{"id":2623158,"url":"https://alion.io/job/msx-international-litigation-support-specialist-7","title":"Litigation Support Specialist","company":{"id":4221,"name":"MSX International","domain":"msxi.com","url":"https://alion.io/company/msx-international","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":21,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Los Angeles, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":100000,"max":120000,"currency":"USD","period":"year","gross":null,"usd_annual":120000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-15T13:17:51Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-11-04T22:28:36Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Who We Are\nFor more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce cost, while enhancing operational efficiency and improving customer satisfaction. Our goal is to help our customers reach their full potential and to excel as their global partner of choice.\n Are you looking for a new opportunity?\nIf you have experience in automotive technical evaluations, then we may be looking for you.\nWhat We Are Looking For:\nDo you currently or have you in the past been an ASE certified technician?\nDo you like to perform vehicle inspections to evaluate customer concerns, vehicles, and repair processes?\nDo you like to work on all technical aspects of a case, assisting in compiling and checking data and information?\nDo you like working to specific objectives?\nIf your answer is yes to the questions listed above, MSX might have the right opportunity for you! We are expanding one of our signature programs and are looking for automotive technical experts who can assist legal counsel in warranty litigation matters concerning automotive technical issues, liaise with legal counsel to coordinate and participate in lemon law seminars and perform vehicle inspections to evaluate customer concerns, vehicles, and repair processes. Your day to day will include local travel to designated dealerships, reviewing technical cases and reporting to legal counsel the findings as well as supporting legal case compilation.\nThe Lead Technical Litigation Support Specialist tasks are:\nParticipate in discussions, meetings and act as a subject matter expert.\nEvaluate cases on technical merit.\nPerform vehicle inspections to evaluate customer concerns, vehicles, and repair processes\nReport out on all evaluations and technical inspections\nWhat We Have to Offer:\nFull-time position with benefits effective the first of the month following 30 days of employment.\nBenefits include Health, Rx, Dental, Vision Insurance, 401k Savings Plan, Health Savings Account, Disability Insurance plans, and employee discounts.\nHybrid work environment: 1-2 days field work with regional travel and 3 days work from home per week on average with little to no weekend work.\nMileage paid at IRS rates\nPaid standard US holidays and paid vacation time.\n Qualifications Required:\nA minimum of 5 years automotive experience required; current ASE certification is preferred but previously certified individuals will be considered.\nHighly motivated, critical thinker, adaptive, and autonomous with the ability to deliver measurable results.\nAbility to travel locally/regionally to dealerships.\nAbility to analyze and document vehicle case updates using Microsoft Excel tools.\nAbility to communicate technical information to all levels.\nAbility to analyze data and create custom reports using provided templates. \nAbility to effectively use MS Outlook, MS Word, MS Excel, and MS PowerPoint.\nAbility to work independently and manage a progressive workload in a fast-paced environment.\n The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current annual range is $100k to $120k based on current experience.\nMSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. 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