knowledge with exceptional problem-solving skills.\nThis isn't your typical technician role. You'll work directly with dealerships, engineering teams, and automotive leaders to tackle challenging diagnostic cases, identify trends, improve processes, and help shape the future of vehicle repair. All while earning an hourly wage - not flat-rate pay - and with tools and uniforms supplied.\nAs a level 2 & 3 Automotive Technician, you'll:\nDiagnose and resolve the most challenging vehicle concerns and technical cases\nServe as a trusted advisor to dealerships and technical support teams\nAnalyze diagnostic sessions, vehicle data, and repair trends to identify root causes\nCoach and mentor technicians on advanced diagnostic strategies\nWork closely with engineering, field teams, and stakeholders to improve vehicle performance\nDrive continuous improvement initiatives that enhance customer satisfaction and repair efficiency\nSupport the successful adoption of new technologies, processes, and diagnostic methodologies\nTranslate technical findings into actionable solutions that deliver measurable results\nVerify published labor times are accurate and inclusive\nTechnical Expertise\nAdvanced knowledge of vehicle diagnostics and diagnostic equipment\nStrong understanding of electrical systems, wiring diagrams, vehicle communication networks, and mechanical systems\nExperience with OBD scanners and manufacturer diagnostic software\nAbility to analyze diagnostic session files and vehicle data\nKnowledge of vehicle data systems and trend analysis\nDesired Skills\nStrong root-cause analysis capabilities\nExcellent communication and stakeholder management skills\nAbility to collaborate with dealers, engineers, and leadership teams\nExperience with continuous improvement methodologies such as Six Sigma or Kaizen\nData-driven approach to problem-solving and performance improvement \n Required Qualifications\nHigh School Diploma or equivalent required\nAutomotive vocational training preferred\nASE Certification preferred but not required\n3-5+ years of dealership technician or bumper-to-bumper repair experience\nStrong Microsoft Office 365 skills\nDMS experience is a plus\nValid driver's license with a clean driving record\n Why MSX International?\nAt MSX International, we're passionate about helping the automotive industry move forward. You'll have the opportunity to work with industry-leading brands, solve meaningful technical challenges, and grow your career alongside a global team of experts.\nIf you're ready to take your diagnostic expertise to the next level and become a key player in driving automotive excellence, we want to hear from you.\nApply Today and Put Your Diagnostic Skills to the Ultimate Test!\nMSX International is an Equal Opportunity Employer and values diversity in the workplace.\nThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXI, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current hourly range is $28 to $36 based on current experience.\nMSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.\nMSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.","description_format":"text","description_chars":6248,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Corporate Trainings","Business Process Outsourcing (BPO)","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-10-30T15:06:55Z"}],"visa":[],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":1,"p_active":0.612,"p_room":0.9,"age_days":11,"expected_fill_days":22,"reasons":["conf:4","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-11-11T05:49:22Z"},"pay":{"stated_usd_annual":72000,"is_top_pay":true},"html_url":"https://alion.io/job/msx-international-level-2-3-technician","json_url":"https://alion.io/job/msx-international-level-2-3-technician.json","meta":{"generated_at":"2026-11-11T20:58:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":40959,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4221},"rest":"https://alion.io/mcp/rest/get_company?id=4221"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmsx-international-level-2-3-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmsx-international-level-2-3-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmsx-international-level-2-3-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/msx-international-level-2-3-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmsx-international-level-2-3-technician"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3528410}},{"tool":"search_jobs","arguments":{"company":"msxi.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3528410},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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